Rated 3.9 out of 5 by 293
Rated 1.0 out of 5.0 by camciver Good hotel but air condition too noisy.
This is a nice hotel in a good location. My stay was spoiled by an unbearable noise from the air conditioning even when turned off. I did not get any sleep during my one night stay. The staff acknowledged there was a problem apparently caused when the hotel was refurbished, they apologised but could do nothing about it. Not up to the expected HI Express standards.
January 31, 2014
Rated 4.0 out of 5.0 by Les57 Convenient for city
We have used this hotel on a number of occasions, it is within easy reach of the city with a bus stop opposite the entrance , the breakfast is good with a variety to choose from , the beds are comfortable and bathroom layout pleasant, my only criticism on this latest visit was our rooms air conditioning was a bit noisy and blew cold even when adjusted not something we had on previous visits ,the room next door had the bathroom on the wall adjoining and noise came through when they ran water flushed the loo etc would have been a problem if we were wanting a lie in .
January 29, 2014
Rated 3.0 out of 5.0 by Andy H Crash pad if that's all you need
It's expensive for what you get - a pretty basic hotel with no character to be used as a sleeping base only - but it's central London. The bathroom is incredibly small and you have to slide round the door and brush the toilet bowl to get in. I really dislike the all-in-one soap dispenser for the sink and shower cubicle. I kept worrying what if it runs out whilst I am in the shower - it is impossible to judge. However it was clean. The room itself whilst basic was OK, clean and conformtable. There is no wardrobe, just a few hangars on a pole - not room for many clothes. OK for hanging a suit and shirt but otherwise living out of an overnight bag. Self-service breakfast selection was good and staff were helpful both at check in and dealing with a couple of queries about local amenities. So overall, an expensive but basic crash pad, conveniently situated, with just about what you need for an overnight stop and no more.
January 27, 2014
Rated 5.0 out of 5.0 by aj225 Excellent service
Myself and my girlfriend stayed here last weekend and I feel compelled to compliment the staff! The reception staff on the Saturday afternoon were efficient, courteous, and helpful. Having been out for the evening and returning approx. 1am, we found the gentleman covering the desk 'Joel', to be helpful, engaging, and pleasant. All in all it was thoroughly good value for money, to stay somewhere so central to the nightlife, so well run, clean and hospitable would be far pricier in alternative venues. Thank you!
January 23, 2014
Rated 5.0 out of 5.0 by nicolas75flyertalk No thrills, but excellent value and perfect location for having a good time in trendy Shoreditch.
Rooms are about 25sqm large.
Last generation design of Holiday Inn Express (quite elegant blue/wood design, lots of light).
Bedroom with comfortable bed.
Small open closet.
Flat screen television with good selection of English channels.
Bathroom with walk-in shower with Gröhe shower head. Soap/shampoo dispenser.
View over the rear of the buidling (perfectly quiet despite being in a very living district)
Efficient air conditioning.
- Excellent location at Shoreditch, one of the hippest district full of trendy boutiques/restaurants and art galleries.
- Very smiling and attentive staff
- Decent breakfast, but you can easily skip it (numerous places around to have a brunch, like the very popular Breakfast Club next to the hotel).
- Pretty fast wifi
- Perfectly clean and quiet
January 22, 2014
Rated 3.0 out of 5.0 by Cjay14 Bed too soft
I've stayed here a few times.. The bed is quite soft & although you have a choice of pillows I found them either too soft or too hard!
Bathroom was nice and unexpected surprise.
January 14, 2014
Rated 2.0 out of 5.0 by Johnwsm Spoilt by air con noise
Stayed for one night usual HIE experience and facilities, I use them regularly so reasonable value for money especially outside central London.
I asked for and was given a quiet room at the rear of the hotel.
However, despite switching the aircon off there was water filling/circulating noise from the central system, coming from the ceiling vent inside the room.
Impossible to get and stay asleep even with ear plugs.
January 13, 2014
Rated 5.0 out of 5.0 by Hamlet60 Super Value
Fantastic quality for the money . Super breakfast too. Went to the Barbican to see Richard II a nice walk down there and back . Well placed hotel for old street tube 2 mins walk . A Holiday inn express hotel so much better than others of type .
January 8, 2014
Rated 4.0 out of 5.0 by Jones792 After Christmas Break in London
We chose the Holiday Inn Express in Old Street as it was reasonably central, good price for a family of 4 with older children.
Rooms were clean, bathroom lovely and the breakfast was good - although very busy. Staff on reception were very helpful nothing too much trouble. We used the underground for most travel and also used the No 135 bus to come back all the way from Canary Wharf after being ice skating there. We will use this hotel again.
January 4, 2014
Rated 2.0 out of 5.0 by Yann NO CHILDREN IF YOU WANT SLEEP
First aim of an Hotel is to sleep correctly.
The probem if you have children is that they should sleep in a sofa with a sprung mattress smashed and a mattress down !
The only answer of the direction is to provide you with an additionnal duvet to attenuate the pain due to springs !
If you don't need the sofa is OK if not you should find a better ressort...(or go to Barcelona where the Holiday Inn Express has got 2 real comfortable beds :) )
January 2, 2014
Rated 5.0 out of 5.0 Great location and top Hotel!
Perfect place to stay in Town as very close to the tube for getting places. Clean, safe, lovely comfy beds and pillows! X
January 2, 2014
Rated 5.0 out of 5.0 by The Family Man Excellent value for money w/ good b/fast
Had 4 rooms between 2 families for 5 nights. Good choices for b/fast. Great value for money with good location. Neat and clean rooms although a bit small. Nice location. Will stay again.
December 30, 2013
Rated 5.0 out of 5.0 by PauJo perfect bedroom
Staff is very pleasant, services are very good, beds very confortable.
Breakfast is perfect.
December 27, 2013
Rated 4.0 out of 5.0 by NVIndia Great Location
Well located in Central London. Good Staff, Good Breakfast. Though the Lift and the Room keys were a challenge during the stay. One of the Lift started working only after 4 days of stay and the Key Cards were a challenge. Most of the staff baring one were extremely courteous and made our stay memorable. One staff appears to have had a bad day and could possibly have been more courteous rather than curt.
December 26, 2013
Rated 4.0 out of 5.0 by Paddlers Lifts
We arrived and was served very quickly. Staff very good and helpful. Even googled taxi firms for me that had wheelchair friendly cabs. Room was excellent very clean and tidy. Breakfast on the Sun morning was very nice and plenty to choose from.
We went shopping Sunday and arrived back to hotel at approx 3.30pm to be greeted at the lifts with signs saying out if order on them! Heart sank as being in a wheelchair and we were on floor 4, But staff came running over explaining we were being moved to there sister hotel at no cost to us. The manager on duty was excellent and all staff on at that time wet excellent. They had arranged everything for us which was fantastic. I understand some hotel guests were very upset about the lifts not working but you cannot blame the staff they did everything in there power to help everybody.
We would stop here again.
December 20, 2013
Rated 5.0 out of 5.0 by EyeSurgeon Good value for money
Stayed for one night before my exam. Extremely helpful staff. Breakfast was very good too. Overall great experience.
December 19, 2013
Rated 1.0 out of 5.0 by Steamo64 Why the policy?
I have been a customer of IHG for many years. For the first time, when checking out after 2 days of a three day reservation I was told I had to pay £50. I made the point that the reservation was able to be cancelled up to 2pm on the day of the first stay, but apparently that only applies to the first day. So I would be better in future booking 3 one night stays, as ones plans (in my case a board meeting was cancelled) do change. Staff quoted policy, could not have me speak to manager and simply followed up my query with an email reiterating policy. So for my December visits to London I am staying with an alternative global hotel Group who my employer gets a good rate with, and will not be returning to IHG unless they acknowledge the unfairness of the policy and refund me the £50.
December 5, 2013
Rated 2.0 out of 5.0 by Llouis Internet service
The speed of internet has been very poor for 2 days and I have had to pay extra to obtain a proper service.
December 4, 2013
Rated 5.0 out of 5.0 by Torq Fantastic value and in central London
Great value hotel, in a very central part of London, within minutes of the tube and they throw in breakfast! Would recommend and the area has a great vibe.
December 3, 2013
Rated 5.0 out of 5.0 by STIXRM Nice Hotel Experience at Holiday Inn Express - London City
Great Hotel, Helpful Staff
Good Breakfast. I was very happy with my Room and Stay-over in London.
November 29, 2013
Rated 3.0 out of 5.0 by ANF77 Good Location very expensive for a 4 star hotel
Great location of the hotel with excellent and very polite staff.The aircondition making funny noises all night plus the poor breakfast are in contradiction with the high price.
November 26, 2013
Rated 2.0 out of 5.0 by MarkPh November stay (business days)
The only 2 pros are location and room being rather clean, while everything else is unfortunately on a very low level, which includes completely no facilities (up to no slippers in the hotel and unavailability of irons in the evenings), extremely limited number of TV channels available for free and breaking down air conditioners. Staff is unable to answer questions except of how to order a taxi (which is done using the wall phone by the customer himself). I would rather pay for the breakfast separately than having it included in the room price - its quality is totally unacceptable.
November 24, 2013
Rated 5.0 out of 5.0 by GG25 Just what we needed
In London for a wedding and this was the icing on the cake!!
November 20, 2013
Rated 5.0 out of 5.0 by Crumpet10 Very good, clean, quiet hotel
The hotel room and shower were very clean and comfortable. A shelf in the shower room for wash bags etc. would haver been useful. It was very quiet during the night which is a bonus in such a central position. The breakfast was excellent, lots of variety and plenty of it for the price. The staff were very polite and helpful, even on the very busy Sunday morning. Television reception and internet connection were efficient.
November 18, 2013
Rated 3.0 out of 5.0 Room is heated whether you like it or not
Despite claiming to be airconditioned the choice of temperature is between 21 and 24 c. 21 is just too warm to sleep for me and as it was only 8 c outside it's also waste of energy. The windows are sealed shut with some tosh written on them that this because of fire regulations. This is nonsense
November 17, 2013
Rated 4.0 out of 5.0 by HKSuey Good hotel in great location
This hotel is in a great location. The rooms are really comfortable and have been refurbished since I was there last - very stylish! Great breakfast too!
The location is very convenient for the city, Columbia Road Flower market, the bars and restaurants in Hoxton Square and Kingland Road.
It is a bit noisy because of the area but it was worth it for all the other benefits.
November 14, 2013
Rated 4.0 out of 5.0 by Reedi Nice place
It's a nice hotel with lovely room, shower was brilliant!. Only annoyance was the fact the noisy air conditioning unit was on and the controls for it didn't do anything even though they looked to be working?!. Resulted in an annoying drone sound all night and bit chilly.
November 7, 2013
Rated 4.0 out of 5.0 by Geeb22 Good value in central location.
Easily accessible from all London airports and mainline stations just a few minutes walk from Old Street underground. There are a few eating establishments in the area for lunch or supper and a small supermarket nearby.
Hotel reception staff are welcoming and helpful - allowed room access on our early afternoon arrival - provided fresh milk at my request.
Room and facilities were clean and comfortable. On the down side the lighting could be brighter over mirrors, shower could be a touch hotter and room heating/air con controls more responsive.
The inclusive breakfast is comprehensive and while not four star is perfectly adequate with everything from cereals to hot dishes provided.
Overall the accommodation is excellent value for money in a reasonable location.
It's worth mentioning that all the staff were incredibly pleasant and helpful - that really adds to the visit.
November 7, 2013
Rated 4.0 out of 5.0 by ScottishSwede Clean, quiet room in the centre of London, disappointing breakfast
Good clean & comfortable room, and the staff were polite and friendly, but breakfast felt like a packed school dining room. Quite poor choice, and extremely busy with long queues for food and an atmosphere of "every man for himself" rather than a feeling of calm and service.
They had a luggage room where we could check in our bags early which was brilliant.
We'd just stayed at a Premier Inn the night before where the breakfast was just fantastic and level of service exceptional so by comparison we were slightly disappointed.
November 6, 2013
Rated 3.0 out of 5.0 by ceino1984 One night stop over
The room was booked because my girlfriend and I went to a gig in Shoreditch and wouldn't have made the train home once it finished.
What can I say, it was a bed to sleep in, bed was very comfortable, staff were friendly and helpful when needed, for just one night it was good enough.
The only thing I am struggling with is that we booked into the hotel in mid October and I was only billed for my stay today (6th November) this is the only time I haven't been charged immediately upon check out. Rather annoyed about the late billing.
November 6, 2013