Rated 4.4 out of 5 by 161
Rated 4.0 out of 5.0 by EttieML Second visit... Can't wait for my third! :)
As a rewards member, from the moment we arrived we were treated extremely well. The staff are polite and helpful, and the breakfast is enjoyable, with a nice choice of hot and cold food.
The hotel is only 5-10 minutes walk (depending on how slow you are!) from two tube stations.
Three of us stayed here for two nights, for my boyfriend's birthday. I am really glad I decided to stay here again, and next time I'm travelling to London I wouldn't hesitate to stop again.
Many thanks to all the staff! :)
November 27, 2013
Rated 4.0 out of 5.0 by Mimi42 Great service provided by Laura Vila, Customer Service Manager.
My medication was stolen in Brussels. Laura was very sensitive and helpful in getting my predicament resolved.
November 26, 2013
Rated 4.0 out of 5.0 by Particular39 Excellent well placed hotel
The staff are always very helpful and knowledgeable. Great location, transport links, lots of restaurants, shops, pubs and bars all close by. Rooms are comfortable, modern and the bathroom is clean and has a large shower cubicle with a power shower. The rooms in the annexe are nice and quiet. The only minus is not being able to purchase food in the bar area.
November 23, 2013
Rated 4.0 out of 5.0 by Horsesmouth Thinking of staying in London
This hotel does what it says it will do - and does it well.
No frills, no fuss, good value and has a car park (reasonable cost).
Locally there are shops and pubs - The Goose pub (turn left out of the hotel and cross the roundabout) is worth a look and for a real local experience the Elms (turn right out of the pub - 100 yrds opposite you) may be for you. You can listen to music, watch TV and even play darts.
There are two tube stations within 5 mins of the hotel and both Olympia and Earls Court exhibition halls are within walking distance (10 mins and 25mins respectively).
Note - I travelled via tube during the morning rush hour - the tube is very busy - so add 20mins on to your journey plan or avoid the tube before 9am if you can - I saw older tourists really struggle to get near a tube carriage let alone get on the train.
November 23, 2013
Rated 5.0 out of 5.0 by waveney1 absolutely worth every penny...
the room was exactly what was on the web site. spacious, clean and very comfortable and nice and quiet. I would definitely recommend this hotel to others.
November 21, 2013
Rated 5.0 out of 5.0 by NOLAGAL Clean, comfortable and great service
We stayed one night and had a room in the annexe. The building and common areas are nicely decorated, clean and very pleasant. Our room was very comfortable. The bathroom was fabulous. It had a large shower and was very nicely decorated. It was obviously newly done. The bed was comfortable and the cleanliness of the room was outstanding. Breakfast was tasty and plentiful and the service at reception (particularly from Elwira) was of a very high standard. Elwira went the extra mile to be helpful and sort out a minor parking problem we had. Her attitude and efficiency was excellent. Well done. We will be back.
November 18, 2013
Rated 4.0 out of 5.0 by AvLondon Very nice hotel and staff
Very nice hotel in London. The rooms are very clean and comfortable as is the whole hotel. Most of all the staff is very nice and helpful, they provided us help for everything we asked (directions, taxi, food...). Only regret, the breakfast : it's generous and free, but it's not very good. It's not bad but it's quite tasteless.
But I do recommend this hotel, we had a very nice experience.
November 18, 2013
Rated 4.0 out of 5.0 by Tobi04 Comfortable and clean
Everything was good. Staff was nice, room clean, bed was comfortable, breakfast was good, Tube was near, absolutely perfect.
November 11, 2013