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Rated 4.4 out of 5 by 633 reviewers.
Rated 5.0 out of 5.0 Great experience Stayed here for a week and it was well worth it. Walking distance to 3 Underground stations. Also a nice walk to Warr Harley Davidson. While the breakfast choices may be limited to some guests standards I didn't find this to be so as I had sufficient choices to suit me. Staff was excellent. Room was clean and housekeeping did a great job daily which was also checked by a supervisor. GM shows he does care strongly about customer service and satisfaction and it reflects in the employees attitudes. Having stayed in several other hotels nearby (Kensington) I found this Holiday Inn to be far better than they were and for less cost. Unless future plans dictate otherwise, this is where I'll stay when I return to the UK. November 21, 2015
Rated 4.0 out of 5.0 by G Shah It Was nice and Clean room and bathroom. Bathroom door was placed in a way that I caught up my hand while trying to shut it. Staff was 10/10 but breakfast was 5/10. Wont stay here in future because of very bad pillows and I couldn't sleep at all. Sorry :( November 21, 2015
Rated 5.0 out of 5.0 by Great hotel in a convenient location Pleasantly surprised by my stay in the London- Earl's Court hotel! Great customer service from the moment I walked into the hotel until the moment I left. Could not fault the staff. Everything you want from a hotel in London November 20, 2015
Rated 5.0 out of 5.0 by guter Service Ruhiges Hotelzimmer mit guter Anbindung an öffentliche Verkehrsmittel. Mitarbeiter sehr freundlich und hilfsbereit. November 20, 2015
Rated 5.0 out of 5.0 by Nice and friendly hotel well placed, well staffed in a nice area with lots of life and close to central london November 20, 2015
Rated 5.0 out of 5.0 by Very convenient location. The staff here are really friendly and helpful. The included breakfast is a bonus though choice is a bit limited. I prefer the older rooms with windows to the hermetically sealed ones with aircon in the new annex. Comfortable beds but pillows are too firm for my choice. This is a problem for me in most hotels now. We found the hotel very quiet. Wifi good. November 18, 2015
Rated 1.0 out of 5.0 by Guests smoking in the rooms! Had an awful nights sleep as someone in the hotel was smoking in their room which contaminated the Air Conditioning system. The smokey smell just travelled through the system and then lingered in the room. November 18, 2015
Rated 5.0 out of 5.0 by Always 10 out of 10 for us! Lovely friendly, clean and comfy hotel. Disabled rooms are the best we have come across. Breakfast is very good with plenty of everything. November 16, 2015
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