Rated 4.4 out of 5 by 322
Rated 4.0 out of 5.0 by Taff17 Good basic hotel
Staff always friendly and approachable.Rooms clean and tidy if a little utilitarian. Location handy for lots of pubs and eating places. Can't comment on value as here on corporate booking, but suspect it is not cheap judging on quote for weekend.
May 12, 2014
Rated 5.0 out of 5.0 by niena Fantastic service
Very good service.
Never been to a hotel which has a message on the pillow soft and hard.. like a resort
May 12, 2014
Rated 5.0 out of 5.0 by The Swerve A very good hotel
The room was spacious and immaculate in its furnishings.
A minor quibble the lack of drawers for storing clothes could be a problem for people staying longer than us. Availability of a free breakfast a big plus.
May 8, 2014
Rated 4.0 out of 5.0 by Sigmund A good stay!
The Hotel was clean, and well managed. Our room was airy and big enough for us. In particular we appreciated the free WiFi. I would happily stay in this ahotel again
May 5, 2014
Rated 4.0 out of 5.0 by Gobbolino Resumé nach 6 Tagen
Währund unseres sechstägigen Touristenaufenthalt empfanden wir folgendes:
Rezeptionspersonal: zwar höflich und korrekt, jedoch nur eine einzige Mitarbeiterin empfehlenswert freundlich
Frühstückspersonal: wirklich fleißig, doch leider wirkten sie alle demotiviert und ausgebrannt
klein, aber zweckmäßig. In einigen Bereichen wäre eine Modernisierung nötig
sauber und mit allem ausgestattet, was wir benötigten. Leider schlechte Beleuchtung zum Rasieren. Etwas verwohnt
außerhalb des inneren Stadtkerns, daher immer ein paar Haltestellen mit der Tube nötig. Zwei Haltestellen in der Nähe (jeweils ca. 5 Min. zu Fuß). Direkte Umgebung fragwürdig und bei Dunkelheit nicht empfehlenswert.
Buffet zum Richtig-Sattwerden. Wir hatten diesmal etwas Pech mit der Getränkequalität (ist jedoch nicht die Regel - wir waren schon mal in diesem Hotel und da war alles prima)
May 1, 2014
Rated 2.0 out of 5.0 by Ivanho Our Holiday Inn Experience
Loved the location for everything we had planned, thought making the booking and paying in full many weeks before our arrival would assure us of receiving just what we had booked - I was sadly mistaken!!@@!!
April 30, 2014
Rated 5.0 out of 5.0 by Gema Buen hotel
Me alojé en este hotel y está muy bien. No está en el centro centro pero está muy bien comunicado. La habitación esta muy bien para pasar unos días.
April 28, 2014
Rated 3.0 out of 5.0 by m311133 Nice Hotel But Scan Your Bill Carefully
Good breakfast, clean but small rooms, friendly staff. However, staff repeatedly tried and ultimately succeeded in charging me when this was an award stay (claimed it was accidental.) Hotel was slow to deal with problem on the back end, ruining what otherwise would have been a pleasant stay.
April 26, 2014
Rated 4.0 out of 5.0 by MSTG Gutes Hotel für einen London Trip
Ein gutes und für London günstiges Hotel mit gutem Service. Die Lage ist ok, man braucht von Hotel mit der U-Bahn ca. 20 min bis Picadilly Circus
Im Zimmer wäre ein Schrank nett gewesen, wir lebten aus dem Koffer. Die Matraze des Betts war sehr weich, die der Klappcouch dagen zu hart.
Das Frühstücksbuffet war so la la. Getränke, Brot und Müsliauswahl war gut. Als Aufschnitt nur Käse, keine Wurst. Das Rührei ging so, der dazu eigentlich obligatorische Bacon fehlte komplett - schade, das erwarte ich eigentlich bei einem englischen Frühstück.
April 25, 2014
Rated 4.0 out of 5.0 by Tboss Great Stay
We enjoyed our stay at Earl's Court. It is definitely not in the middle of all the action and is a 5 to 10 minute walk to the nearest Tube (West Kensington). However, the hotel and staff really made the difference. They were very friendly and attentive. West Kensington is on one of the main lines and quick and easy to get most anywhere in London. The morning breakfast is the same every day and can get a little crowded at peak time. However, the staff really does a great job in keeping the dining area tidy and stocked. We never had a problem finding a place to sit and enjoy our breakfast. We thought the selection was good. We liked the coffee machines. Rooms were clean and big enough. We thought the annex rooms were more updated than the main building rooms. Several pubs and grocery stores in the area. We would definitely stay there again.
April 24, 2014
Rated 5.0 out of 5.0 by denice21 great service enjoyable stay
I would happily recommend this hotel, the rooms were clean and comfortable and the staff couldn't be more friendly or helpful. Great location close to resturants, bars and tube stations.
April 23, 2014
Rated 5.0 out of 5.0 by Reisewolf Rundum zufrieden
Wir waren rundum zufrieden. Die Matratze war uns ein wenig zu weich und es befindet sich kein Schrank im Zimmer (war uns aber bekannt). Das Zimmer war sehr ruhig und sehr sauber. Das Personal sehr aufmerksam hilfsbereit und freundlich. Beim Frühstück wurde sofort nach dem Verlassen der Gäste abgeräumt, sodass der Tisch unverzüglich wieder genutzt werden konnte.
April 23, 2014
Rated 3.0 out of 5.0 by Btdoconnor It was fine, had almost everything I needed
Get down early for breakfast. Seeing as it's free (included in booking fee) don't expect too much choice. It was good for what it was. More staff to cleanup tables would have been helpful.
April 22, 2014
Rated 5.0 out of 5.0 by Núria123 Todo bien
todo correcto y todo bien, pero corto hemos disfrutado de Londres y del hotel
April 22, 2014
Rated 4.0 out of 5.0 by andrehof Nice rooms but skip breakfast
Clean and quiet rooms, excellent welcome at reception, friendly staff. However breakfast is a no go as you have to wait in a line like getting ticket concerts. The main problem is that they added new rooms but kept the breakfast room small size so walk down the road and have a nice breakfast at a café instead.
April 21, 2014
Rated 5.0 out of 5.0 by gaby888 Great Service, but bad location
Location wasn't very comfortable, far underground station.
April 21, 2014
Rated 4.0 out of 5.0 by Jun2014 calm and relaxed
Arrived late evening but the reception desk quickly arranged my room which is calm indeed at the annex building there
April 20, 2014
Rated 5.0 out of 5.0 by RJHB Efficient , Modern Hotel for City Centre Visit
Friendly, charming reception staff, comfortable clean room. Helpful at storing luggage after check out , as train not departing till 1630.
April 19, 2014
Rated 4.0 out of 5.0 by Clint619 Great service & friendly staff
One of the mattress was not comfortable & you can feel the wood in your back.It was too thin.The staff helped us to sort this problem.
The staff was friendly and helpful. They even called a taxi for us.
They also helped us by giving us ways to our destinations.
The breakfast was poor choice & they didn't change the variety everyday. example: no bacon,ice tea etc...
The hotel should have more entertainment & stuff like games room,swimming pool,gym & more stuff for children.
Next time would choose it as my next hotel although I was in London United Kingdom in Holiday Inn Express 3 times.
If there is the Holiday Inn Express in my next destination I would certainly choose it.
April 13, 2014
Rated 5.0 out of 5.0 by GAH. Beautiful room
I was fortunate enough to stay in one of the new rooms and i found my stay very comfortable. I was very impressed with the service and the hotel.
April 13, 2014
Rated 4.0 out of 5.0 by LAU79 Very good staff and good position
Very good experience; good position and very confortable room
April 2, 2014
Rated 4.0 out of 5.0 by Taff17 Staff very friendly and helpful
Reception staff in particular happy to deal with any queries raised.
April 1, 2014
Rated 5.0 out of 5.0 by Willowelle Good location
Excellent for Earls court and proximity to tube for central London.Just be aware if you are offered rooms 510 or 512 there is a monotonous humming from the air conditioning units on the roof. This apart a great place to stay
March 31, 2014
Rated 5.0 out of 5.0 by Willowelle Excellent
On arrival we had a very good check in experience.
We were allocated rooms 510 and 512, exactly what you would expect clean and tidy excellent base.
Only later we all noticed "The noise" we were directly below the air condition units on the roof. Not overly noisy just a constant hum. We contacted reception and Agnes tried to find a change of rooms, none available until next day. Free drinks were given as compensation and new rooms were found next day. While swapping at reception a gentleman behind the desk asked which rooms we had been in and when informed gave a knowing nod. All well in the end , but if a known problem, I feel should have been mentioned when allocated.
Thanks Agnes for sorting.
March 30, 2014
Rated 4.0 out of 5.0 by 1sunshine Solid property for a good stay
I've stayed with this property twice now, for a week each. It is a beautifully updated and very clean hotel, a short walk from West Brompton tube station. Great location if you're attending any events at Earls Court Two. Staff is friendly and helpful for the most part. Rooms are nice and of good size. Lobby is comfortable and offers a vending machine with anything you may have forgotten or lost along the way. Complimentary breakfast is good, but toward the end of each of my weeks I started to want a bit more variety. The wifi was problematic in that during both my stays, I had to continually reconnect sometimes after just a few minutes, entering a long unique code each time. Quite annoying and frustrating while trying to work. I brought it to their attention and was told it disconnects after a few hours. When I said this wasn't my experience, no remedy was offered. Otherwise, this property is a solid place to stay. I would stay again, if I was assured the wifi issues were ironed out.
March 29, 2014
Rated 5.0 out of 5.0 by Erwin46 Privater Aufenthalt
Das Hotel ist gut geführt. Die Zimmer sind sauber und genügend eingerichtet. Das Personal ist kompetent und freundlich
March 28, 2014
Rated 5.0 out of 5.0 by MOLLY1953 Great service friendly staff and spacious room
Very good position for Earls Court Exhibitions Centre,
March 28, 2014
Rated 5.0 out of 5.0 by Andres35 100% RECOMMENDED HOTEL
Thank the staff, especially Alicia, for solve our problem at check-in.
Very spacious and very clean rooms, very helpful staff, breakfast ok and varied. 5 minutes from a metro station and 15 from central London by tube. Without hesitation would return to this hotel and I will recommend to my friends.
Supermarkets around the hotel. quiet and peaceful area.
thanks for the attention, it was a comfortable stay
March 26, 2014
Rated 4.0 out of 5.0 by Montys Room & Staff
Warm Welcome. Helpful staff with knowledge of where to eat in the local area that are suitable to your individual taste.
Room was clean & comfortable. The support staff were pleasant and always ensured we had fresh towels and other bathroom supplies everyday of our stay and replenished the supply of tea and coffee.
Would stay here again.
March 23, 2014
Rated 4.0 out of 5.0 by freedom821 freedom
very receptive staff, clean room. no problems at all
March 21, 2014