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Rated 4.4 out of 5 by 315 reviewers.
Rated 5.0 out of 5.0 by weekend in london great room,good wifi,good location,and ease of public transport,helpful and courteous staff.................on a slight downside...all buffet breakfast should be supervised,to avoid any cross-contamination,particularly adults leaving their children to run riot at the breakfastbar....although the food was limited it was fine,bar the dreadful srambled egg pre-mix,NOT IHG standards. I would be delighted to stay again... good foyer and easy to relax. Hope to return soon January 24, 2014
Rated 4.0 out of 5.0 by A pesar de Era la segunda vez que nos hospedábamos en este hotel. A pesar de que no tienen ningún canal de televisión en español, la estancia fue estupenda. Está bien situado y la instalaciones correctas calidad/precio. Sin duda lo recomiendo. January 24, 2014
Rated 4.0 out of 5.0 by Ideal for exploring London The staff were very friendly and helpful, the room nice and modern - and very quiet! Breakfast was nice, too, although the queue at the buffet was rather long at the weekend at around 9 o'clock. Although we were advised in advance of this circumstance, this might be avoided altogether by placing the food not on one long table but several smaller ones to allow the formation of separate smaller queues, e.g. for cooked breakfast, cereals, coffee, etc. Apart from that, this hotel is extremely good value for money! January 24, 2014
Rated 5.0 out of 5.0 by a lot better than expected comfortable room, good location for me and work, would have liked a bath but not really worried, towels great and soft, dont like the little milk carton things but everyone does them???? January 23, 2014
Rated 5.0 out of 5.0 by Excellent value We use this hotel every Christmas - it allows us to spend Christmas and Boxing Day with my mother who lives in a small apartment nearby. The front desk staff are always welcoming when we roll up late in the evening to check in - despite the fact that they are working on Christmas night! The room(s) are clean and comfortable, and we have a warm breakfast at a reasonably late hour before returning to Mum's apartment the next day. This year, WIFI was available free of charge (to IHG members) in the room, which allowed us to Skype the Australian grandchildren late on Christmas night as they were getting up on Boxing Day. We've stayed in many 'affordable' hotels around the world, and this one never fails to deliver a good product. Thank you everyone. January 18, 2014
Rated 5.0 out of 5.0 by Great staff and very nice room WE had a great stay. The room was very nice big and comfertable, great big shower :) Staff was helpfull. I didn't enjoy the coffee so much would reccomend to buy a real italian cofffe machine to have real good espress and cappuccino. January 15, 2014
Rated 5.0 out of 5.0 by Clean and comfortable room The room most especially the shower room is very clean. The beds are very comfortable. There is a bus stop just outside the hotel hence the location has not been an issue. There are also train stations nearby however, with luggages and children, I would not recommend anyone to walk from the station to the hotel. The hotel staff from reception to housekeeping and security are all very friendly and helpful. This hotel beats the 4 star hotel that we stayed in the week before. January 14, 2014
Rated 5.0 out of 5.0 by Very satisfying stay indeed From the online booking to the check out, the whole experience with staying at Holiday Inn Express Earl's Court was a very satisfying one indeed. The hotal is within 10 minutes walk from subway station, the staff is all very nice, friendly and helpful, the free breakfast is no-nonsense, the beds and pillows are very comfortable, the rooms (my family occupied 2 rooms) are very clean and the size just right, I am very very pleased with what this hotel offers for what I paid for, extremely good value for money, highly recommended. January 11, 2014
Rated 4.0 out of 5.0 by Nice place in Earls Court Clean, quiet and safe. Nothing in London is going to be cheap, but this was good value for $$ January 11, 2014
Rated 5.0 out of 5.0 by Great value for your money The friendly and professional staff will accomodate you to the best of their abilities. Quick to get to central London. Clean and recently updated. The neighborhood is quite multi-cultural and close and convenient transportation to the city center. January 6, 2014
Rated 5.0 out of 5.0 by Convenient location - Excellent service Holiday Inn Express Earl's Court is a very convenient place for business and leisure purposes. Clean, according to Holiday Inn Express standards and with friendly and professional staff. Thank you! January 6, 2014
Rated 4.0 out of 5.0 by A useful late booking at a busy time of year. Staff were friendly and efficient and able to help with non-hotel related things like where the bus stop was and bus number, etc. Room was comfortable and quiet giving us a good night's sleep. January 4, 2014
Rated 4.0 out of 5.0 by Good time had by all Welcome friendly and room as advertised - good value - if small for 3 people. Ok for overnight - longer stays would need a bigger space. V clean and reasonably well equipped. V noisy - could hear a lot of noise from the room above - unacceptable level. Apparently no soundproofing. Good TV and Internet choices. Breakfast v average - all hot drinks machines malfunctioning, and limited food selection (but included in price). Staff tried hard to help and to be pleasant - all we met were British. Heating effective but noisy. Parking (free on-street) v easy nearby. Quality/price ration satisfactory. January 1, 2014
Rated 4.0 out of 5.0 by Would go again Would go again. clean. tidy. pleasant and quite which is a big plus. Could have done with more coffee in room Would have liked more choice at breakfast. Overall very good will stay again. Breakfast let it down. Will go out in future local cafe offer more choice. December 25, 2013
Rated 5.0 out of 5.0 by Fantastic Staff Enjoyed 3 nights at the Holiday Inn Express Earls Court whilst at Olympia Horse Show - perfect location, great hotel, comfortable room, fab breakfast and fantastic staff. December 23, 2013
Rated 4.0 out of 5.0 by West London Central Good transport links - quiet and comfortable - great staff. Recommended December 14, 2013
Rated 4.0 out of 5.0 by Nice experience Even though tooth bushes are not provided, I can simply request it without charges. The staff are nice and kind and helpful. Just that we couldn't get a double bed due to room availability. It would be more than great if I can request for conditionar and location as well. Thanks Holiday Inn with global standard! December 10, 2013
Rated 4.0 out of 5.0 by Very friendly and helpful staff Stayed for 8 nights on business in the area and found the room clean, tidy and reasonably well appointed. It would be nice to have an enclosed wardrobe and more room for hanging suits and shirts. The staff are very friendly and helpful with a warm welcome when I booked in and when giving me information. Breakfast suits my timetable and was always ready on time with a reasonable choice of items. December 9, 2013
Rated 4.0 out of 5.0 by London 2013 Hotel with 2 separate buildings. Nice new rooms in the new building, though the passage between buildings is in the exterior. December 9, 2013
Rated 4.0 out of 5.0 by Clean and comfortable Polite and efficient staff. Clean and comfortable room. Good value for a London hotel December 8, 2013
Rated 4.0 out of 5.0 by Clean room and Comfortable bed for a good night's rest The hotel is very clean and the bed is very comfortable. It is perfect for a good night's sleep after a long and tiring day. All the basic necessity things are available in the room or hotel too. December 6, 2013
Rated 5.0 out of 5.0 by very clean and well kept I thought the service and cleanliness of the hotel was great. The staff was very helpful and the breakfast quite adequate. The fact that it was so comfortable made our stay in London very acceptable. December 4, 2013
Rated 4.0 out of 5.0 by A bit pricey for the locaton... The staff were ahhhmazing! They were great with a million questions we had. They were willing to accomodate just about anything, and were extremely kind about it. There was a bit of a mix up on the reservation of a room with a double AND a pull out sofa, but it was quickly fixed! Cannot comment on the breakfast. The line was soooo long and for some reason was taking forever (25 minutes) so I was only able to get a glass of juice. The room was so clean it appeared brand new. The bathroom was spotless & we loved the way the door worked on closing off the whole bathroom or just the toilet. The location was a bit of a distance from the WEST KENSINGTON stop on the tube. We made the mistake of getting off on the Earl's Court stop which is over 1.5 miles away! Walking! With multiple large pieces of luggage! I'm from the US so I thought the room a bit pricey for the night, but I can't complain about the accomodations! December 4, 2013
Rated 3.0 out of 5.0 by ok room, poor breakfast Room was ok on the small side but clean lighting was poor just lamps and breakfast was a big disappointment not very warm not much choice and disorganized December 3, 2013
Rated 5.0 out of 5.0 by Can't Say Enough We came to London for a family trip, 2 adults and 2 kids (11 & 8), when we got there the staff was very friendly and accommodating. When we checked into our room the pull out couch was already made up and ready to be used. The breakfast was nice, some people have mentioned it was lacking, but my family found something each of us liked. For dinner each night we would go to the front desk and ask for places to eat, each one that was recommended we enjoyed. As for convenience to the Tube, you are a short 5 minute walk to 1 of 2 stations. We wish all the hotels in the USA had staff this nice! We would definitely stay here again if we come back to London for a visit. December 2, 2013
Rated 5.0 out of 5.0 by everything we needed for our short break in London This is the second time we have stopped in a Holiday Inn Express recently in Manchester and last week n Earl 's Court, both hotels were very clean, comfortable and the staff very pleasant and helpful We would have no hesitation in stopping in another Express hotel December 2, 2013
Rated 4.0 out of 5.0 by Second visit... Can't wait for my third! :) As a rewards member, from the moment we arrived we were treated extremely well. The staff are polite and helpful, and the breakfast is enjoyable, with a nice choice of hot and cold food. The hotel is only 5-10 minutes walk (depending on how slow you are!) from two tube stations. Three of us stayed here for two nights, for my boyfriend's birthday. I am really glad I decided to stay here again, and next time I'm travelling to London I wouldn't hesitate to stop again. Many thanks to all the staff! :) November 27, 2013
Rated 4.0 out of 5.0 by Great service provided by Laura Vila, Customer Service Manager. My medication was stolen in Brussels. Laura was very sensitive and helpful in getting my predicament resolved. November 26, 2013
Rated 4.0 out of 5.0 by Excellent well placed hotel The staff are always very helpful and knowledgeable. Great location, transport links, lots of restaurants, shops, pubs and bars all close by. Rooms are comfortable, modern and the bathroom is clean and has a large shower cubicle with a power shower. The rooms in the annexe are nice and quiet. The only minus is not being able to purchase food in the bar area. November 23, 2013
Rated 4.0 out of 5.0 by Thinking of staying in London This hotel does what it says it will do - and does it well. No frills, no fuss, good value and has a car park (reasonable cost). Locally there are shops and pubs - The Goose pub (turn left out of the hotel and cross the roundabout) is worth a look and for a real local experience the Elms (turn right out of the pub - 100 yrds opposite you) may be for you. You can listen to music, watch TV and even play darts. There are two tube stations within 5 mins of the hotel and both Olympia and Earls Court exhibition halls are within walking distance (10 mins and 25mins respectively). Note - I travelled via tube during the morning rush hour - the tube is very busy - so add 20mins on to your journey plan or avoid the tube before 9am if you can - I saw older tourists really struggle to get near a tube carriage let alone get on the train. November 23, 2013
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