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Rated 4.4 out of 5 by 279 reviewers.
Rated 5.0 out of 5.0 by Excellent service would absolutely recommend Visiting London for New Year and sight seeing experience. This hotel is perfectly situated for the tube whilst being away from the busy city centre, also sits across from an ideal centre containing different restaurants. Fantastic service from a hard working team. Room was more than adequate with a more than suitable sofa bed for our two children. Breakfast was a bonus with fresh food and plenty of it. Particularly appreciated the facility to store our luggage post check-out which enabled us to continue our sight seeing on the last day. Many thanks for a fantastic break! January 4, 2014
Rated 5.0 out of 5.0 by Great value Top top class value for money stay. Highly recommended. Great location and staff extremely friendly . Book as soon as, you will not be disappointed January 3, 2014
Rated 5.0 out of 5.0 by Very helpful reception team I made a mistake on my booking for a night stay of a double room when i should have booked a family room. The front office staff Ms. Mariaa was a great help and manage to assist in changing my reservation to a family room and reserve a parking for me. Do note there is only space for just about 4-6 car parking. Breakfast was a good spread and hotel is close to underground station that get's you into Piccadilly in below 30mins. Would strongly recommend this hotel. January 2, 2014
Rated 4.0 out of 5.0 by Good service The staff at the hotel were very helpful and friendly , thank you. January 1, 2014
Rated 5.0 out of 5.0 by Excellent Value! Very friendly and helpful staff and the rooms were very clean. The on-line rate we received was excellent. Only minor drawbacks were the slightly cramped room and the fairly basic breakfast. Nevertheless, would definitely recommend it to anyone looking for an excellent value in a very good location. December 30, 2013
Rated 4.0 out of 5.0 by Clean and warm Rooms(we had two) we're clean, neat and warm. Staff we're very helpful and friendly. Breakfast choice was good. Family enjoyed their stay, so everyone was happy. December 20, 2013
Rated 5.0 out of 5.0 by Excellent Customer Service We stayed here as it was reasonably priced and close to Hyde park where we were going to be spending the day. The customer service was one of the best experiences we have ever had, particularly from Tomas who I believe was in charge of guest services. Think he in particular should be highly commended for the service he offered. December 19, 2013
Rated 4.0 out of 5.0 by Great stay, great location and excellent staff Stayed for 3 nights in the hotel for a Christmas break, coming from Las Palmas de Gran Canaria in Spain. The service was excellent. The location was good, very close to Fichley Road Tube Station. Just for saying something to amend, the double rooms were a bit small for two people. December 13, 2013
Rated 4.0 out of 5.0 by Good nights sleep and free breakfast We spent last weekend at Swiss Cottage Holiday Inn Express, it was a very good experience. Clean, quiet and friendly, and will definitely use again on a visit to London. December 11, 2013
Rated 5.0 out of 5.0 by Great home from home My colleagues and I stay at the Holiday Inn Express, Finchley Road, several nights each week nearly every week and have been adopted as part of the hotel family... the team know our likes and dislikes and always try to attend to the little things that make a big differece; whether that is a favourite room or an iron and ironing board left in the room on arrival... This hotel is great value if you book early, but becomes just as expensive as anywhere else if you leave it too late... so book early and enjoy great value for money, a great team and a great location near the tube and plenty of really good restaurants... December 8, 2013
Rated 4.0 out of 5.0 by Good location Excellent staff Good location easy to get to from king Cross via the tube. the staff were very freindly and knowledgable . The hotel was good value for money just a little noisy with traffic and train noise. I would stay again as the location is good when travelling via the underground. December 7, 2013
Rated 3.0 out of 5.0 by Typical budget hotel Reception area very clean & well laid out, Reception staff welcoming & helpful. While the room was clean & modern the bed was very uncomfortable and both my wife & I had a disturbed sleep due to this. The breakfast was what you would expect from a budget hotel, it fitted a purpose is about the best I could say.,the staff were very slow to clear tables. As budget hotels go it is not bad but better mattresses would be a big improvement. December 6, 2013
Rated 3.0 out of 5.0 by Great location, comfortable room and good service. We stayed for one night on Saturday 30 November. The hotel staff were professional and helpful. Our room was immaculately presented, but it faced the Finchley Road and so there was traffic noise all night. Also, some late night revellers woke us up at 4am in the room next door. We would like to stay again but would want better insulation from noise. The O'learys December 4, 2013
Rated 4.0 out of 5.0 by Good service, massive bed! Checked in early (11.30 am) as the London Roads were strangely quiet. Good helpful staff - booked a car parking spot in the tiny car park. Arrived back to get my room but there were no spaces left in the car park - however I was offered a very narrow garage but that was fine. Room as usual was spotless and the bed was massive! Good free breakfast and fast checkout. No problems at all but take care reversing out of the narrow garage, I was fine, luckily. Well done December 4, 2013
Rated 5.0 out of 5.0 by Second stay. This was our second stay in this hotel this year and as with the first stay all was good. Just a couple of comments, if you get a room overlooking the main road the traffic can be heard, also the car park is tiny but I suppose by London standards cheap at £20 a day, beware you can get blocked in here. December 4, 2013
Rated 5.0 out of 5.0 by Very pleased Staff friendly, courteous, efficient, knowledgeable, helpful. Great location near tube station, restaurants, 2 large supermarkets. Room very clean and comfortable. Wifi worked great. Would definitely stay again. November 30, 2013
Rated 5.0 out of 5.0 by Consistantly High Standards I have stayed at this hotel for 2 nights every week in 2013 The experience, staff and service are consisistantly excellent On the very rare occassion when there is an issue or problem the staff go 'out of their way' to rectify it immediately November 28, 2013
Rated 5.0 out of 5.0 by Excellent hotel at convenient location The Holiday Inn Express offers just what a traveller needs: a clean room with private facilities, breakfast, quick service at check-in and check-out, located near a subway station and an urban train station and on a road where bus lines pass to the city center and opposite the road is a shopping center with several restaurants (there are more down the road). The room has a comfortable bed, a desk, coffee/tea making in the room and tv. As a IHG club member you get a free newspaper. November 23, 2013
Rated 5.0 out of 5.0 by Very nice hotel It was our second stay in this hotel and even in the same room. All members of staff were very nice and helpful. The hotel wasn´t fully occupied so during night there was absolute silence, except for the noise from the busy street but it is not a fault of the hotel itself. Room was again clean and nice, one and only deficiency is terribly uncomfortable sofa-bed (we were three in the room). Standard double bed is fine. Breakfast was better than during our first visit, probably thanks to the fact that hotel wasn´t full and staff had more time for preparing breakfast and baking of croissants (they were underdone last time). Generally I can say that this hotel is very good and we will return again in the future. November 22, 2013
Rated 3.0 out of 5.0 by breakfast your breakfast is not meeting good european standard November 21, 2013
Rated 5.0 out of 5.0 by Holiday Inn Swiss Cottage Great location, friendly and efficient staff, great rooms and high standard of cleanliness November 21, 2013
Rated 3.0 out of 5.0 by Great service Service on front desk is excellent. Jacqueline was very helpful indeed. There was confusion on the room reservation but Jacqueline was very quick in sorting it out. Thank you November 18, 2013
Rated 4.0 out of 5.0 by Good service and clean room Pleasant stay - would come back again A bit noisy in the evening as room facing the road- but overall wellconnected to the city November 18, 2013
Rated 5.0 out of 5.0 by friendly very good value for money, clean and modern environment, very good communication facilities, i.e. tube and internet. I would appreciate a microwave facility and a frig. November 15, 2013
Rated 5.0 out of 5.0 by Very helpfull and freindly staff Welcomed by 2 freindly staff members in a very sincere but not fake manner. Knowlageble in the local attractions and venues. Good clean hotel Breakfast was a bit of a scrum but tastey though. November 9, 2013
Rated 5.0 out of 5.0 by Excellent Service - Good Family Hotel Well situated near Finchley Road Tube station. Jubilee line takes you straight to central London. Room was clean and modern. Staff friendly and helpful. Excellent value. Would stay there again November 6, 2013
Rated 5.0 out of 5.0 by Convenient Location Great location, one block away from the tube. Convenient to Wembley, Camden Town (Roundhouse), or central London. We drove from Cumbria, so finding a hotel outside of the congestion zone yet close to the tube was important to us. If you drive, I'd recommend reserving a parking spot ahead of time. Room was clean and tidy. Breakfast was plentiful and offered quite a variety of items. The staff was very friendly and courteous. My only complaint would be the street noise (our room faced Finchley). I wear ear plugs when I sleep so it wasn't a problem for me, but could be for others. There's also a Wetherspoon's pub across the street, so getting a late meal or pint is very easy. We will stay here again on our next visit. November 5, 2013
Rated 5.0 out of 5.0 by Ideal place to stay in London Charming, helpful and efficient staff - they make staying here a pleasure. The hotel has an excellent location in terms of public transport, shops, etc. The rooms have absolutely everything even though they are small and free wifi in the rooms as well as elsewhere in the hotel is wonderful - more than you would get in any five star hotel! Great value for money! October 30, 2013
Rated 4.0 out of 5.0 by MartinSi69 We have stayed several times in this hotel. The location is very nice because it is not directly in the center of London but you can reach the center easily via Tube (station Finchley Road is a 5 Minutes walk fro the hotel). The rooms are nice and comfortable but the windows are not well insulated so that is is very loud during the night. The staff at the reception is very friendly, Unfortunately in the breakfast area there is not much space and it is very crowded during peak times. Sometimes the people do not find a place or have to sit at the bar. In general be will for sure come back and stay again at the HIExpress Swiss Cottage. October 28, 2013
Rated 5.0 out of 5.0 by Great value for money Nice hotel with great breakfast (free!). Clean rooms. clean hotel. 2 minute-walk from the nearest tube station. The only thing was that the beds were not very comfortable, just ok. October 26, 2013
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