Rated 4.4 out of 5 by 258
Rated 3.0 out of 5.0 by Hawthornboy Great service
Service on front desk is excellent. Jacqueline was very helpful indeed. There was confusion on the room reservation but Jacqueline was very quick in sorting it out. Thank you
November 18, 2013
Rated 4.0 out of 5.0 by Anji76 Good service and clean room
Pleasant stay - would come back again
A bit noisy in the evening as room facing the road- but overall wellconnected to the city
November 18, 2013
Rated 5.0 out of 5.0 by orf22 friendly
very good value for money, clean and modern environment, very good communication facilities, i.e. tube and internet. I would appreciate a microwave facility and a frig.
November 15, 2013
Rated 5.0 out of 5.0 by ingosixx Very helpfull and freindly staff
Welcomed by 2 freindly staff members in a very sincere but not fake manner.
Knowlageble in the local attractions and venues.
Good clean hotel
Breakfast was a bit of a scrum but tastey though.
November 9, 2013
Rated 5.0 out of 5.0 by Steed38 Excellent Service - Good Family Hotel
Well situated near Finchley Road Tube station. Jubilee line takes you straight to central London.
Room was clean and modern. Staff friendly and helpful.
Excellent value. Would stay there again
November 6, 2013
Rated 5.0 out of 5.0 by Debb2002 Convenient Location
Great location, one block away from the tube. Convenient to Wembley, Camden Town (Roundhouse), or central London. We drove from Cumbria, so finding a hotel outside of the congestion zone yet close to the tube was important to us. If you drive, I'd recommend reserving a parking spot ahead of time. Room was clean and tidy. Breakfast was plentiful and offered quite a variety of items. The staff was very friendly and courteous. My only complaint would be the street noise (our room faced Finchley). I wear ear plugs when I sleep so it wasn't a problem for me, but could be for others. There's also a Wetherspoon's pub across the street, so getting a late meal or pint is very easy. We will stay here again on our next visit.
November 5, 2013
Rated 5.0 out of 5.0 by Samoyeds4 Ideal place to stay in London
Charming, helpful and efficient staff - they make staying here a pleasure.
The hotel has an excellent location in terms of public transport, shops, etc.
The rooms have absolutely everything even though they are small and free wifi in the rooms as well as elsewhere in the hotel is wonderful - more than you would get in any five star hotel!
Great value for money!
October 30, 2013
Rated 4.0 out of 5.0 by MartinSi69 MartinSi69
We have stayed several times in this hotel. The location is very nice because it is not directly in the center of London but you can reach the center easily via Tube (station Finchley Road is a 5 Minutes walk fro the hotel).
The rooms are nice and comfortable but the windows are not well insulated so that is is very loud during the night.
The staff at the reception is very friendly,
Unfortunately in the breakfast area there is not much space and it is very crowded during peak times. Sometimes the people do not find a place or have to sit at the bar.
In general be will for sure come back and stay again at the HIExpress Swiss Cottage.
October 28, 2013
Rated 5.0 out of 5.0 by sunnyspell Great value for money
Nice hotel with great breakfast (free!). Clean rooms. clean hotel. 2 minute-walk from the nearest tube station. The only thing was that the beds were not very comfortable, just ok.
October 26, 2013
Rated 5.0 out of 5.0 by Samson22 Everything is fine for 5 nights at this hotel
Good location, room is tidy & clean, comfortable bed but the sofa bed is too soft, the staff of reception is helpful and friendly, the room service is good as well. Breakfast is so far so good.If there is more choices, I will give “Excellent”.
It is highly recommended if it still costs below £70 per night.
October 25, 2013
Rated 4.0 out of 5.0 by TurboSlow A great hotel!!!
I've stayed at this hotel loads of times over many years and use it for both work & leisure stays. It's conveniently situated to Finchley Road tube stations plus Sainsburys & Waitrose supermarkets are close by for food on the go with a Wetherspoons pub right opposite for the evening meal it has all one needs when staying in London on a budget for people that don't want to travel around once they've finished work.
The hotel is a Holiday Inn Express therefore it's the same inside as any other in the UK with the bedroom being what you know and love plus this brand of hotels have fabulous showers.
Plus it's perfectly priced for a London Hotel.
All in all as already said in my title. It's a great hotel!!!!
October 20, 2013
Rated 4.0 out of 5.0 by jjsg service
good service. was able to leave part of luggage over a weekend while visiting another part of England. asked to have bed converted to king and was taken care of. able to use the guest internet. called taxis for us the cabs arrive on time or ahead of schedule. friendly staff. room only had one chair and was not able to secure a second one. hotel was clean. the rooms are soundproof. no noise from other guest. tube station across the street.
October 17, 2013
Rated 3.0 out of 5.0 by dinnegitsmart Take strong Earplugs
My previous stay was at the back of the hotel with no noise but this stay was at the front of the hotel where I was immediately faced with a huge amount of traffic that is from a busy trunk road that leads out of London and to be totally honest it was completely impossible to have any sleep without very strong earplugs. I travelled to a boots the chemist and I bought 3m earplugs to help me get to sleep. If anyone has any problem with noise whatsoever then my advice to them is that they should check with the hotel to ensure that they are placed in a room at the rear of the building. To be frank, the noise is so severe that I feel the management should make a point of warning all prospective visitors about it as it can ruin someones stay. The noise is the only main issue. I mentioned it to the management on my checkout but of course I was not offered any discount at all. Indeed they should have refunded my money whilst thanking me and apologising to me for the punishment of noise that I had to endure even with their so called double glazing that was totally innefective
October 17, 2013
Rated 5.0 out of 5.0 by 3hens Great hotel!
Having biscuits on the complimentary tray would be good!!
October 17, 2013
Rated 5.0 out of 5.0 by Buttercup Great Hotel
Our experience once again on staying at this hotel was first rate.
If you are looking for a so called budget hotel this cannot be faulted.
As I have said before it is near the bus stops and tube.
Some shops near by and a Waitrose for food needs.
Give it a go.
October 15, 2013
Rated 4.0 out of 5.0 by Cassady Diet adaptation
I was surprised to find gluten free cereals and breads in the breakfast room. I usually need to carry my own stock of food when I travel. Bravo to Holiday Inn Express for offering the choice.
October 12, 2013
Rated 5.0 out of 5.0 by GretaMaria Feeling welcomed
Wonderful staff, friendly welcome, clean and nice rooms.
October 7, 2013
Rated 4.0 out of 5.0 by Martin1971 Nice stay
Generally good experience, helpful staff. Among the negatives is that there are only 5 safe boxes for all rooms and if you like it quiet, you cannot open the window when sleeping towards the street.
October 4, 2013
Rated 4.0 out of 5.0 by HR86 Great location, comfortable and nice
It was the second time we stayed at this hotel and it was certainly great the second time as much as it was in the first.
The location is great! Close to the tube and bus lines that can take you to the center of London quickly (if you want to see the city in 1.4£).
The staff was really nice and welcoming.
Overall it was great!!
Thank you so much!!!
September 28, 2013
Rated 5.0 out of 5.0 by Pelusa Comfortable bed, lovely room in quiet side of hotel
The hotel is very well situated for visiting London and it was a pleasure to come in and be greeted by the friendly staff who answered all questions with patience and knowledge.
We were very happy that our request on booking for quiet side was respected.
September 25, 2013
Rated 5.0 out of 5.0 by Buttercup Great hotel
Never stayed in a Holiday inn Express before.
My Wife and myself were very pleased with this hotel.
Very clean. Smiling staff who were very helpful.
Near tube station and shopping centre.
Upmarket budget hotel. Shames some 4 star hotels we have stayed in.
Will stay again in the future.
September 21, 2013
Rated 5.0 out of 5.0 by ColonelMustard Perfect place to stay for value and access to London
Located 100 metres from Finchley Road Tube Station, this modern, clean hotel is ideal. Very friendly and helpful staff. No nasty surprises with hidden charges. Good breakfast and late checkout. Car park is not cheap (but it is London) but the charges are quoted clearly and up-front so you know when you book. Would definitely use this hotel again.
September 20, 2013
Rated 5.0 out of 5.0 by SJRB Great Location: Great Hotel
My nephew (16) and I were in London to see Roger Waters at Wembley and found the Hotel to have been ideally situated to get to and from Wembley with minimum problems. It was also close enough to central London to enable a trip to see my daughter to me included in our itinerary easily.
The Hotel is clean and the staff friendly and attentive. Our room was very good, although I was glad it was at the rear of the Hotel as I imagine that road noise at the front could be an issue.
All in all highly recommended.
September 19, 2013
Rated 4.0 out of 5.0 by Ricey Comfortable hotel
Purpose of our trip was to go to wembley stadium. Good location near to the tube and only one stop away from the stadium. Hotel family friendly, clean and comfortable and would have no hesitation to stop there again.
September 12, 2013
Rated 5.0 out of 5.0 by BlackJack2013 Over all very happy and relax
Cleanliness room and all the things are nice and tidy. I like the lighting and the TV has the time shows even I switch off the TV.
Staff and service are professional manner.
September 9, 2013
Rated 5.0 out of 5.0 by gwenfron33 Enjoyable stay
Holiday Inn Express is a very enjoyable, comfortable place to stay. The staff are very obliging and kind. I stayed in a family room and it was lovely and compact. Enough room for what we needed. We will stay in a Holiday Inn Express again.
September 7, 2013
Rated 4.0 out of 5.0 by Patrick73 Very good service and location
Hotel is in very good location, in zone two, only 3 stops from Baker street, very easy to get to the center of the city and all historical sites. Nice room and bathroom, clean and modern. Breakfast good but average variety and everyday same. Very friendly and helpful staff. Free newspapers for members. High noise level from the street.
September 6, 2013
Rated 5.0 out of 5.0 by Lesley43 Great service!
Booked this hotel for one night for myself and my daughter, we booked a twin room which was clean and comfortable, staff were very friendly and very helpful, would definitely stay here again,
September 4, 2013
Rated 4.0 out of 5.0 by Lmc1 Good location and service.
good value for money, clean, friendly.
Ideal for short stay.
September 3, 2013
Rated 2.0 out of 5.0 by Mimo chaotic breakfast
The breakfast was like in a nightmare: no plates, no spoons, no trays, no cups, no bread( just toasts) no one to clean the tables, the whole dinning room looked like a big mass .The staff could not control the situation if you dared to ask them for some thing you were answered in a very rude way.
It is the 3ed time for me in this hotel and the breakfast really ruined our stay
The room was cleaned one day at about 5 o'clock in the afternoon. We had some rest and were harried by the staff to live quiqly the room so that they can clean it. The room and breakfast staff staff was highly un professional and un efficient
I really hope this situation is going to change soon so that we can come back to this hotel and be pleased as we were in the past
September 2, 2013