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Rated 4.4 out of 5 by 246 reviewers.
Rated 3.0 out of 5.0 by Take strong Earplugs My previous stay was at the back of the hotel with no noise but this stay was at the front of the hotel where I was immediately faced with a huge amount of traffic that is from a busy trunk road that leads out of London and to be totally honest it was completely impossible to have any sleep without very strong earplugs. I travelled to a boots the chemist and I bought 3m earplugs to help me get to sleep. If anyone has any problem with noise whatsoever then my advice to them is that they should check with the hotel to ensure that they are placed in a room at the rear of the building. To be frank, the noise is so severe that I feel the management should make a point of warning all prospective visitors about it as it can ruin someones stay. The noise is the only main issue. I mentioned it to the management on my checkout but of course I was not offered any discount at all. Indeed they should have refunded my money whilst thanking me and apologising to me for the punishment of noise that I had to endure even with their so called double glazing that was totally innefective October 17, 2013
Rated 5.0 out of 5.0 by Great hotel! Having biscuits on the complimentary tray would be good!! October 17, 2013
Rated 5.0 out of 5.0 by Great Hotel Our experience once again on staying at this hotel was first rate. If you are looking for a so called budget hotel this cannot be faulted. As I have said before it is near the bus stops and tube. Some shops near by and a Waitrose for food needs. Give it a go. October 15, 2013
Rated 4.0 out of 5.0 by Diet adaptation I was surprised to find gluten free cereals and breads in the breakfast room. I usually need to carry my own stock of food when I travel. Bravo to Holiday Inn Express for offering the choice. October 12, 2013
Rated 5.0 out of 5.0 by Feeling welcomed Wonderful staff, friendly welcome, clean and nice rooms. October 7, 2013
Rated 4.0 out of 5.0 by Nice stay Generally good experience, helpful staff. Among the negatives is that there are only 5 safe boxes for all rooms and if you like it quiet, you cannot open the window when sleeping towards the street. October 4, 2013
Rated 4.0 out of 5.0 by Great location, comfortable and nice It was the second time we stayed at this hotel and it was certainly great the second time as much as it was in the first. The location is great! Close to the tube and bus lines that can take you to the center of London quickly (if you want to see the city in 1.4£). The staff was really nice and welcoming. Overall it was great!! Thank you so much!!! September 28, 2013
Rated 5.0 out of 5.0 by Comfortable bed, lovely room in quiet side of hotel The hotel is very well situated for visiting London and it was a pleasure to come in and be greeted by the friendly staff who answered all questions with patience and knowledge. We were very happy that our request on booking for quiet side was respected. September 25, 2013
Rated 5.0 out of 5.0 by Great hotel Never stayed in a Holiday inn Express before. My Wife and myself were very pleased with this hotel. Very clean. Smiling staff who were very helpful. Near tube station and shopping centre. Upmarket budget hotel. Shames some 4 star hotels we have stayed in. Will stay again in the future. September 21, 2013
Rated 5.0 out of 5.0 by Perfect place to stay for value and access to London Located 100 metres from Finchley Road Tube Station, this modern, clean hotel is ideal. Very friendly and helpful staff. No nasty surprises with hidden charges. Good breakfast and late checkout. Car park is not cheap (but it is London) but the charges are quoted clearly and up-front so you know when you book. Would definitely use this hotel again. September 20, 2013
Rated 5.0 out of 5.0 by Great Location: Great Hotel My nephew (16) and I were in London to see Roger Waters at Wembley and found the Hotel to have been ideally situated to get to and from Wembley with minimum problems. It was also close enough to central London to enable a trip to see my daughter to me included in our itinerary easily. The Hotel is clean and the staff friendly and attentive. Our room was very good, although I was glad it was at the rear of the Hotel as I imagine that road noise at the front could be an issue. All in all highly recommended. September 19, 2013
Rated 4.0 out of 5.0 by Comfortable hotel Purpose of our trip was to go to wembley stadium. Good location near to the tube and only one stop away from the stadium. Hotel family friendly, clean and comfortable and would have no hesitation to stop there again. September 12, 2013
Rated 5.0 out of 5.0 by Over all very happy and relax Cleanliness room and all the things are nice and tidy. I like the lighting and the TV has the time shows even I switch off the TV. Staff and service are professional manner. September 9, 2013
Rated 5.0 out of 5.0 by Enjoyable stay Holiday Inn Express is a very enjoyable, comfortable place to stay. The staff are very obliging and kind. I stayed in a family room and it was lovely and compact. Enough room for what we needed. We will stay in a Holiday Inn Express again. September 7, 2013
Rated 4.0 out of 5.0 by Very good service and location Hotel is in very good location, in zone two, only 3 stops from Baker street, very easy to get to the center of the city and all historical sites. Nice room and bathroom, clean and modern. Breakfast good but average variety and everyday same. Very friendly and helpful staff. Free newspapers for members. High noise level from the street. September 6, 2013
Rated 5.0 out of 5.0 by Great service! Booked this hotel for one night for myself and my daughter, we booked a twin room which was clean and comfortable, staff were very friendly and very helpful, would definitely stay here again, September 4, 2013
Rated 4.0 out of 5.0 by Good location and service. good value for money, clean, friendly. Ideal for short stay. September 3, 2013
Rated 2.0 out of 5.0 by chaotic breakfast The breakfast was like in a nightmare: no plates, no spoons, no trays, no cups, no bread( just toasts) no one to clean the tables, the whole dinning room looked like a big mass .The staff could not control the situation if you dared to ask them for some thing you were answered in a very rude way. It is the 3ed time for me in this hotel and the breakfast really ruined our stay The room was cleaned one day at about 5 o'clock in the afternoon. We had some rest and were harried by the staff to live quiqly the room so that they can clean it. The room and breakfast staff staff was highly un professional and un efficient I really hope this situation is going to change soon so that we can come back to this hotel and be pleased as we were in the past September 2, 2013
Rated 4.0 out of 5.0 by Very good experience I think this was a nice choice. The staff very friendly and willing to give us information to help us hang around. The Hotel is near the underground. The breakfast was good. I would certainly recommend this hotel September 2, 2013
Rated 4.0 out of 5.0 by Great location Great location, very close to many bars and eating places. Stayed there as it was in walking distance to the Royal free hospital. Only bad point to our stay was the pillows, they are very hard and woke up with a stiff neck September 1, 2013
Rated 4.0 out of 5.0 by Good location and clean. Hotel was 1 minute from Finchly Road tube station so only 10 mins from centre of London. Hotel was fairly new, it was very clean, the room was comfortable and the staff were friendly, so ideal for a base to discover London. The only downside was the breakfast area, which was quite small and was very crowded one morning. Saying that, I would definately stop there again. August 31, 2013
Rated 5.0 out of 5.0 by convenient location & good value Near Finchley road tube station. Hotel really clean & well presented. Reception staff pleasant & helpful. The only stress was breakfast. Although food overall was good, the breakfast area is too small. There are too many people trying to self serve in a very confined space. This also seemed to cause stress to the catering staff with a lady screaming for customers to basically move out of the way as she was trying to push her way through the people trying to get their breakfast. Unfortunately because the space is so tight there is nowhere to move to! This is the only downside! August 30, 2013
Rated 5.0 out of 5.0 by great location and lovely staff This hotel is really well located and we have stayed there a few times. We had a great stay here and a walk down the road towards the Swiss Cottage area brings you to lots of little restaurants. The only complaint I have is the lack of cutlerey and crockery available at breakfast. The staff did there best to keep up with restocking it but the hotel should have had more available without having to wait for it to be washed. The staff were all very friendly and were rushed off their feet especially at breakfast time. The reception staff couldn't do enough to make sure everything was ok and always made sure they said hello. Will return again but hope they make improvements at breakfast. August 29, 2013
Rated 5.0 out of 5.0 by Lovely stay I stayed in this hotel for one night on Sunday 25 August. I was pleasantly delighted with the spotlessly clean room that I had and with the pleasant service from the reception staff and also I noted that the night time reception staff were equally as professional as the daytime and indeed the night time reception man was very helpful and friendly. The room was very quiet, spotlessly clean and well equipped with all that one needs including high speed internet, a fantastic bed and a wonderful bathroom with a terrific shower I will definitely be staying at this hotel in the future and I have no reservations in recommending this hotel to everyone including all of my friends. August 29, 2013
Rated 4.0 out of 5.0 by great location for visiting north london Good location only minutes from the tube and on bus routes in to central london. Free breakfast a real bonus! Nice room but no biscuits with the drinks tray! August 21, 2013
Rated 4.0 out of 5.0 by Finchley Road Good service from harrassed. outnumbered staff. Florame a star. August 21, 2013
Rated 5.0 out of 5.0 by great place to stay excellent staff, comfy beds, exceptionally clean, roomy, great food, would highly recommend. August 20, 2013
Rated 5.0 out of 5.0 by Friendly staff and very comfortable This was a very nice, clean hotel and was very comfortable. The staff were very friendly and the location was very good. We will certainly stay there again. August 19, 2013
Rated 4.0 out of 5.0 by Generally good Generally good service, one lady is very good rest fairly average, had an issue with lack of iron availability, the supervisor was very quick to provide a solution and seemed empathetic to the situation August 17, 2013
Rated 5.0 out of 5.0 by Comfortable clean hotel Excellent ,clean hotel with friendly staff. Room at back of hotel pleasantly furnished and quiet. Good quality breakfast with sufficient choice, but not much room in the self service area where the food is. Hotel is well located, just a short walk from Finchley Road undergound station. A pleasant visit and would stay again. August 17, 2013
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