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Rated 4.2 out of 5 by 235 reviewers.
Rated 5.0 out of 5.0 by Friendly staff I stayed with my two sons in a family room, it was very good value. The hotel was very clean and comfortable and the staff were friendly and helpful. The team at breakfast were particularly friendly. We had no car and the hotel was a good 15 minutes walk from the tube station which was a slight downside but I would still stay there again if I was in the area. July 28, 2014
Rated 5.0 out of 5.0 Nice room and great service This is the second time we've stayed here, and really enjoyed our visit both times. The hotel was clean and quiet. The staff were friendly and helpful at all times. This hotel is a great location for going into Central London - a short bus ride to the tube station and you're there. I'm sure we'll return and use this hotel again. July 28, 2014
Rated 5.0 out of 5.0 by Great experience Excellent in every way.Value for money.Breakfast might need a little improvement. July 25, 2014
Rated 1.0 out of 5.0 by Nightmare Night . This was the second time I have stayed in a month and although I had a minor problem with the sound on the TV on the first visit the overall stay was good so I made another reservation this time for three nights with my wife. We booked in and went to our room and we found that the problem I had reported three weeks before with the sound on the TV was still apparent it was impossible to use BBC 2 as the sound was so distorted . They agreed to move us to a different room the following morning. We moved rooms and found that the problem was just the same with the TV in every room and the maintenance man told me they had a problem with the system and could not resolve it. On the Saturday afternoon we had a lot of problems with noise as a group of teenagers were on our floor running up and down banging and kicking doors which we thought may pose a problem later that evening so reported it to reception and they agreed to speak to them. We returned later that night went to bed and then and the noise started outside in the corridor and this went on and on. We spoke to reception and they sent staff up but the noise continued until 2.00 AM . We spoke to the reception when we checked out and they were most apologetic told us it was a group visit and they would cancel all future booking with them. As I have said the staff were polite and tried to control the situation but this is not what you expect at a Holiday Inn. July 25, 2014
Rated 4.0 out of 5.0 by Nice room The room was good but I had a problem with the TV on BBC2 the sound was terrible and had an echo which made it impossible to hear. Spoke to the reception and they promised to get it looked at the next morning as I was only staying one night I took the matter no further. Staff are very polite and eager to please. July 25, 2014
Rated 4.0 out of 5.0 by very comfortable bed and cleasniness Have stayed at this hotel several times, as it is most convenient for my leisure break Within easy reach of underground and bus use Free parking is a great help especially in LOndon July 22, 2014
Rated 4.0 out of 5.0 by Comfortable room with kosher breakfast included The location for us was good as we needed to be in Golders Green and also convenient for public transport. We require kosher food so the kosher breakfast option was most welcome. Could have used a bit of variety, but it filled our needs. Staff were helpful. The only downside was not enough storage space for clothes--we had come on from a long vacation and were there for a wedding so didn't want to leave them in a suitcase. It would also be helpful to have a second chair in the room. July 21, 2014
Rated 2.0 out of 5.0 by Good location, acceptable price/quality ratio, monotonous breakfast Good location, acceptable price/quality ratio, monotonous breakfast July 21, 2014
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