Rated 4.2 out of 5 by 224
Rated 1.0 out of 5.0 by JadenR Hugely over-priced for the accommodation provided.
The air conditioning in the room did not work. The bed was small and uncomfortable and the selection available for breakfast was extremely limited and uninspired. This would have been forgivable had the cost of the room been pitched at a fair level.
November 6, 2013
Rated 2.0 out of 5.0 by MC1969 Comfortable bed but Wifi didnt work!
Main reason for choosing Holiday Inn express for this stay was that I was with my family (including my 9 year old daughter). I am an IHG Gold Elite member and was looking to utilise the free wifi. The wifi was not working at all (much to the frustration of my daughter who after a long day in london sight seeing was looking forward to relaxing with her I Pad). When I mentioned this to the reception staff all they said was "Its OK down here - Theres a woman on the internet over there". This didnt help me in my bedroom!
Please do not advertise free wifi if the signal does not reach all the rooms
November 4, 2013
Rated 3.0 out of 5.0 by Lettie Average stay
After several previous stays at this hotel I was disappointed. Room smelt musty, curtains were so dirty.
Room felt it needed a good spring clean and renovation.
Dining room clean and staff there friendly and helpful.
Desk staff helpful but a bit slow.
November 3, 2013
Rated 5.0 out of 5.0 by ChippenhamChris Recommended
Excellent value for money: a really clean and functional hotel with very friendly and helpful staff. Great breakfast choice for the price.
November 2, 2013
Rated 5.0 out of 5.0 by jacquie39 excellent hotel
Excellent hotel with everything u need and such friendly service especially hedi who me and my girls met on the first night. Rooms were spotless and fresh sheet, towels and coffee put in rooms daily. Made feel very welcome all the time and of course my girls enjoyed the free wifi and breakfast. Would definately stay there again and would recommend this 5star service......jackie sophie and nicole from northern ireland xx
October 30, 2013
Rated 5.0 out of 5.0 by Lyn59 Quick Stop
The hotel met all our needs and expectations. Our room was on the side road of the hotel and we had a relaxing quiet stay for one night.
The bathroom was well equipped with soap and shower gel, it was spacious with a good quality shower. The only problem was the extractor fan wasn't working, but this wasn't a big issue.
The bed and the room were to a very high standard of cleanliness and we had several pillows to choose from.
The staff were very welcoming and friendly and offered advice on our visit to Camden which was very useful.
Our breakfast was excellent and it offered a variety of choices to set you up for the morning.
The hotel is ideally placed and a bus stop is right outside your hotel with good links to the tube.
We had an evening meal at zizzis a short walk away as the hotel doesn't provide evening meals.
I would definitely recommend this hotel and I'm sure we will return.
October 29, 2013
Rated 5.0 out of 5.0 by Ulky Great Stopover
Stayed here for one night. Staff were courteous and attentive. Great value all round. Good breakfast choice. Kids enjoyed it very much. Good proximity for the tube. Great service from all the staff. Would defo stop here again.
October 28, 2013
Rated 5.0 out of 5.0 by Roselana19 Great rooms
We stayed in adjoining room and my seven year old grandchild thought this was great. Both rooms were large, clean and comfortable. We were very surprised at the great choice of breakfast which we thoroughly enjoyed each morning.
Very easy access from end M1 from north. Handy for travelling into London.
Definitely a hotel to return to. The staff were friendly and helpful.
October 25, 2013
Rated 5.0 out of 5.0 by JHK2013 Excellent service, courteous staff
Impressive service, great breakfast and a world class courteous staff team. Would stay again any time!
October 23, 2013
Rated 4.0 out of 5.0 by Evie Good location, reasonable price.
Good location for Alexandra Palace. Parking can be a real problem, especially if you have a big car.
Reasonable value for money OK for a short business stay.
October 22, 2013
Rated 5.0 out of 5.0 by lklj Very friendly,helpful staff.
Well situated for travelling to centre of London. Walking distance from Tube station or short bus journey to font of hotel. Distance was suitable for children.
October 21, 2013
Rated 5.0 out of 5.0 by MonseyGal Wonderful Stay at the Holiday Inn Express Golders Green
My husband & I stayed 4 nights at the Holiday Inn Express Golders Green. The room was large and clean and had all the amenities we needed. There is now free WiFi in the entire hotel and it worked great. We are orthodox Jews and the hotel staff catered to our needs. We enjoyed a very nice kosher breakfast. We were given a Shabbat key and a Shabbat lamp on Friday. Although rooms don't have refrigerators, there was one available for guests in the breakfast kitchen. The hotel is within easy walking distance to the Kinloss synagogue and other synagogues, kosher groceries, bakeries and restaurants. The bus stop to the Tube is in front of the hotel. I'd like to especially thank Heidi & Nishan for being so helpful and accommodating throughout our stay.
October 20, 2013
Rated 5.0 out of 5.0 by Gerry5 Excellent Hotel
A first class experience on our recent visit to this Hotel.
We were met at reception by friendly, helpful, and efficient staff.
Our room was spotless in every respect.
The choice for the self service breakfast was excellent and again the dining area was spotlessly clean and tidy.
Well done to all the staff.
Would definitely stay here again.
October 18, 2013
Rated 5.0 out of 5.0 by Needlework Great service and good nights sleep.
This was a fantastic night stay. A budget price that did not show on the comfort and fantastic customer service. Really can not fault it. Thank you
October 13, 2013
Rated 5.0 out of 5.0 by Tommy2222 Great for a HI's Express!!!
We needed a place to stay for the NFL UK game at Wembley Stadium. This location has a Bus Stop right outside of the lobby to connect to multiple Tube Stations. Also, it is semi-close to East Finchley Tube Station with a car park (5 pounds to park all day until 3 AM) for traveling to the inner city. The breakfast was good as well, something for everyone, hot and cold. The staff granted us with a hassle free early check-in which we needed to get to our event early. There is a nice lounge in the lobby and the dining area is nice as well, not cheaply done. Also, we were traveling with our 18 month old baby and the staff put a portable crib in the room that was of good quality and not cheap, plus free of charge. Parking is FREE and some of it is covered parking as well. Overall, if you need a place to stay and are spending most of the time outside of the hotel, then this is perfect. If you want to stay in the hotel and relax for the majority of the time then I recommend upgrading to Holiday Inn's more expensive accommodations. Overall, this HI Express was exactly what we needed for the NFL Game and 2 additional days of London sightseeing!
October 5, 2013
Rated 5.0 out of 5.0 by dorism1 excellent
We only stayed one night but had a great experience. Room spotless and bed comfortable. Breakfast was a great selection and plenty of it even though it was busy when we wanted to eat. Reception staff were kind, smiley and very helpful. For a weekend stay this was a good choice.
October 3, 2013
Rated 4.0 out of 5.0 by Ooss Good quality all over
I usually stay in this hotel. I was pleased with the free WiFi however I had to work near the room door to get the internet. The pillows felt booth hard. I think the softer one should be thinner as well. The restaurant chairs has been renewed as the previous one were very wobbly.
October 1, 2013
Rated 5.0 out of 5.0 by KarlS Excellent
Great location for my business the following day. Staff on reception were first class. Room slightly larger than your normal Holiday Inn Express. Usually breakfast which was good standard.
Wonderful place to stay!
September 30, 2013
Rated 4.0 out of 5.0 by Albe3t Helpful staff
Arrived at noon and the staff allowed us to check in early as we had an urgent appointment in central London. This was very helpful!
The car park is very odd and restricted but there are spaces underneath which appear to be out of use or leased out.
September 29, 2013
Rated 1.0 out of 5.0 by Undisputed Bad customer service
Bad customer service rooms not up to standard was told it is my responsibility to report non working functions in room what happen to the maintenance man..!!
September 26, 2013
Rated 4.0 out of 5.0 by CosmicFusion Great Location for Transit
Good Place and comfortable beds.
Pleasant Staff around , Will stay again.
September 26, 2013
Rated 4.0 out of 5.0 by robtw Nice room but noisy lift shaft!
A comfortable room with a good bed. Only let down by a rather noisy lift shaft adjacent to the room. I was woken up by clanking machinery a couple of times during the night.
Staff very friendly and helpful. A good breakfast.
September 25, 2013
Rated 1.0 out of 5.0 by ua76 Tiny Rooms & Poor Breakfast
Stayed for 3 nights, will never stay again, very tiny rooms and poor breakfast.
September 25, 2013
Rated 2.0 out of 5.0 by Carlo5 Personal security-conscious but not customers
I spent 3 nights the weekend of the Summer Bank holiday with my family. In the last week I had stayed in 5 other hotels Holiday Inn in UK, no one had requested a further verification of my identity. Well for everyone's safety! The first night I asked for a pint of draft beer. They did not! Only in the bottle, but demanded the payment in cash and not charge the account of the room! At this hour? I had to go back in the room to wake up all at once to pay a beer? Never heard in many years that I frequent hotel for just one night! Service very rude.
September 22, 2013
Rated 4.0 out of 5.0 by Colin18 Free Wi-Fi usage
I am very glad the hotel has belatedly introduced free Wi-Fi for its guests. I don't understand, however, why the Wi-Fi has to be on a secure link. Secondly, more importantly, I don't understand why the secure link is changed on a daily basis. Most guests will only stay one night, but if a guest is staying three nights, as I did, it is seriously inconvenient to obtain the new code on three separate occasions
In every other respect the hotel accommodation was entirely satisfactory and the staff were extremely helpful
September 20, 2013
Rated 5.0 out of 5.0 by GoldersGreen2 Very friendly and helpful staff
Initial rom stank of smoke but we were immediately given a different room.
The reception staff were very helpful, both with moving rooms and with booking taxis later in the evening.
Room was perfectly adequate for one night. Good shower and comfortable bed. Surprisingly quiet for the location, although we kept the windows firmly shut.
September 19, 2013
Rated 4.0 out of 5.0 by joey212 Great stay!
When we first arrived I was happy and got a good first impression. The staff were polite and kind! When we got to our room it was fine although the TV was small and my child's bed was a sofa bed that wasn't comfy for her and she couldn't sleep well. The breakfast was lovely and had lots of things to choose from - however, I was shocked when I heard they didn't do dinner!! Over all, it was a great stay and I'd recommend it if you were going away over the weekend! ;)
September 11, 2013
Rated 4.0 out of 5.0 by Hayabusaman Tale of two halves
We stayed Friday and Saturday nights. Less people first night, so could park easily, next morning breakfast almost empty and absolutely no complaints for the money.
Saturday was fully booked, no car parking, breakfast crowded and staff under pressure, and around £50 more for the experience!
Still rated very well. Would use again.
September 11, 2013
Rated 1.0 out of 5.0 by Paris93 Do Not recommend
Stayed here for a night was absolutly horrible gave us the wrong room (disabled room)! The breakfast was just horrible i mean compared to another holiday inn i stayed in this has got to be the worse hotel ive ever stayed in service was so bad! Do not recommend!
September 8, 2013
Rated 5.0 out of 5.0 by debbie07 our stay
The hotel was so clean and friendly, the room was spacious and I certainly look forward to staying again, excellent value for money
September 8, 2013