Rated 4.2 out of 5 by 404
Rated 3.0 out of 5.0 by uniquesurname Fit for purpose
The hotel is very conveniently situated for our purposes and, apart from the problems encountered at check-in, fitted the bill as far as we were concerned.
Check-out was painless and we were able to store our luggage in a secure room and retrieve it without any problems.
May 19, 2015
Rated 5.0 out of 5.0 by lady 123 bathroom -heavy inside door is a problem
I have also stayed in the Holiday Inn Express in Peterborough and had the same problem.
The toilet door swings abruptly closed and I catch my hand in the door .I bruised my fingers this stay and twice in Peterborough.!!
I tried to book my stay over the phone ,using the IHG number,and found that this service does not really run any more.
I would like to book using this phone service -please make it available .
May 17, 2015
Rated 5.0 out of 5.0 by Hari Vardy Good facilities, location and service
Have stayed before and is always excellent. The Restaurant facility for the evening is a new addition since my last stay but is only available Mon to Fri as I understood. Perhaps including Saturday would be good?
London is a rapidly changing city - the transport 'system' had changed since my last visit, but this was not clear. Perhaps a sign/leaflet at Reception advising guests of the system currently operating would be useful. eg all buses, including the 82 bus just outside to take one to the Underground - do not take cash, only Oyster Card or touch n go debit card - ONE TOUCH PER PERSON ONLY. This caught us out. Also details of nearest Underground and overground routes might help visitors new to London and help make their stay more trouble-free.
May 14, 2015