Rated 4.2 out of 5 by 356
Rated 5.0 out of 5.0 Friendliest staff in London
Staff make this hotel very pleasant. Hotel always clean, easy to get into London and far better value than hotels in the city. One bus from outside the hotel to Oxford Street - takes about 45 minutes.
Niggles would be that you are given 6 drinks (2 coffee, 2 decaf coffee and 2 tea bags) and 2 UHT milk pots. Yes you can ask for more, but trailing up and down stairs is not my idea of fun. This is penny pinching in the wrong area.
The other niggles are that for the past year, BBC 2 does not work on any TV. There are pictures, but the sound distorts too badly to hear.
Finally, the management of the hotel choose to allow non-residents to park their expensive cars in the hotel car park - which they do and often take up two spaces to avoid damage to their cars. This would be ok if the car park were big enough, but if you arrive after 7pm expect to have to park your car on the busy road outside the hotel, where you have to move it before 8am the next day, hopefully undamaged
March 3, 2015
Rated 5.0 out of 5.0 by footprintsonly wonderful staff esp beverly
staff was very pleasant, even though the hotel is on a main road, it was not noisy
March 2, 2015
Rated 5.0 out of 5.0 by JanBri Great place to stay!
This hotel is an ideal base for north London. Its close proximity to Hampstead Heath was just right for our needs. Plus there's plenty of off-street parking! This was our third visit and is our first choice every time.
February 27, 2015