Rated 4.0 out of 5 by 110
Rated 4.0 out of 5.0 by ytong Hotel in Stadtnähe
Das Holiday Inn Express in Newbury Park ist vielleicht nicht das zentral gelegenste Hotel, bietet aber eine sehr gute Anbindung zur London Underground. Die Station "Newbury Park" ist innerhalb von 5 Minuten zu Fuß erreichbar.
Die Zimmer sind sehr schön ausgestattet und wirken modern. Die vorhandene Klimaanlage hat uns geholfen den wohl wärmsten Sommer in London seit über 10 Jahren mit bis zu 36 Grad gut zu überstehen.
Das Frühstück ist nicht sonderlich abwechslungsreich, bietet jedoch den Standard welchen man sich erhofft. Das Personal ist leider nur bedingt freundlich. Beim Einchecken wurden wir durch eine Auszubildene sehr freundlich begrüßt.
Beim Auschecken hingegen erhielten wir nur ein kurzes "thats ok". Kein "haben Sie noch ein schönen Tag", kein "guten Flug". Sogar das Abgeben der Schlüsselkarten hatte die junge Dame vergessen, wenn wir Sie nicht dran erinnert hätten.
August 11, 2013
Rated 3.0 out of 5.0 by Jav1234 Good staff but no breakfast choice
- Good staff
- no breakfast choice
- Expensive room
- Far from city
- No drinking water was provided
- Wifi password keeps getting changed each day or more than once a day
- basic stuff like a toothbrush or a soap was not provided
August 3, 2013
Rated 4.0 out of 5.0 by pye1 Great location and good value
Overall we really enjoyed our stay. Tube station is only just down the road so ideal travelling into London. Room was clean and comfortable.
Staff were friendly and efficient.
Meals from the restaurant were of a good standard and reasonably priced.
Just a few gripes the internet access was limited and expensive if you use the hotel service.
The cooked breakfast was a bit sparse, only sausage, beans and scrambled egg were available.
Key cards can be a bit frustrating sometimes they can take 4 or 5 attempts to work!
Would definitely use the hotel again though for any future trips to London.
July 24, 2013
Rated 1.0 out of 5.0 by tony1104 3 ROOMS!!
I booked and pai for 1 X dbl and 2 X Family rooms for a family get together. thr family rooms were not prepared and we were told " Family rooms are only made up for Families , if requsted" my family waited over an hour to be told rooms were ready (4.25pm).
I asked for a coffe! The chap first brought me HOT CHOCOLATE! Then on retrying , brought me a Latte' it took 4 attempts and another staff member to get me a COFFEE! The breakfast was foul. Would not recommend "Express" to any one.
July 23, 2013
Rated 4.0 out of 5.0 by DWandRW Good room with AC!
We arrived during a heat wave and to our surprise we had AC in our room! It was a bit far from central London, but is very close to the underground which made the hotel doable. Would definitely recommend this as a place to stay while visiting London. Breakfasts were plentiful. Being an IHG Rewards club member we received a few perks during our stay.
July 22, 2013
Rated 5.0 out of 5.0 by James1000 Excellent Service and Amenities
We all enjoyed our stay and I would like to say it is the best Holiday Inn thus far
Staffs were very polite and helpful
Location was wonderful
Restaurant was fully resourced with the appropriate number to cope with demand
The hotel was a great joy and delight and I will recommend it to anyone
July 5, 2013
Rated 4.0 out of 5.0 by Tony321 Good Atmosphere
It was a great atmosphere to relax and lounge after the conference, with ample WiFi in the lobby.
June 27, 2013
Rated 5.0 out of 5.0 by Towie Excellent stay, excellent service.
We were staying as a family group, meeting more family, which turned into a thoroughly relaxing and enjoyable stay.
We all had steak for dinner and the meal was fantastic, visually enticing and very memorable. Great stuff.
The staff were all very helpful and efficient, particularly Eduardo duty manager (hope that's spelt correctly!)
Good cooked breakfast, lovely clean, fresh and modern rooms. Easy cheap parking.
We would all recommend this hotel, without question.
June 22, 2013
Rated 4.0 out of 5.0 by Baz4009 Another day at the office
After a hard days work and you are away from home, it is nice to think about going to a hotel that greet you as an old friend. This is what you receive when you land at this hotel. All the staff are friendly helpful and remember you by name. Only one down side I hate been call Mr .......... as this is my dad, please call me by my first name.
June 18, 2013
Rated 4.0 out of 5.0 by Moef Good start for London
HolidayInn Express Newbury Park is excellent in case you will visit London for a couple of days. Easy to find (near the M25) en close to an Undergroundstation for the Central Line.
You can stay comfortable and breakfast is good enough quality.
We were glad to pick this hotel for our stay in London. If coming back, we'd choose the same hotel.
June 18, 2013
Rated 5.0 out of 5.0 by sostoad Food a little expensive.
Can't fault the hotel staff, cleanliness and facilities.
I thought that the restaurant prices were a little expensive though.
The food however, was of a very high standard and expertly cooked and presented.
I think that there could have been more choice at breakfast concerning the cooked items.
Where was the bacon, tomatoes, black pudding, hash browns, mushrooms etc ?
This is being ultra critical.
To summarize, my overall experience was superb.
June 15, 2013
Rated 4.0 out of 5.0 by Ishi2013 Reception
Lethargic, and not streamlined, feels as they are not interested in you and too laid back.
June 14, 2013
Rated 4.0 out of 5.0 by Polly65 Comfortable spacious room.
The only negative thing I would as about this Hotel is that the dinner menu was not very good. Apart from that everything else suited very well.
May 29, 2013
Rated 5.0 out of 5.0 by WBY163 Confortable and near london
easy access and near tue station and north circular
May 2, 2013
Rated 5.0 out of 5.0 by Kada1493 Excellent service and a great place to relax on your vacation
They have an excellent group of employees care of you carefully to make you feel at home, you provide all relevant information to make your holiday an unforgettable experience, with comfortable rooms furnished with everything you need, internet, TV, in room service, in a quiet and very central to board the train, the bus or simply walk.
My daughter and I felt very comfortable and happy days we stayed at your facility and recommend to other tourists so they can live a great experience by staying at this hotel.
May 1, 2013
Rated 5.0 out of 5.0 by Kevin571 Another excellent stay!
This is our fifth stay here and you can't beat it for value in such close proximity to London.
The rooms are very clean with all facilities required for a short stay. The 'free' breakfast is good enough to set you up for the day.
Less that 5 minutes walk and your at the tube station which gets you into London in about 20 minutes.
Parking for guests is only £! per night!
We love it!
April 28, 2013
Rated 5.0 out of 5.0 by Trainboi Excellent Hotel
Great Location, rooms very clean, staff friendly. Great hotel
April 23, 2013
Rated 5.0 out of 5.0 by MrMartin Newbury great staff
had the pleasure of staying at HI Express newbury last week when in the area on business. Nice modern multi storey property.
From arrival at check in I was warmly greeted through evening meal to check out I found all staff excellant. Modern clean well presented hotel. I will definately stay again when in the area. Price wisw as you would expect for London area a little more pricy than elsewhere in the country but worth that little extra
April 21, 2013
Rated 5.0 out of 5.0 by GrangerM Great overall service
Rooms were clean and comfortable, staff are great, food is good.
Probably why this was my third stay in this hotel.
April 15, 2013
Rated 1.0 out of 5.0 by Phoward0903 A Farse
I stayed there for two nights on business, never again.
- We booked on the business rate which included free internet - don't be fooled the hotel hasn't moved on and doesn't cater for users that wish to use Wi-Fi (unless you are happt to do all your work in the bar# - The free internet is only if you wish to sit at a desk and use the cable provided in the room.
- The fist night we decided to eat at the hotel, I ordered
- Tikka Kebabs for starters
- Chicken Breast with Roast Potatoes, Veg and Gravy for main
- Hot Chocolate Fudge Cake with Ice Cream for dessert
Our main course arrived first with an apology and a request to have our starters second!
Our main course had the Roast Potatoes missing and they had been replaced with roast parsnips (That were still frozen in the middle# and the chicken was that overcooked it was uneatable
The Hot Chocolate Fudge Cake was still frozen and the Ice Cream was actually just Frozen Cream that had been dropped onto the plate and still had a philm of Ice all over it
When we brought these problems up with the staff we were advised that the Chef was new and was in training..........What kind of Chef, new or not, does not know the difference between a Potato and a Parsnip? - One is round and one is pointy for a start!!!!!!
We talked to the manager, all he would do is refund the £2.50 pepsi that I had ordered and couldn't understand why I don't drink alcohol when I was offered a free alcoholic beverage. By that point I was too tired to argue, I'd been travelling for 7 hours and just wanted my bed.
The next morning at breakfast I wouldn't touch the hot selection #Would you??) but there was even an issue with the cereal, it wasn't Kelloggs as stated on the labels but a cheap imitation, the cutlery was that hot that it made the milk warm and taste horrid and to top it off the lifts did not work and we had to use the service elevator.
The next evening I thought I'd settle down to watch a movie that I'd pre paid for only to find that there was now a fault with that system, after calling reception it took them over an hour to sort the issue out which then meant I could only watch half of it so another complete waste of money.
It was just one thing after another at this hotel, I've stayed in so many holiday inns and I'm now used to excelllent service, it's a shame that the standard of this hotel has tarnished my opinion meaning my next stay at a holiday inn will have to do a lot to change my opinion round again!
February 25, 2013
Rated 5.0 out of 5.0 by Celebration Real nice hotel
Very friendly staff and excellent location. Only 5 mins by foot to the tube station, within 25 minutes in the center of London. Excellent breakfast with loads of varieties. We had a room on the 7th floor with a nice view over London City! The only real deal breaker is that wireless internet connection is only available in the lounge and is paid! It's a real shame that in 2013, we still have to pay for internet in a hotel. For all the rest, perfect hotel.
February 24, 2013
Rated 5.0 out of 5.0 by Elke64 Kindness of staff and very good service
We stayed the first time in London and were overwhelmed. The kindness und helpfulness of everyone was gorgeous. The hotel is very comfortable for the little money we've paid. It was an unforgettable stay for us (my husband, my friend and her husband)
February 21, 2013
Rated 3.0 out of 5.0 by zara Late checking out
As a priorty clubs members always hard to get late chechout until 2pm. I would like this to be improve and allow priorty clubs memebers to checking out at 2pm. this is the only problem i have been facing staying in holiday in.
February 15, 2013
Rated 1.0 out of 5.0 by letdowncustomer Holiday Inn Express - Newbury Park
After checking out I discovered a cashiering mistake to my total bill. At the end of my stay a deposit amount was debited from my account and no explanation was given at the time or after as to why. I am still waiting and will submit a formal complaint if this is not addressed. I am aware of no reason for this and was told at the start of my stay this should be refunded to me.
This ruined the overall experience which is a shame as the staff were always so accommodating and pleasant. As a result I will not bee recommending a stay here.
February 10, 2013
Rated 5.0 out of 5.0 by Barkeeper A positive all round stay.
From the spacious low priced car park, friendly reception team and excellent included breakfast this was a very good nights stay. The room was also very comfortable with good heating controls. It was a very cold day/night.
February 7, 2013
Rated 5.0 out of 5.0 by Shah64 weekend in london
Lovely Hotel, very neat and clean. We were visiting family in Barking so this was very convenient for us. M25 also close. Car parking was excellent and cheap. Overall were very happy with Holiday Inn Express. Thank you.
January 25, 2013
Rated 4.0 out of 5.0 by BedoInn Cheap and still close
We chose this hotel because it was within the London Tubes system and a lot cheaper than staying in downtown. it is maybe a 5 min walk to the Central Line Newbury Park tube and takes you straight into London. The staff is friendly and the breakfast is English traditional, although as Americans it was a lot better than some of the other European Holdiay Inns we have been to. It snowed the whole time we were there, however, the hotel was always fully staffed and delighted to assist. Rooms were a little small, but if you are traveling for tourism, the are the perfect amount of space. The showers are stand up and a little small but efficient.
January 24, 2013
Rated 5.0 out of 5.0 by Flugelguy This hotel is outstanding
When arriving at the Holiday Inn Express one expects the check-in process to be efficient, but I was pleasantly surprised by the friendliness of the greeting and the excellent service I received. I would like to commend Samah on the outstanding customer service skills she displayed. The room I had was clean and modern. Overall I had an excellent experience at this hotel and would recommend it to anyone travelling for business or pleasure.
January 21, 2013
Rated 5.0 out of 5.0 by SPad Our stay 11 - 14 Jan 2013
We had a short weekend booked at Holiday Inn Express Newbury Park and had a wonderful experience at this place. We had 2 rooms booked and they were both clean and tidy.
This is the first hotel I have stayed in, where I did not find a strand of hair in the bathroom or dark mould on the shower curtains or walls.
The rooms were basic but all that was needed for a short stay, was available.
The breakfast was tidy; could have appreciated a few choices for vegetarians; who had nothing apart from baked beans , but nothing major to complain about.
We paid for movies for 24 hrs on a discounted price which we enjoyd but could have had some more options in the movie selection.
The stafff were mostly friendly and helpful.
All in all, apart from a few issues, it is definitely a place I would be happy to go back to.
January 20, 2013
Rated 4.0 out of 5.0 by JRC54 Xmas at Newbury Park
I have stayed at this HIE many times to visit family nearby. The location is perfect. Due to travel delays I arrived very late but there was no problem in parking or check-in. The restaurant for evening meal was closed on 25th and 26th December but facilities were made available to re-heat food purchased from outside the hotel if needed. The check-out staff remembered me from a previous stay which pleased me. This also suggests that HIE keep their staff. The hotel was clean, safe and a fair price for Xmas so I could not ask for more.
January 7, 2013