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Rated 4.2 out of 5 by 363 reviewers.
Rated 5.0 out of 5.0 by Enjoyed our stay We stayed at the hotel for 1 night as we were going to the O2 our stay was enjoyable our room was very clean with a choice of pillow soft or firm the bathroom was also clean with piping hot water the room was very quiet considering the road outside was very busy, There was a good choice at breakfast including drinks. After the O2 venue we went back to the hotel bar and had an enjoyable couple of G July 2, 2014
Rated 4.0 out of 5.0 by very handy for the o2 We stayed here as we were going to a concert at the o2 - only about 10 minutes walk so didn't need to think about tubes etc. Hotel was fine, room clean if slightly tired in terms of carpets and curtains. Breakfast was good considering it was included in the price, not a massive array of choice but certainly enough. Staff very helpful :) Would be nice to see a smokers area away from the main entrance as the smell comes into the main hall and up the stairs! July 2, 2014
Rated 3.0 out of 5.0 by Adequate for 1 night stay for location near O2, go somewhere else for breakfast Room was ready on arrival, check in quick and simple, pleasant receptionist. Reception area on the first floor, nice modern, relaxing atmosphere. Two lifts serve the hotel so there is a wait for these at times. Room was on the small side but clean and adequate. There was no fridge in the room and no mirror above the desk so getting ready for a night out meant standing up using the wall mirror. There was a small sofa next to the bed making the room comfortable when watching TV. Hotel a very easy 10 minute walk from the O2 which was the reason for our visit. Slept well, bed a standard double size was comfortable. Not a great selection at breakfast (no bacon, tomatoes, mushrooms, fried eggs). I would stay here again purely because it served a purpose for visiting the O2, but I would walk back to the O2 in the morning for breakfast in one of the restaurants there instead of eating at the hotel. When the new hotel next to the O2 opens this one will have to up it's game to compete. I would recommend it for location however and the reduced parking for guests was welcome (but would have been even better if it had been free to paying guests). July 1, 2014
Rated 4.0 out of 5.0 by overall good value and would stay again convenient location and comfortable hotel with plenty of cheap parking. Breakfast a bit basic, but free. Rooms very nice but you should go for turning the air con off to avoid noise and cold droughts. I would go again and can recommend this hotel. June 30, 2014
Rated 4.0 out of 5.0 by Clean, friendly hotel Great distance from the O2 - only 10 mins walk - staff friendly and helpful - only downside was the constant traffic noise all night!! got to be expected in Central London I guess!! June 30, 2014
Rated 5.0 out of 5.0 Fabulous Reception Staff Stayed at the hotel for 1 night to attend the O2. The reception staff were marvellous - Eamon was just so attentive and courteous. The distance to the venue was a little further that I had imagined so got a taxi was only £5 so well worth it. Would certainly return if I was to be visiting the O2 again. June 30, 2014
Rated 5.0 out of 5.0 by Good Value for Money Good location with plenty of parking at a reasonable rate of £7 per 24 hours. Room was clean and fresh with TV and free wi-fi available. Easy access to tube, O2 and ExCel and choice of restaurants within a few minutes walk, or the O2 is a short taxi journey away. Top tip - book your taxi through the hotel as it's much cheaper and they will give you the card of the taxi firm to call for your return journey. We used them to/from the ExCel and O2 and they were very reliable. June 30, 2014
Rated 3.0 out of 5.0 by Comfortable but overpriced An excellent hotel for the O2 Arena and a 15 minute walk to the water taxi on the Thames. Excellent breakfast and all staff very good. Decent nights sleep even though the hotel is next to a busy road and junctions. However........very much overpriced for the location. This would be the only reason why alternative accommodation would be looked into on future visits. June 29, 2014
Rated 4.0 out of 5.0 by good value for the location Stayed when we went to the O2 to see the Eagles and it was good value and a good location as it is easy walking distance to the venue, this saved us rushing out of the concert and having a relaxed walk back. Staff were very friendly and helpful. June 26, 2014
Rated 5.0 out of 5.0 by LOVELY STAFF, CLEAN & COMFORTABLE WE REALLY ENJOYED OUR STAY, IT IS SITUATED NICE & NEAR TO THE O2. THE STAFF WERE VERY HELPFUL & CHEERFUL. LOVELY BEDROOM & BATHROOM, GOOD CHOICE OF BREAKFAST! June 25, 2014
Rated 5.0 out of 5.0 by Great O2 stay Stayed one night here as going to Eagles concert at O2. Wasn't expecting such a high quality hotel. Nice room and good atmosphere. Friendly helpful staff. More than adequate breakfast (although some bacon would have been nice!) Would definitely stay here again when going to O2 as just down the road. June 24, 2014
Rated 4.0 out of 5.0 by Great location - ideal for the O2 Stayed here for 1 night following the Eagles concert at the O2. Room comfortable and breakfast good - taxi to the O2 was only five pounds but you could also have walked as it only takes 2 minutes in a taxi. June 23, 2014
Rated 5.0 out of 5.0 by O2 down the road This hotel is 10 mins walk from the O2 dome, so travelling isn't that difficult or a night time stroll near the riverside can be really nice. Room was clean and tidy with fully A/C turning On when you enter the room. Breakfast in the morning can be a bit hectic so avoid late breakfasts however the food on offer was great with variety of options. Staff were friendly in the Car and reception. Would recommend for anyone. June 23, 2014
Rated 5.0 out of 5.0 by Great location for O2 Great hotel ideally located for visiting the O2. Room comfortable and clean. Staff all very helpful. Good to have onsite parking. June 22, 2014
Rated 5.0 out of 5.0 by Well done Holiday Inn Will be there again in Sept 14 with my Daughter for a concert at the 02 ,will also be at a Holiday Inn Express in Berlin in Jul7 2014 -impressed with the whole set up June 22, 2014
Rated 4.0 out of 5.0 by air conditioning the air conditioning was particularly noisy which did not aid a restful sleep June 22, 2014
Rated 4.0 out of 5.0 by very nice no problems the only fault was the breakfast, even though there was a very good choice of cereals, juice,etc, the cooked breakfast wasnt very nice, there wasnt much choice just 3 items, which i didnt like, but other than that everything else was very nice, the staff were lovely and friendly, room was good, June 20, 2014
Rated 4.0 out of 5.0 by comfort and convenience this hotel is perfect for when you go to the o2 as there is a car park and buses available nearby or a short walking distance always clean with welcoming staff only complaint I have is that the price is higher on the days of an o2 event - I can see why but find this very annoying as you do not get any extra facilities just a full hotel!! June 20, 2014
Rated 4.0 out of 5.0 by Hotel pleasant enough but need a car! Hotel very adequate but it is quite hard to get to without the use of a car and as we were exhibiting at the Excel we used the cable car but this costs and is still a long walk particularly with cases. This is a long way out of Greenwich Village and this was disappointing. Had to get taxi to Excel with suitcases which took time and is quite pricey. Hotel room adequate, very clean. Corridors bit scruffy. Breakfast good but hectic. Staff do not answer phone on reception! Not sure about the reception on first floor as you need key to use lift and bit of a problem with suitcases to get up first lot of stairs. Generally not too bad and reasonable cost for London hotel but bear in mind long way from most things except the 02. June 17, 2014
Rated 3.0 out of 5.0 by OK If you have a car OK hotel, a little expensive for the type of hotel, but that's London. Location isn't great, unless visiting the O2 so unless you have a car I would opt for a hotel located closer to tubes etc. June 17, 2014
Rated 5.0 out of 5.0 by Great hotel Me and a friend went to the O2 to see a concert and it is only a 15 minute maximum walk away from the hotel so perfect if you need a place to stay near that venue, we received great service from the staff all very friendly and welcoming, our room was lovely and the air conditioning was fab! The bed was really comfortable. Breakfast was good too better than most other hotels I've stayed in! I would definitely use this hotel again :-) June 15, 2014
Rated 5.0 out of 5.0 by good location for o2 arena We had an enjoyable stay at HIE. The room was quiet, cool and comfortable. Staff are always friendly and helpful. Value for money is the only issue - expensive for what you get. The reason we stay at this hotel, is that it is the only one within reasonable walking distance to the o2 arena. Will definitely be staying again in the future. June 15, 2014
Rated 5.0 out of 5.0 by Fab!! Overall it was fab, walking distance from the O2 (had been to a concert), friendly staff, comfortable bed...only downside was the aircon being a little noisy. I'm a light sleeper but my sister wasnt bothered by it at all!! Will use again if I go to the O2 again in the future :) June 14, 2014
Rated 5.0 out of 5.0 by Great stay, close to the O2 Arena Staff, room and breakfast great, lovely nights sleep 10-15 minute walk (well lit) to the O2 arena will definitely stay again and would recommend it to anyone. June 13, 2014
Rated 5.0 out of 5.0 by Great location for the O2 Great location for the O2 arena only 10 min walk away friendly staff and great accommodation. Will stay here again next time I am visiting the O2 June 13, 2014
Rated 4.0 out of 5.0 by Good Hotel Hotel and staff are excellent, Be aware that it is a fair walk from the station, the hotel does not have a shuttle bus. Also the rooms have no fridges or safes.Apparently it is normal in the UK for the "Express" not to have does facilities. I would stay again. June 10, 2014
Rated 4.0 out of 5.0 by Great hotel, friendly staff Our 4th visit to this hotel. Staff very professional and helpful. Quick/easy check-in/out. Great hotel for O2 venue. Only downside for me was the hard bed. Had to sleep on top of duvet to try and soften mattress. We did find the bathroom a little smelly, but resolved this by keeping plug in sink! Saying all this, we would not hesitate to stay here again. Thank you June 8, 2014
Rated 4.0 out of 5.0 by Great place to escape to A very welcoming and relaxed hotel, with clean, tidy and modern looks throughout. You have a great selection of choices for breakfast; and lunch June 6, 2014
Rated 4.0 out of 5.0 by Fab front of house staff Fab front of house staff, clean room with several fresh towels, plentiful free breakfast and a perfect location for visiting the O2! Just a 15 minute walk from the tube station and arena :) June 3, 2014
Rated 5.0 out of 5.0 by Food Food in the evening has improved a great deal, may it continue. June 3, 2014
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