Rated 4.3 out of 5 by 122
Rated 5.0 out of 5.0 by Bumble1960 Great staff, clean, comfortable & warm & good location
Booked our stay the same morning. Hotel was a great location for us and with parking avaiable. There are restaurants, pubs & tube near by.
However, our stay was outstanding due to the staff. Our check in was the smoothest and quickest experience after years of travelling. Compliments to Clare on reception, such a polite and professional member of staff.
Our room was spotless, warm and comfortable, breakfast was fine, buffet style. Again, the staff were helpful, cheerful and extremely polite.
Would highly recommend this Holiday Inn in particular, could not fault our stay - Thankyou
December 8, 2013
Rated 4.0 out of 5.0 Excellent location and friendly place to stay.
Excellent location near to shops, pubs, restaurants and the tube station. The room was lovely, clean, tidy and a good size. The bed was very comfortable. Discovered a fantastic Turkish restaurant called Capital opposite Hammersmith tube station. Would highly recommend it for a place to eat which will not cost the earth.
December 7, 2013
Rated 5.0 out of 5.0 by MARIO4747 VERY POOR WI FI
IT WAS NOT POSSIBLE TO CONNECT TO WI FI BOTH IN THE ROOM AND IN THE LOUNGE
December 7, 2013
Rated 3.0 out of 5.0 by SC16 Good - but uncomfortable bed
This is a good hotel with spacious, well-equipped & very clean rooms. The staff are really friendly & helpful. I would like to give a good review but the mattress on my bed was lumpy; it was some way past its replacement date & because structural components were sticking into my body, I found it hard to get off to sleep. I mentioned the problem at checkout & the receptionist told me they would look into it. Hope they did. For the rate I paid I think the mattress should be better than that so, unfortunately, I can't recommend this hotel.
December 3, 2013
Rated 5.0 out of 5.0 by DenDen10 Great Stay in awesome location
Had a good stay , Staff were great , very close to Hammersmith Tube Station , Shopping Mall and a short bus ride to Shepherds Bush and the Westfield Shopping Center.
Breakfast was pretty good with a good variety .
Great Pub next door with reasonable prices .
December 1, 2013
Rated 3.0 out of 5.0 by blardo76 Unhappy about my lost charger
I had a comfortable stay and the room was perfect for my quick business trip. That quick...that I left the room in a hurry to get to my train and I realised I had left my phone charger plugged in at the dressing table. I called the hotel who said there was no sign of anything left in the room. I know samsung have out paced apple in recent times with new tech but didnt realise theres a sprout legs and run off charger app. Bit disappointed
November 25, 2013
Rated 4.0 out of 5.0 by KLoRom Comfortable and pleasant accommodation
Although not in the centre of London, a good location for shopping and eating with good public transport links.
November 24, 2013
Rated 5.0 out of 5.0 by Rossyb Best front desk staff I have ever met
Great help prior to arrival and during stay. I was with my 5 year old son and they made our stay very special and welcoming
November 23, 2013