Rated 4.4 out of 5 by 229
Rated 5.0 out of 5.0 by Paul1304 Great place to stay...
Convenient location, friendly staff. Stay was a good experience.
June 14, 2014
Rated 5.0 out of 5.0 by mk72 zuvorkommendes Personal und gute Lage
zuvorkommendes Personal und gute Lage, Preis erschien mir zu hoch, ist aber wohl für London normal, Lage optimal durch Nähe zu Bussen und Underground
June 13, 2014
Rated 5.0 out of 5.0 by Del1 Great service from beginning to end
Perfect location for the Eventim Apollo. Excellent service.
June 9, 2014
Rated 5.0 out of 5.0 by Leights Great hotel in a great setting
This hotel is a little gem as its in a nice area,to think you are 30 minutes from the centre of London, the rooms are looking a little tired but to be fair I doubt they are empty very often but they are very clean and tidy, the bed and pillows were spot on and the only thing I missed in the room was a clock!!!but I will when I go to London stay at this hotel,I like it ......breakfast was ok but a bit limited, could do with more of a choice of hot food??but it was ok...
June 6, 2014
Rated 5.0 out of 5.0 by claudio7 Great service
We spent 3 night at this Hotel, everithing was good, the customer service exellent, young people very available to help
June 4, 2014
Rated 5.0 out of 5.0 Really Enjoyed our stay would come again
Very clean, everything you would want to hand. Good service, lovely breakfast. The only not so good comment was the bed was too ,and dont think we would have been comfortable staying more than one night at a time.
June 4, 2014
Rated 4.0 out of 5.0 by Kon-Tiki-1634 Comfortable Stay
Overall a decent experience at the hotel. It is a bit further from underground than i had expected but still very acceptable distance. Staff friendly. Room clean. Breakfast OK or good.
June 2, 2014
Rated 4.0 out of 5.0 by wh59 Good Location of Hotel
Ideal location, tube station 3 minutes down the road.
Clean Room, comfortable bed, nice size shower.
Hot breakfast a bit of a let down, only sausage, scrambled eggs & beans - bacon would have been nice!!!
May 29, 2014
Rated 5.0 out of 5.0 by Falstafffatman Staff can make all the difference
My wife and I use Holiday Inn and Holiday Inn Express hotels very frequently for relatively short stays. The quality is consistent and you always know what to expect and standards are usually quite high for a budget hotel chain.
What differentiates all hotels of course is the attitude and helpfulness of the local staff. And it is in this area that the Hammersmith Holiday Inn Express excels. From the moment we checked in for our three-night stay to the moment we checked out the staff were without exception helpful, friendly and courteous.
Whenever we stay in London in the future we will stay at this hotel. We can thoroughly recommend it.
May 28, 2014
Rated 5.0 out of 5.0 Excellent really enjoyed our stay
Great hotel, very clean, the staff were very nice and welcoming they were also cheerful and extremely helpful. The room was very clean and a nice size. The breakfast had a wide variety of food. I would definitely stay here again, we really enjoyed our stay. The hotel is in the perfect position for everything you need is on your doorstep, shops , restaurants, Hammersmith Apollo.
The only minor issue I had was there was no plug socket near the mirror so I could use my straightners, just one socket by the kettle.
Overall excellent hotal
May 27, 2014
Rated 5.0 out of 5.0 by MrPandya Just Another Home
I have been staying at this property for over 2 yrs. I forget to stop and appreciate the service and value of this Hotel. I am treated like family, their Staff is ready to serve. You will Not go wrong staying at this property.
May 22, 2014
Rated 5.0 out of 5.0 by jonesy0811 Good hotel - Reward club needs improving
The hotel was perfectly located, especially as I took along 34 14-15 year olds. However I am getting a little bit sick and tired of hotel loyalty schemes not giving rewards to those who stay but book through a third party. Even though I booked direct with the hotel and they gave me a special group rate. Airlines like our National airline now give airmiles to anyone flying..... when will IHG give more rewards???
May 22, 2014
Rated 3.0 out of 5.0 by Lizziemac Disappointed that requests ignored
I have stayed here many times and discussed facilities with the staff so this time I requested a room near the lift when booking and asked for a light weight duvet but both requests were ignored and my husband who checked in without me wasn't aware I had asked for room near the lift even though we always have one when we stay there as I have mobility problems, this time we had room 326, way down the corridor. I don't know if I would have been better contacting the hotel directly as I've done in the past rather than making an on line request!
May 13, 2014
Rated 4.0 out of 5.0 by muesu71 Modernes Hotel in bester Lage
Das HI Express in Hammersmith liegt fußläufig gute 5 Minuten vom UBahnhof Hammersmith entfernt. Mit der Picadilly-Line braucht man 30 Minuten zum Flughafen Heathrow und knapp 20 Minuten in die Innenstadt. Die Lage ist also perfekt. Ausserdem erreicht man in 5 Min. zu Fuß das Themseufer mit einem wunderbaren km-langen Wanderweg und diversen Pubs mit Sonnenterrasse am Wasser. Pubs und Supermärkte sind fußläufig in Kürze erreichbar. Der Checkin und -out war sehr flott und freundlich. Alle Mitarbeiter waren sehr freundlich und hilfsbereit. Die Zimmer sind wie üblich in den HI Express. Das Dopppelbett mit 1,40m ist etwas schmal für zwei Leute und die Matraze war ziemlich hart. Ausserdem gibt es keinen Schrank, nur Regale. Das Bad ist absolut ausreichend (mit Fön und Pflegeprodukten), Flat-Screen-Sat-TV und Wasserkocher mit Tee, Kaffee etc alles da. Ich würde wieder hier übernachten, die Lage ist kaum schlagbar, wenn der aktuelle Preis passt.
May 11, 2014
Rated 4.0 out of 5.0 by Short break queen. Good choice of hotel
We have stayed at a number of budget hotels in London over the last few years and were impressed by this Holiday Inn Express. It ticks the boxes for our requirements: convenient on-site parking, clean & comfortable rooms, good breakfast, nice bar area for drinks, very pleasant staff, and pub next door for more substantial meals. Also it's close to Hammersmith Tube station and a good shopping centre. Can't go wrong really - good choice if you stay here.
May 9, 2014
Rated 4.0 out of 5.0 by LolaBath Friendly helpful staff
We stayed at Hammersmith just for one night on Saturday 3rd May and it was great. We were in London, from Bath, for a family wedding which we needed to be at by 11.30am, arrived at 10.45, having requested an early check in online ( which tells you that you will find out if your request is successful when you arrive?!) expecting to have to change in the toilets but were very happy to be told our room was available straight away. Lovely trainee girl on Reception - sorry, didn't catch her name. Had a "family room" for 2 adults and 2 children, which was fine but a bit cramped with the sofa bed out. Breakfast was good, again really helpful staff - could have done with some bacon though! We checked out at 11.30 and wanted to spend the day in London shopping - the Manager very kindly let us leave our car in the hotel car park for no extra charge. Really nice touch!
The only negative, and the reasons the the "sleep quality" only scored "fair" was the fact that at 6am we were woken by a bottle recycling truck emptying 3 huge bottle bins - not the hotel's apparently - and 7am by the children in the room next door playing with the hairdryer! Not what we needed after a big wedding!
We would definitely stay again though.
May 8, 2014
Rated 5.0 out of 5.0 by Tom 66 Lovely hotel
We have just got back from a 3 day break and we stayed in the Holiday Inn Express in Hammersmith. The staff were highly accommodating & very friendly, the hotel is very clean and the complementary breakfast was just what you needed for a day of sight seeing. Food was checked and topped up regularly. Would HIGHLY RECOMMEND anyone to stay here wether you are a small family or in our case 2 adults & 2 teenagers we were given a larger room which we asked for which was very spacious can't wait to stay again
April 27, 2014
Rated 4.0 out of 5.0 by chanilla confortation acomodation
The hotel is very good, the rooms are big, with a good buffet breakfast with a nice variety, no noises, and the sitation is OK, 25 min.direct to de centre London in underground, and near de hotel you cand find diferent places to have lanch or dinner.
April 26, 2014
Rated 5.0 out of 5.0 by yogibär London die 2.
sind bereits das zweite Mal im Haus gewesen und es war perfekt, die Zimmer sind komfortabel und SAUBER, ganz wichtig!!!,
Frühstück ist auch gut ( man muss wohl die Würstchen mögen;-) ),
und , auch ganz wichtig, der Service & das Personal sind TOP!!!
also, bis zum nächsten Mal:-)
April 25, 2014
Rated 5.0 out of 5.0 Excellent experience
The staff here were one of the most friendly and accommodating group of people we have met at a Holiday Inn Express..
When we arrived the girl on the front desk saw that my wife was using a walking frame and said the room allotted to us would be a little small for her to move around and then changed us to a handicapped accessible room. It made our visit much more comfortable.
The staff were very pleasant and showed interest in you as a visitor.the breakfast was excellent. Good variety,fresh and hot.
If the opportunity arises to be in London again I would definitely stay here again.
Good value for the money and centrally located to attractions in London.
April 25, 2014
Rated 4.0 out of 5.0 by Naperi Lounge Service - nice surprise!
I enjoyed my two-night stay at this hotel after I had missed my flight at Heathrow. Having used this chain of hotels before, I was accustomed to the high quality of room. What was a nice surprise was when after checking out and waiting in the lounge between check out and setting off for Heathrow was the excellent service I got from Nadia (I think). She made me a lovely pot of tea servec in a lovely tray with some cookies - for no charge. Absolutely delightful! There were other counter staff but I do not think eny noticed me but Nadia did. Please, thank her for me.
April 16, 2014
Rated 5.0 out of 5.0 by Tocoro Business trip
In London for one night on business. Efficient and friendly check-in. I appreciated the choice of a drink or points. Wi-Fi worked well, room was quiet as I requested. Will return next time I am in the area.
April 16, 2014
Rated 4.0 out of 5.0 by Antelope leasure stay
overall very good, no complaints as staff were polite and room was clean and food was reasonable but would of liked more choice
April 10, 2014
Rated 5.0 out of 5.0 by Chrissie007 Excellent service - great hotel
The service was impeccable. The manager of the check in desk actually checked me in himself. Professional , kind and helpful, he made sure that my special requests were met. The room was spacious and comfortable - and very clean. The staff called me promptly to check that I was satisfied with the room and that all was in proper working order. I had a very early start the next morning, and the same manager made arrangements so that a very early breakfast was prepared especially for me (breakfast was free - a rarity these days). What can I say. The hotel certainly exceeded my expectations in many respects, and thanks to that kind and thoughtful manager, I felt my interests and well-being were truly important.
April 6, 2014
Rated 4.0 out of 5.0 by Barrel Holiday Inn Express Hammersmith
Particularly quiet for such a central position. Very close to amenities - shopping, restaurants, pubs, tube etc. Staff helpful and polite. Limited choice at breakfast - sliced bread for toasting, dull sausages and baked beans for cooked. Though plenty of space on a Saturday morning at peak 0930. I'd recommend the place.
April 1, 2014
Rated 5.0 out of 5.0 by Queen of Sheba Nice Hotel
Its location is in a middle between central London and the airport. Shopping spree is realy nearby. Westfield mall just on train and only 3 stops. Breafast was improved with fresh bakery, beans and scrambled egg. Rooms spacious and updated. Everything was perfect.
March 27, 2014
Rated 4.0 out of 5.0 by rucky Breakfast choices
The staff were friendly and cheerful, and the room was a good size, if a little poorly lit. Very clean, great service and the bed was comfortable.
The only disappointment was the lack of bacon at breakfast. (There were sausages, baked beans and scrambled eggs.) When I asked about the bacon on checking out I was told that this is only available at the Holiday Inns, which are a higher level of hotel chain than Holiday inn Expresses. This seems to be a poor excuse to me, and I have been told that Holiday Inn Expresses in the US do serve bacon at breakfast. Is it really too much to ask?
March 26, 2014
Rated 5.0 out of 5.0 by Gaunty Great Value comfort and quality
Have tried many hotels and not including the highly expensive 5 star hotels etc Holiday Inn is the best for value,comfort and quality
March 26, 2014
Rated 5.0 out of 5.0 by Jandymac Friendly staff and comfortable room
The staff here are always friendly and helpful. The rooms are comfortable and it is convenient for the M4 and the tube into London. A good breakfast is included in the price and the Great Room is a pleasant place to sit and have a drink in the evening
March 24, 2014
Rated 4.0 out of 5.0 by Vin88 Good Value
Good value and comfortable stay. Breakfast inclusive was a plus. Will stay again.
March 22, 2014