Rated 4.3 out of 5 by 124
Rated 4.0 out of 5.0 by CCKStephen Good location, prompt service
Near to the tube but away from the noise of central London or even central Hammersmith. Loads of shopping and food nearby. Hotel staff provided very prompt and excellent service. Wifi was fast and easy to access. Given that London Hotels are so expensive, this place offers good value.
July 2, 2013
Rated 5.0 out of 5.0 by toby71 Great Service
Pleasantly surprised by the warm welcome and friendliness of all staff we encountered . Would stay here again.
June 23, 2013
Rated 4.0 out of 5.0 by Pibe66 Perfect for visit London
On holiday with two children, the hotel was the ideal base for our 3 days in London
June 21, 2013
Rated 4.0 out of 5.0 by Carlos77 A week in Holiday Inn Hammersmith
Overall a pleasant and nice stay. Breakfast could be (especially at long stays) a little bit more varied.
Very comfortable is the free Wifi.
June 10, 2013
Rated 5.0 out of 5.0 by Brakemiven What A Relief!
After reserving an apartment for a week's stay in London, and finding it to be uncomfortable and dirty, we sought other accommodations for the rest of our trip. We were pleasantly surprised by this Holiday Inn Express! It essentially saved our London vacation!
The room was comfortable and quiet (despite being right off of busy and noisy King Street#, the staff all were hospitable and accommodating, the daily breakfast was satisfying, and the easy accessibility to Hammersmith shops and the tube #to London and Heathrow) was quite convenient! The room was clean, and well made up each day. It was a pleasant place to return to after each of our daily excursions.
The cost was reasonable by London area standards. I highly recommend this Hotel to any London visitors!
June 9, 2013
Rated 4.0 out of 5.0 by Nickyl22 Great base for London
Perfect base for exploring London if you want value for money. Spotlessly clean, staff very accommodating and nice to have a central area for parties to gather within the hotel to have a drink without having to go out. My only criticism would be that the food area is slightly small for busy periods, no bacon available and food could have been hotter.
June 4, 2013
Rated 4.0 out of 5.0 by fromjapan Good budget hotel
Good sized room for London. Clean. Efficient, friendly staff. Location OK, Hammersmith is not close to the center and main attractions, but is served by a number of tube lines. Good value for money.
June 3, 2013
Rated 4.0 out of 5.0 by whynot4 whynot4
Friendly staff, clean comfortable. Ideal position within easy walking distance to concert at the Apollo.
May 20, 2013
Rated 4.0 out of 5.0 by Ajmac Good location with friendly staff
The staff made me feel very much at home from reception, check in, breakfast and through out my stay until checkout. I will use this hotel again on my next visit to London.
May 14, 2013
Rated 5.0 out of 5.0 by dlam9147 Simple no fuss hotel with great service without restaurant
We have stayed in this hotel at least once a year for the last 10 years. I never had a reason to complain and prices have gone up only slightly over the years. The rooms are confortable and of reasonable size. Option for connecting rooms are available. The hotel provides a luggage storage facily should come in early before check-in time or should ou wish to stay around longer the check-out time. The personnel is always kind and correct. The hotel has a little bar and some snacks. The large breakfast room can even be used in the evenings should you wish to bring something to eat on site. Short walking distance from hammersmith bus and tube station. Easy connections to eurostar.
May 10, 2013
Rated 3.0 out of 5.0 by ClearlyAndrew Breakfast has changed
Halfway through my stay the breakfast buffet changed. New serving platters were introduced for the hot items (good, as the tilted hot-box was no good for storing round sausages!).
However, they have removed both FRESH FRUIT and the little mini-muffins from the breakfast menu.
Given the price (circa £140 a night) I'd at least expect a fresh banana.
A wider choice on the breakfast (more than 1 cheese, bacon, better quality breads) would reflect far better on the price paid.
May 8, 2013
Rated 4.0 out of 5.0 by jonHanc Hammersmith
Good hotel, does exactly what it says on the tin, lovely staff but overall experience spoiled by an appalling breakfast, cant understand why they would throw all their great work out of the window by providing such a poor selection and quality, better to not do breakfast at all. Witherspoon's around the corner does a good breakfast. Don't be put off a good hotel just go around the corner for breakfast!
April 17, 2013
Rated 5.0 out of 5.0 by Carol4 Best Customer Service ever
We were traveling to London for the first time on a leisure trip with our 2 wheelchair bound children. We booked this hotel because of its close proximity to a wheelchair accessible underground station and because it had an accessible room. We were very impressed by the staff's eagerness to assist us in addition to the maid's exceptional service. But by far, we are greatly indebted to the Customer Care Manager who went beyond what was expected to help us find transportation to the airport when our planned ride fell through. It is rare to find such wonderful service and we are forever grateful. We highly recommend this Holiday Inn Express to anyone who wishes to visit London.
April 15, 2013
Rated 4.0 out of 5.0 by aruna ITs full worth for your money.
The location of the hotel was very good. and Very comfortable rooms.
April 11, 2013
Rated 5.0 out of 5.0 by City9 Great welcome
Clean comfortable and welcoming.
A special mention for lady behind reception who was very friendly and welcoming and efficient (Annie ?)
March 27, 2013
Rated 5.0 out of 5.0 by Lily01 Highly recommend
Comfortable bed and fluffy duvet. Clean modern quiet rooms. Would highly recommend. Thank you
March 26, 2013
Rated 3.0 out of 5.0 by BJ438 Convenient location - breakfast "free" but poor. May be noisy
This is a "no frills" hotel, located right on the main drag with plenty of eating choice nearby. I stayed for business locally and it worked out well, my room was fine and I found the staff to be efficient. However, there are some aspects to consider: the breakfast is free and it shows. The choice is very limited and of low quality. It is a hot breakfast but only just. I noted quite a lot of noise #but I'm a good sleeper!#. These points didn't worry me too much but may be an issue for some visitors. I have stayed in better, more central London hotels for less. Overall - pretty neutral.
March 21, 2013
Rated 5.0 out of 5.0 by Peirogirl Personalized customer service
I arrived in London very ill and did not know how I was going to cope. The staff at this location went out of their way to make sure that I had what I needed. I requested Lemons for tea. They did not have any and went down to the local market to purchase. The lemons were hand delivered to my room! The rooms were very clean although the heat did not seem to correspond with the set temperature. Please keep in mind that I was ill and running a fever. The location of this hotel was prime. It was close to the underground and in the midst of shopping and restaurants. I will definitely stay here again!
March 11, 2013
Rated 4.0 out of 5.0 by ExtraBlue12 Superb location Good Building
If Holiday Inn are to continue to provide Free Breakfast thats great, but you must get it right otherwise it will continue to be a cause of frustration.
The Scrambled Eggs looked like something thrown up the night before Scrambled eggs should be a Fresh yellow colour, Not a rusty Mustard colour that unfortuneatly were not even cooked properly it was a slurry at best.
Otherwise a great place to stay, for access to most parts of central london.
March 11, 2013
Rated 1.0 out of 5.0 by Happymole Prefer Sleepless Nights?
If you have to stay at this hotel make sure you do not get a room on the side of the hotel that has the road to the car park. There is a significant amount of noise generated late into the night/early hours by the smokers from the pub below the hotel followed by the pub staff emptying bins and such like when the pub shuts. You are then allowed 3 to 4 hours of quiet before service vehicles (Refuse Trucks etc) start to use the street to access the bins etc when you are then woken by reversing bleepers, men shutting and the glass bins being emptied. For those that ask , my stay was in Feb and the window was firmly shut. It would be far worse in the summer or if you are someone who likes the window open when asleep.
March 6, 2013
Rated 5.0 out of 5.0 Hammersmith
Excellent Room 214. Excellent staff especially Duty Manager on 7th Feb 2013(accidently booked wrong date: Thurs 7th March instead of Thursday 7th Feb(correct Day wrong Date!).
Excellent assistance from Receptionists Nadia and Kristen)
February 19, 2013
Rated 5.0 out of 5.0 by yahya Good value for money
good experience..room very comfortable..Worth money spend.
December 12, 2012
Rated 5.0 out of 5.0 by Hollydolly Great Position in Hammersmith
Have used this hotel previously, friendly & quiet hotel, ideal position in Hammersmith, 10 mins from Tube by foot, on site parking at a cost £15pn.
December 8, 2012
Rated 5.0 out of 5.0 by Holiday1 Couldn't fault it
Helpful friendly staff. Clean room and ensuite, comfortable bed. Breakfast, a good selection of hot and cold food sufficient to set you up for the day. Lounge area with bar/tea/coffee, snooker table for £1 a go. Set just back from the main shopping street. Tube station within walking distance straight down the shopping street, unless you've got bags you can't easily carry/wheel. Plenty of eating places on the shopping street but the best were the pubs along the Thames to the right of Hammersmith Bridge, again within walking distance and not particularly expensive. Lovely walking along the Thames, bit of parkland, plenty of seating. Visiting family just moved to the area and will definitely stay in this hotel when visiting in the future.
November 25, 2012
Rated 4.0 out of 5.0 by ITA1 Good convenient value with undercover parking
A clean convenient hotel with off street undercover parking. Friendly personable staff. Fruit selection at breakfast was very limited, and an ironing board and iron had to be collected from reception rather than in each room. Overall a good value relaxing stay.
November 18, 2012
Rated 5.0 out of 5.0 by mourne Relaxing break in london
Have recently returned from a very relaxing weekend in London. Our hotel was spottlessly clean with good sized bedroom. The staff were very friendly and efficient,nothing was too much trouble. The hotel is well located near tube station, shops and restaurants. Ithought that it would be noisy as it is so central but this was not the case. Would definetly use this hotel again.
November 14, 2012
Rated 4.0 out of 5.0 good but noise during the night
The service is good but during the saturday night there was too much noise (shouts and screams coming from the street). thanks
November 9, 2012
Rated 4.0 out of 5.0 by DP01 Good value with easy access to central London
Best value hotel I could find for family rooms within a 10 minute tube ride to central London. The walk to the tube is 5 mins and you get access to Piccadilly, District and Hammersmith lines.
Rooms were perfectly clean and functional. Hotel was set back off main road so perfectly quiet. Free breakfast (incl limited hot options) is included in room rate which is not always the case in London.
All in all a great value and comfortable hotel.
November 4, 2012
Rated 4.0 out of 5.0 by Route66tom Comfortable and friendly staff
The beds were comfortable and the room clean. Staff were friendly and helpful however the the pillows were hard by IHG standards and perhaps there could be a clock in the room. Having stayed at a number of hotels in the brand in the U S recently one feature which lets hotels in the UK down is the petty charge to use the business centre PC. I have not come a cross one in the U S over the past couple of years that actually charges for this facility. By U S standards the rooms can a a little on the small side but on the whole I would recommend this HIE and compliment the chef on his scambled egg and the hot breakfast.
November 2, 2012
Rated 5.0 out of 5.0 Great value but disappointing breakfast
As usual with Holiday Inn Express we had a really comfortable stay but it would have been nice to have bacon, fried eggs or mushrooms!
October 28, 2012