Rated 4.3 out of 5 by 119
Rated 5.0 out of 5.0 by CareerCoach1 Convienent Location and Great Value for the Money
My wife and I stayed here while I was on Conference in London. We completely enjoyed our experience. The Hammersmith neighborhood the hotel is in is well stocked with stores and restaurants. The walk to the tube station is only 5 to 7 minutes away. The morning breakfast is well stocked and has ample variety. Rooms admittedly are small, but they are smart functional and well kept. Staff was courteous and efficient.
October 13, 2012
Rated 2.0 out of 5.0 by JohnJ Issues
Firstly I was not greeted as a priority club member, not even as a platinum member.
The room was hot but the air conditioning was not working, we tried another room but the same. The air conditioning (cooling) just wasn't turned on, I suspect in the whole hotel, probably to save money.
We were put on the 2nd floor with a group of tourist teenagers who made noise to 3am in the morning. I had to tell them to be quiet a few times.
The duvet cover on the bed was very lumpy, obviously been washed and filling was now uneven.
Consequently with the stuffiness, and noise I had three bad nights sleep.
I could not recommend this property.
October 13, 2012
Rated 5.0 out of 5.0 by prosperitylifecoachkatrin Comfortable rooms and good customer service
While on business trip booked room at the Holiday Inn Express. It was close to the conference I was attending. It was convenient to the tube station. The area had nice affordable shops. The staff was friendly and efficient. The rooms were comfortable and housekeeping did an excellent job. I would stay at this hotel again if I go back to London soon.
October 12, 2012
Rated 4.0 out of 5.0 by TeWaterkant Good room but poor breakfast
The hotel is well positioned for shops and the local high street. I suggest that the rooms be equipped with a small fridge - the rooms are comfortable with a good TV.
The breakfast menu needs to be more varied - for example, I stayed at the hotel a year ago and the same type of sausages are still being served. The breakfast lacked imagination.
October 12, 2012
Rated 4.0 out of 5.0 by HamCh comofrtable bed
this time: very noisy Italian students all evening and until after midnight. (loud speaking, arguing, slamming doors, ....)
same students in the morning not respecting normal behaviour and privacy in the breakfast restaurant area. (gathering between breakfast tables, loud discussions, "feeling like using the London underground during rush hour")
I am the opinion that both incidents would need the intervention of the hotel staff to secure the service to other guests.
October 4, 2012
Rated 5.0 out of 5.0 by Shank Excellent service and good value overall
We found the location to be great , coming in from Heathrow staright by Picadilly line and be able to reach central London for visits using the same plus District & City line metros.
The Hotel is a 10min walk from the station along the busy King street.
The room we were in was a fair size and comfortable with clean bathroom facilities. There were no shelves or enough hangers for long term stay but it was sufficient.
Breakfast is highly repetitive but good.
The service from the staff was excellent as far as we were concerned.
There are some good value eateries nearby.
We would recommend this Hotel .
September 30, 2012
Rated 4.0 out of 5.0 by Aleks Good locatin
10-15min subway ride to the most site seeing locations. Friendly, profesion staff. Good breakfast. Overall, very good value for the $$.
September 22, 2012
Rated 4.0 out of 5.0 by SirJow Comfortable Good value for money
Very happy to recommend this hotel set in lovely town/residential/shopping centre. Front desk, breakfast and cleaning staff are courteous and reliable. I have stayed three times now, two weekends and one mid week. total of around 9 days over the summer months. One weekend was during the Olympics when the hotel was packed and the front desk and other hotel service was still consistently good, I always had hot water, everything stayed clean, and breakfast was abundant. The hotel is well placed for easy tube access to transport all over London, good food all around the hotel with decent low end prices, (although it could use a wine bar or two,) the area has a "cut rate" shopping district. Will definitely keep using this as a London base.
September 20, 2012
Rated 5.0 out of 5.0 by Chris120 Fantastic value
Excellent hotel. Very good value for money for London. Breakfast selection more than adequate. Tube station a short walk away and only a few stops away from central London. All the staff we met were friendly and helpful. Will certainly stay here again and will recommend it.
September 19, 2012
Rated 4.0 out of 5.0 by Lizziemac Disabled room
It's a pity that it's assumed that a disabled person uses a wheel chair and so there's only one chair provided in the room and the other person ends up having to sit on the bed. The bed was comfortable but small for two large people and the duvet far too heavy, we ended up asking for a sheet to use instead of the duvet.
The wet room was great but the toilet on the low side for a person with disabilities, I took my own raised toilet seat which was ok as I was travelling by car but would have been stuck if I used public transport.
September 16, 2012
Rated 5.0 out of 5.0 by Microphone Great Service
My wife and I only stayed for one night but I arrived very early and the guy on reception made no drama and just checked me in for which I was very grateful. There was then an issue with my prioroty club number which I couldn't find but eventually the same guy managed to find it for me from very little information. Excellent all round. Only negative point is that breakfast is a bit chaotic and lousy coffee. They kept running out of things but it wouldn't put me off.
September 13, 2012
Rated 4.0 out of 5.0 by borisk decent hotel i hart of London Hammersmith
Nice hotel, quiet considering it is in the hart of Hammersmith, friendly stuff, breakfast choice could be improved.
July 26, 2012
Rated 4.0 out of 5.0 by Texan Decent, clean and quiet
Some of the staff were superlative and very helpful, but others were not. The room cost was outrageous. Talked to others who had lower rate, so I clearly did not negotiate properly. But overall, it you have a need to be in this area, it's a pleasant place to stay.
July 22, 2012
Rated 4.0 out of 5.0 Clean room & good breakfast
Nice & clean & everything worked, comfortable bed & a good choice of breakfast. Able to check out by 11 was also an added bonus!
July 17, 2012
Rated 3.0 out of 5.0 by Nick4986 Uncomfortable bed
Very noisy hotel I was overlooking train tracks so may have better luck on other side of hotel. Also stag and hen parties waking people up at 3am with swearing and singing etc. Brekkie ok but full of oiks overloading their plates as though they thought the food was going to run out.
Wont be staying here again.
July 14, 2012
Rated 5.0 out of 5.0 by Steve4 Great service, clean and quiet
Stay met all our expectations just what we wanted. Staff were very friendly, professional and efficient
July 14, 2012
Rated 4.0 out of 5.0 by SC16 clean, spacious & convenient
All staff very helpful & polite. No hassle overnight car parking when I checked in mid afternoon (first come, first served). Room (on a corner) spacious & clean. Excellent bathroom. Only downside, breakfast looking a bit tired by 9 am but good cafés nearby. Location very convenient for tube to West End, etc. Overall very good value for London.
July 11, 2012
Rated 4.0 out of 5.0 by Victory Overall Review
The hotel is near to the subway, shops and mall. Very convenient and not too far from London Heathrow Airport too.
July 11, 2012
Rated 5.0 out of 5.0 by Wokkoone Excellent stay - no complaints....
Great location and modern and comfortable rooms. Price was reasonable for London and I am planning to stay again... Breakfast was superb but limited parking available on site.
July 10, 2012
Rated 5.0 out of 5.0 by mart comfortable
a good hotel and location good service and a good carpark
July 10, 2012
Rated 4.0 out of 5.0 by Debj Great Value
Good value hotel in a convenient location. Clean comfortable and well laid out room. Large, quiet lounge in the reception area with free Wifi. Room was a little small for four - no room to move around with sofa bed up, but overall a good experience. I would stay again.
July 9, 2012