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Rated 4.4 out of 5 by 552 reviewers.
Rated 1.0 out of 5.0 Shocking experience I booked a room with my wife alongside 10 other family members. We were celebrating my brothers engagement party and I was appalled at the attitude of the receptionist. When we returned from the party my father (aged 63) and mother (aged 58) were refused entry. They booked a family room for 4 people and were told this is only for 2 adults and 2 children not 4 adults. This was not the issue, it was they way she spoke to my parents that made me so angry. My father offered to book another room if this was the issue and she was adamant they left the hotel and implied they were "trying to pull a fast one" her exact words were "they think they can sneak people in" Firstly my father is a successful lawyer and does not have financial difficulties so would not try to "pull a fast one" and my mother is a teacher who is about to retire. The fact that my parents were sent away ruined the entire experience as I was not able to sleep until they were home safe. The police were called as a drunk man who witnessed the entire thing was shouting at the staff for their shocking behaviour and although I did not know him I managed to calm him down and walk him to his room to avoid any more trouble. November 23, 2015
Rated 3.0 out of 5.0 by Location good but the price for the room ridiculous Stayed here before and the location is good for the Apollo, some nice pubs here as well, but the cost for the overnight stay was ridiculous especially as the hotel was not full. Parking expensive but I suppose can park in the street overnight for free. Staff were very friendly and the room good enough. Breakfast very plain but normal HIX November 23, 2015
Rated 5.0 out of 5.0 by Good Holiday inn Express I stayed here with my husband in November 2015. We were having a short break. The hotel was excellent value for money. All the staff were polite and friendly. The breakfast offered a good choice. The room was a bit small but quiet, so sleep was good. Everything was clean and fresh. The underground was on the Piccadilly,District and City and metropolitan lines so a good choice for destinations in London. The buses were abundant too so all in all convenient and both just 5 minutes from hotel. November 20, 2015
Rated 5.0 out of 5.0 Hammersmith Excellent hotel catered for all our needs very comfy November 19, 2015
Rated 4.0 out of 5.0 by Great value for your money Great location near Picadily line tube station. Excellent value for your money November 19, 2015
Rated 5.0 out of 5.0 by Concert Stay We stayed in this hotel for one night after attending a concert at Hammersmith Apollo. It is very close to the venue with lots of restaurants nearby. The hotel is slightly set back and our room is a good size double with an en suite shower room. The room was very clean. TV was of a good size with good reception. And it is good to see that the hotel is not being petty and does not charge for wifi, which makes a refreshing change. The internet connection is also very good in the rooms, which unlike in some hotels where you can only get internet connection in the lobby downstairs. Breakfast was simple but adequate. All in all, a very good reasonable stay inside London. November 16, 2015
Rated 3.0 out of 5.0 by So So For a large chain there were some very simple things that were not right. Firstly the TV had little or no signal. In London with cable tv available this is ridiculous. Secondly, the coffee is disgusting....the staff gave me the bar coffee but this too was just dreadful. Speak to costa and get this sorted please. Finally, the fact that there is parking for a reasonable price was not well noted on the web information. Vital for people coming into London. November 16, 2015
Rated 5.0 out of 5.0 by Holiday Inn Hammersmith Clean and tidy. Value for money. Rooms could do with updating. No shampoo in bathroom and basic, but adequate breakfast. November 16, 2015
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