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Rated 4.4 out of 5 by 251 reviewers.
Rated 5.0 out of 5.0 Outstanding Outstanding Service, nearby several tube station and walking distance from several stores and restaurants. It is also a quiet place at night. If I had to choose my preferable thing on this Hotel, certainly I would pick the people that works there. They are always prompt to help and provide guidance. July 17, 2013
Rated 4.0 out of 5.0 by nice location and great service We stayed in the hotel for 3 nights with my family (husband + 2 kids) . The location is just 5 minutes walk from Tube and plenty of grocery stores and restaurants on the way . We reached hotel at 8AM and even though the checkin time was 2 PM , they were able to give us room after 8:30 . The hotel can also store luggage which came in handy because we went to Paris for few days and left most of big luggage at hotel. The beds were very comfortable , however the room size was bit small . The breakfast was adequate but can get boring after few days . Overall , we had a nice experience and wouldn't hesitate to come back again to this hotel. July 17, 2013
Rated 5.0 out of 5.0 Wonderful Hotel with great service. The stay at the hotel was great. The hotel is located a few minutes from the metro and surrounded by shops and restaurants. Quite good, clean rooms and good bathroom. A great and varied breakfast. Very competent and friendly staff. When I return to London I will repeat in this hotel. Thanks a lot. July 15, 2013
Rated 5.0 out of 5.0 by one of the best hotels Whenever I am on holiday I always chose to stay in Holiday Inn because of the cleanliness and comfort they provide their guest and again this Holiday Inn Hammersmith has met my expectation. One great advantage is the very nice location unlike the other Holiday Inn hotels. My daughter's first holiday inn experience and I think she enjoyed the breakfast too much. Now I found the place to stay when I m in London July 11, 2013
Rated 5.0 out of 5.0 by Clean and Well appointed rooms We have stayed in this hotel several times and it has always delivered on value and cleanliness. The staff are helpful and efficient not only on reception but in the dining room and accommodation as well. The hotel is well maintained and has not lost its newish sparkle. My only concern would be that the breakfast bar seemed unable to cope with the numbers requiring breakfast and on our first day they ran out of scrambled eggs and on the second day there was no toast. There were other choices! July 10, 2013
Rated 5.0 out of 5.0 by Great location Hotel is in a great location. Room was comfortable and clean. July 6, 2013
Rated 5.0 out of 5.0 by Lovely hotel Highly recommend this hotel, spotlessly clean. Staff very friendly, and helpful. Breakfast was good - not a huge amount of choices but was nice and hot. One very minor comment was that there was not enough tea/coffee/milk sachets in the room. Rectified by a visit to reception where we were given extra. Overall was great. Thank you to all of the staff. July 5, 2013
Rated 4.0 out of 5.0 by Good location, prompt service Near to the tube but away from the noise of central London or even central Hammersmith. Loads of shopping and food nearby. Hotel staff provided very prompt and excellent service. Wifi was fast and easy to access. Given that London Hotels are so expensive, this place offers good value. July 2, 2013
Rated 5.0 out of 5.0 by Great Service Pleasantly surprised by the warm welcome and friendliness of all staff we encountered . Would stay here again. June 23, 2013
Rated 4.0 out of 5.0 by Perfect for visit London On holiday with two children, the hotel was the ideal base for our 3 days in London June 21, 2013
Rated 4.0 out of 5.0 by A week in Holiday Inn Hammersmith Overall a pleasant and nice stay. Breakfast could be (especially at long stays) a little bit more varied. Very comfortable is the free Wifi. June 10, 2013
Rated 5.0 out of 5.0 by What A Relief! After reserving an apartment for a week's stay in London, and finding it to be uncomfortable and dirty, we sought other accommodations for the rest of our trip. We were pleasantly surprised by this Holiday Inn Express! It essentially saved our London vacation! The room was comfortable and quiet (despite being right off of busy and noisy King Street#, the staff all were hospitable and accommodating, the daily breakfast was satisfying, and the easy accessibility to Hammersmith shops and the tube #to London and Heathrow) was quite convenient! The room was clean, and well made up each day. It was a pleasant place to return to after each of our daily excursions. The cost was reasonable by London area standards. I highly recommend this Hotel to any London visitors! June 9, 2013
Rated 4.0 out of 5.0 by Great base for London Perfect base for exploring London if you want value for money. Spotlessly clean, staff very accommodating and nice to have a central area for parties to gather within the hotel to have a drink without having to go out. My only criticism would be that the food area is slightly small for busy periods, no bacon available and food could have been hotter. June 4, 2013
Rated 4.0 out of 5.0 by Good budget hotel Good sized room for London. Clean. Efficient, friendly staff. Location OK, Hammersmith is not close to the center and main attractions, but is served by a number of tube lines. Good value for money. June 3, 2013
Rated 4.0 out of 5.0 by whynot4 Friendly staff, clean comfortable. Ideal position within easy walking distance to concert at the Apollo. May 20, 2013
Rated 4.0 out of 5.0 by Good location with friendly staff The staff made me feel very much at home from reception, check in, breakfast and through out my stay until checkout. I will use this hotel again on my next visit to London. May 14, 2013
Rated 5.0 out of 5.0 by Simple no fuss hotel with great service without restaurant We have stayed in this hotel at least once a year for the last 10 years. I never had a reason to complain and prices have gone up only slightly over the years. The rooms are confortable and of reasonable size. Option for connecting rooms are available. The hotel provides a luggage storage facily should come in early before check-in time or should ou wish to stay around longer the check-out time. The personnel is always kind and correct. The hotel has a little bar and some snacks. The large breakfast room can even be used in the evenings should you wish to bring something to eat on site. Short walking distance from hammersmith bus and tube station. Easy connections to eurostar. Highly recomended May 10, 2013
Rated 3.0 out of 5.0 by Breakfast has changed Halfway through my stay the breakfast buffet changed. New serving platters were introduced for the hot items (good, as the tilted hot-box was no good for storing round sausages!). However, they have removed both FRESH FRUIT and the little mini-muffins from the breakfast menu. Given the price (circa £140 a night) I'd at least expect a fresh banana. A wider choice on the breakfast (more than 1 cheese, bacon, better quality breads) would reflect far better on the price paid. May 8, 2013
Rated 4.0 out of 5.0 by Hammersmith Good hotel, does exactly what it says on the tin, lovely staff but overall experience spoiled by an appalling breakfast, cant understand why they would throw all their great work out of the window by providing such a poor selection and quality, better to not do breakfast at all. Witherspoon's around the corner does a good breakfast. Don't be put off a good hotel just go around the corner for breakfast! April 17, 2013
Rated 5.0 out of 5.0 by Best Customer Service ever We were traveling to London for the first time on a leisure trip with our 2 wheelchair bound children. We booked this hotel because of its close proximity to a wheelchair accessible underground station and because it had an accessible room. We were very impressed by the staff's eagerness to assist us in addition to the maid's exceptional service. But by far, we are greatly indebted to the Customer Care Manager who went beyond what was expected to help us find transportation to the airport when our planned ride fell through. It is rare to find such wonderful service and we are forever grateful. We highly recommend this Holiday Inn Express to anyone who wishes to visit London. April 15, 2013
Rated 4.0 out of 5.0 by ITs full worth for your money. The location of the hotel was very good. and Very comfortable rooms. April 11, 2013
Rated 5.0 out of 5.0 by Great welcome Clean comfortable and welcoming. A special mention for lady behind reception who was very friendly and welcoming and efficient (Annie ?) March 27, 2013
Rated 5.0 out of 5.0 by Highly recommend Comfortable bed and fluffy duvet. Clean modern quiet rooms. Would highly recommend. Thank you March 26, 2013
Rated 3.0 out of 5.0 by Convenient location - breakfast "free" but poor. May be noisy This is a "no frills" hotel, located right on the main drag with plenty of eating choice nearby. I stayed for business locally and it worked out well, my room was fine and I found the staff to be efficient. However, there are some aspects to consider: the breakfast is free and it shows. The choice is very limited and of low quality. It is a hot breakfast but only just. I noted quite a lot of noise #but I'm a good sleeper!#. These points didn't worry me too much but may be an issue for some visitors. I have stayed in better, more central London hotels for less. Overall - pretty neutral. March 21, 2013
Rated 5.0 out of 5.0 by Personalized customer service I arrived in London very ill and did not know how I was going to cope. The staff at this location went out of their way to make sure that I had what I needed. I requested Lemons for tea. They did not have any and went down to the local market to purchase. The lemons were hand delivered to my room! The rooms were very clean although the heat did not seem to correspond with the set temperature. Please keep in mind that I was ill and running a fever. The location of this hotel was prime. It was close to the underground and in the midst of shopping and restaurants. I will definitely stay here again! March 11, 2013
Rated 4.0 out of 5.0 by Superb location Good Building If Holiday Inn are to continue to provide Free Breakfast thats great, but you must get it right otherwise it will continue to be a cause of frustration. The Scrambled Eggs looked like something thrown up the night before Scrambled eggs should be a Fresh yellow colour, Not a rusty Mustard colour that unfortuneatly were not even cooked properly it was a slurry at best. Otherwise a great place to stay, for access to most parts of central london. March 11, 2013
Rated 1.0 out of 5.0 by Prefer Sleepless Nights? If you have to stay at this hotel make sure you do not get a room on the side of the hotel that has the road to the car park. There is a significant amount of noise generated late into the night/early hours by the smokers from the pub below the hotel followed by the pub staff emptying bins and such like when the pub shuts. You are then allowed 3 to 4 hours of quiet before service vehicles (Refuse Trucks etc) start to use the street to access the bins etc when you are then woken by reversing bleepers, men shutting and the glass bins being emptied. For those that ask , my stay was in Feb and the window was firmly shut. It would be far worse in the summer or if you are someone who likes the window open when asleep. March 6, 2013
Rated 5.0 out of 5.0 Hammersmith Excellent Room 214. Excellent staff especially Duty Manager on 7th Feb 2013(accidently booked wrong date: Thurs 7th March instead of Thursday 7th Feb(correct Day wrong Date!). Excellent assistance from Receptionists Nadia and Kristen) February 19, 2013
Rated 5.0 out of 5.0 by Good value for money good experience..room very comfortable..Worth money spend. December 12, 2012
Rated 5.0 out of 5.0 by Great Position in Hammersmith Have used this hotel previously, friendly & quiet hotel, ideal position in Hammersmith, 10 mins from Tube by foot, on site parking at a cost £15pn. December 8, 2012
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