Rated 4.4 out of 5 by 415
Rated 5.0 out of 5.0 by Gran A Very pleasant stay
We were made to feel very welcome in this hotel. The staff could not have been more helpful.
When I requested Soya Milk , I was told they had none but would order it for the next morning. When we arrived the next morning, we did not even have to ask for it, but were recognised by the staff who immediately brought a carton to us to use as we pleased.
April 30, 2015
Rated 5.0 out of 5.0 by Rocket1206 Second Stay
My stay was fine,, the staff , as always were very helpful and friendly.AND the disabled parking bay was reserved for me which was greatly appreciated.
My one complaint is that the room I was given was NOT the room type that I had booked in advance!
April 29, 2015
Rated 5.0 out of 5.0 by Thatwendy49 Good stay at the HI Express Hammersmith
Pros: The staff are excellent, very welcoming, polite and very obliging. Rooms are spacious and clean and the beds are super comfortable. Rooms are also quiet with very little passage noise. Tea/coffee making facilities in rooms. Breakfast is the same every day, but enough variety to set you off for the day. Common areas are good with a computer for guests use for 3 pounds per session or hour (not sure). Lifts are quick with not much waiting time. Lots of shopping options in the surrounding area, lots of cafes, pubs, restaurants and a 7 minute walk to Hammersmith Underground.
Cons: No key-card access for lifts for added security.
No safe in bedrooms. Very limited packing space for clothes although rooms are spacious enough for cupboard to be added.
Overall a very good hotel and highly recommended.
April 27, 2015