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Rated 4.1 out of 5 by 279 reviewers.
Rated 5.0 out of 5.0 by excellent staff helpful and welcoming First time I have stayed at Holiday inn Limehouse It was very easy to locate. Staff were very attentive and helpful. Room was clean and quiet and had free WIfi. I travelled to Canary Wharf and Central London with ease from this location. The most outstanding feature for me was the helpfulness of the staff on check in March 30, 2014
Rated 2.0 out of 5.0 by Not a great experience I've stayed at many ICH brand hotels over many years and have always enjoyed the level of service offered. I'm afraid this hotel falls well below the standard expected. I stayed for three nights in March 2014. The decor is a little tired and my bedroom carpet had seen better days. The kettle only boiled if you pressed it into it's plastic base and the desk lamp switch was faulty. Breakfast was not a pleasant experience due to regular shortages of the hot items, cereals and fruit. The hotel was busy but should have known about the number of guests expected at breakfast and planned accordingly. Another guest in the checkout queue in front of me made exactly this point to the member of staff on duty whose reaction suggested he'd heard the same thing many times before. The hotel is close to Limehouse DLR station so travel to central London is straightforward. March 30, 2014
Rated 5.0 out of 5.0 by Beds ok, but a little too soft - need to be firmer. Good location. good quality room. Breakfast good quality and sensible time. good surroundings. Staff very helpful. Clean and tidy. Would recommend to anyone who wants good value for money with a wide choice of locations. March 25, 2014
Rated 4.0 out of 5.0 Great Standard 100% to standard and not far from the DLR. Clean and comfortable with a great breakfast March 25, 2014
Rated 5.0 out of 5.0 by A lovely place to a stay A hotel to be recommended. Staff were efficient, friendly and helpful. The cleanliness across all the hotel was the best I have experienced and the room were well presented with an extremely comfortable bed. Cheap on site parking with CCTV was a big bonus and easy access to the tube station March 20, 2014
Rated 4.0 out of 5.0 Gutes Preis/Leistungsverhältnis Gute Anbindung an das öffentl. Verkehrsnetz - 5min Fußweg zu DLR. Für 3 Personen etwas kleines Zimmer - leider ohne Kästen, aber sauber! Frühstück ist leider sehr eintönig, manchmal fehlte der Käse etc. March 20, 2014
Rated 4.0 out of 5.0 by Holiday Inn Express - Limehouse Good clean hotel and excellent value for money. Easy access to DLR and few stops to the O2. March 20, 2014
Rated 5.0 out of 5.0 by Great Location This is a wonderful location for seeing a part of London that many people don't know. Our walks along the Thames were superb and enjoyable March 13, 2014
Rated 5.0 out of 5.0 by Business Stay As always a very pleasurable experience. Staff very friendly and helpful March 12, 2014
Rated 4.0 out of 5.0 by Great value for London stay Happy to have chosen this hotel and definitely the best value yet for a London visit with family. Staff were friendly and can expect all benefits of a holiday inn! March 12, 2014
Rated 5.0 out of 5.0 by Its top marks for this hotel! Great hotel, wonderful staff, thank you, you really put yourselves out to be of help! March 9, 2014
Rated 4.0 out of 5.0 by Great customer service A great hotel where staff provide excellent customer service. Very limited range of breakfast items. No food available in the evenings but hotel staff very willing to order take aways from nearby outlets. March 8, 2014
Rated 4.0 out of 5.0 by Great location Being close to the Limehouse DLR station is great. It is only 2 stops from Bank Station on the London Underground which is an important hub for much of East London. If you head the other way from Limehouse, you can be at Canary Wharf or the O2 in minutes which means you can be on the Jubilee Line which can whisk you in to West London. To get to the hotel from the station, there is a lovely walk through a park for much of the way. If you head towards the river, there is even a way through onto the banks of the Thames and even a little river beach! From here you have views of the Docklands and the Shard. March 5, 2014
Rated 4.0 out of 5.0 by Location and confort Overall this is the first time stayed and due to it being in Limehouse not far from friends and also DLR to Excel. Arrived early and was allowed to drop off bag in storage. overall pleasant stay and as for breakfast... if like me meat isn't the preferred choice... scrambled egg and beans wasn't really appetising. had it been friend egg, possible hash browns alongside beans and scrambled egg maybe the veg option for hot food been better. March 3, 2014
Rated 5.0 out of 5.0 by Comfortable et clean hotel The neighborhood aspect may not be great, but this hotel is comfortable. The room are spacious and clean. Breakfast is average. March 2, 2014
Rated 5.0 out of 5.0 by First day at London Excellent neat and quiet place. Lovely staff and wonderful place February 27, 2014
Rated 5.0 out of 5.0 by Friendly and convenient stay I found the staff very helpful and professional. The rooms where spotless and the breakfast had a great choice. The DLR is just around the corner. I highly recommend this hotel. February 27, 2014
Rated 4.0 out of 5.0 Warm welcome, good room, free wifi Close to dlr, good sized clean room, staff friendly, able to leave luggage , breakfast is ok,but hot choices are limited and can get busy. Located next door to cement works so prob not for a honeymoon February 26, 2014
Rated 5.0 out of 5.0 by Nice location 3 night visit to London to see the sights. Hotel is in a handy location for the DLR with good quick connections too all sights. Nice basic breakfast did the job. Very nice comfortable room. Will diffidently return for another visit. February 24, 2014
Rated 3.0 out of 5.0 by HOliday Inn Express Limehouse Easy staying Good stay if you are in London for business in this area. Well connected with underground and DLR. Service is swift, breakfast is standard. Be aware of executive cabs ordered by hotel staff, they will charge you double the standard black cab rates. February 23, 2014
Rated 4.0 out of 5.0 by Good value stay! Overall a great hotel in a okay location, not far from the tube station. Very comfortable, modern and spacious room. Staff were all friendly and the lobby was tastefully decorated. Would be better if there was a larger breakfast choice. February 21, 2014
Rated 5.0 out of 5.0 by good value good value choice for 5 day visit, close to transport or easily reached by walking the thames path from tower bridge. Very helpful staff, comfortable room and the breakfast was certainly adequate. February 21, 2014
Rated 5.0 out of 5.0 by Perfect Stay Found location convenient, rooms well appointed and in good repair and the staff were friendly and helpful. February 19, 2014
Rated 3.0 out of 5.0 by chilly start! We were there the night of the fire alarm going off, unavoidable, but unfortunately the hot water system wasn't reset so a cold shower in the morning! That said, the staff were very welcoming when we arrived, the room was spotless, breakfast was plentiful and the croissants delicious! Shame someone didn't think to leave extra pillows and an extra mug as there were three of us in the room. (I'll remember to check next time) Overall, I would certainly stay here again - great location, minutes from the DLR. Just hope next time I get a decent nights sleep - just spoiled our second day. February 18, 2014
Rated 5.0 out of 5.0 by A great place to stay to access the City and very comfortable at a competi This is a very good hotel. Comfortable and very accommodating staff. The location is good for easy access to both the City and Canary Wharf. An easy walk to the latter along the river embankment. Good Bus and Light Railway link. Can be accessed without entering the Congestion Zone. Stayed twice now and will use again when I visit London for a few days break. February 17, 2014
Rated 1.0 out of 5.0 by Prison cell rooms, zero comfort Prison cell rooms, zero comfort. Internet did not work. Staff did not now how to make it work. Breakfast buffet was depressing. February 15, 2014
Rated 4.0 out of 5.0 by Alarmingly good hotel A conveniently located hotel for our needs, which provided just the right accommodation at a reasonable price. The staff were very friendly and attentive and the buffet breakfast was surprisingly good. Had it not been for a false fire alarm at 4 am we would have had a very good night's sleep! February 12, 2014
Rated 4.0 out of 5.0 by Poor value for money Having seen acceptable room rates in London at other locations, the rate paid was excessively high. This I understand was due to an event being held at the nearby O2 arena. My colleagues who have stayed here at different times of the year have never paid such a high rate. Not happy about this at all, for the rate charged I would have expected my bags carried to my room, dinner included, and a suite - not a double room with shower. The breakfast was disappointing as well - no welcome and no offer of the traditional 'full english'. February 10, 2014
Rated 2.0 out of 5.0 by Not the best I have stayed at this hotel many times and it's sad to say it's not upto the standard you would expect. The rooms are rather dated now and the beds are so uncomfortable . The pillows are useless I had 3 as they are so thin. The AC units are pointless, they do nothing at all. Every time we have requested late checkout yet housekeeping still bang in the door at 11am , ignoring the do not disturb sign on the door. Breakfast, well one time we had to ask for more to be cooked as at 10am nothing was left only cereal. The second time a few sausages where left and some beans. No bacon, no eggs. The croissants taste so cheap it is unreal. When we went to checkout and drive away the guy on reception accused us of not paying for our parking. Despite still having the ticket in the window. I had to get the receipt out of my bag and show him. This really should have been updated when I checked in to show that it was all paid for. This hotel lets the brand down which is a shame. February 9, 2014
Rated 3.0 out of 5.0 by Good hotel with good price. The hotel is good and the staff is friendly. We have staid at the hotel before and had a very good experience but not this time, because the fire alarm went on in the middle of the night, so we had not a good night sleep. The hotel is far away from the center of the city but we had to do buisness close by, so that didn´t bother us. We will probably be staying at the hotel next time we visit London. The price is good, the rooms and the beds are good and breakfast is good. February 4, 2014
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