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Rated 4.1 out of 5 by 413 reviewers.
Rated 5.0 out of 5.0 by Friendly, efficient staff and great room. Hotel is an easy walk from Royal Albert on DLR. Great room, modern bathroom. Good strong lighting in bathroom. Overall really good stay and I recommend. Hotel is Express -so no room service, which is okay because you can take food from the bar to eat in your room. Only problem is balancing a tray while using room key-card to operate lift (elevator). November 20, 2015
Rated 4.0 out of 5.0 by VERY GOOD HOTEL Very good location, very good reception service, excellent rooms but the breakfast range can be improved. November 20, 2015
Rated 4.0 out of 5.0 Good location for the O2 and central London Had a great weekend staying here for the ATP tennis finals and it was good to know what the room would be like when staying as a family. Breakfast choice has dipped a little which is a shame. SatNav postcode is slightly out, so make sure you look for the hotel and drive past it to get to the car park. It's really handy for the Canning Town tube station, with the Jubilee line taking you quickly to the O2 - or indeed straight to London Bridge/Waterloo for more central London activities. Easier to get to than other London venues if coming by car, well placed for events at the O2 November 18, 2015
Rated 3.0 out of 5.0 Recent Stay Good value hotel for London. Not the freshest IHG hotel in London but fair price. Very convenient for DLR, 5 mins walk. November 17, 2015
Rated 4.0 out of 5.0 by Fair price terrible breakfast service The hotel generally and the reception staff were fine, its very convenient for the O2. and very close to canning town tube/dlr station, and just a few minutes walk from the emirates cable car. They were let down by breakfast staff who were too engaged in their own conversation and worse texting on their phones to bother to check that crockery and cutlery were stocked and even more appalling on a very busy morning they continually let the hot food run out. Sad because otherwise the value for money, cleanliness etc was generally good. We are tall people and the bed was just big enough November 15, 2015
Rated 5.0 out of 5.0 by Spacious room with great London views I stayed here for two nights from 27 October as I was on business in the City of London. I choose this particular hotel as it provided secure on site parking and is within easy walking distance of the DLR at Canning Town. My double room, on the 3rd floor, was large and spacious, with a sofabed, coffee table, desk and clothes area with suitcase stand. The bathroom was a reasonable size. No bath, just a shower unit. All was clean and quite comfortable. The air con is just for cold air. The radiator didn't come on, but fortunately the weather was quite mild. I had a good night's sleep in a comfortable bed with lots of medium/firm pillows. Breakfast is included for all guests, although choice is slightly limited - would have preferred more fresh fruit as I don't eat cereals or pastries. If you want a hot choice, there are scrambled eggs, beans and sausages. Juices are available and hot drinks from a machine. Overall - I had a good stay and would consider staying here again whenever I need to drive into London. November 1, 2015
Rated 4.0 out of 5.0 by Stay local for Excel Good clean hotel,10 min walk to London Excel Centre October 27, 2015
Rated 5.0 out of 5.0 by Business Trip I use this hotel a lot and haven't had any cause to complain in all the times I have stayed. Unfortunately this trip I was later to arrive than usual and was disappointed with my room allocation. I was placed on the 4th floor, right next to the lift, so I heard not only the lift arrive and depart late at night and then the early hours , but also a constant vibration from the air-conditioning/heating systems which are on the roof all night, it was unrelenting. If I am placed here again, I will refuse the room and the floor and ask to be allocated elsewhere. Not the best sleep I have had at this hotel. However, as usual I was met by very friendly staff and recognised as a Platinum Member. This single occasion wouldn't put me off staying here again, however, a repeat would make me look elsewhere. October 23, 2015
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