Rated 4.0 out of 5 by 289
Rated 4.0 out of 5.0 let down by housekeeping
reception service excellent on early arrival with room ready before midday. Problem with shower draining sorted efficiently. What a pity the housekeeping staff and housekeeper seem to need more training with one mug not washed and replaced, coffee sachet used not replaced.
January 20, 2015
Rated 5.0 out of 5.0 Great place to stay.
We have stayed in other hotels in London, but the London-Royal Docks not only has easy access to the Excel and the O2 but is also the most friendly place we have stopped at.
The rooms are very clean with everything you would ever need. Very fast internet access choice of pillows etc.
The breakfast has a great choice and the breakfast area is spotless with staff constantly cleaning.
The staff really do go out of their way to make sure you have a great stay without getting in the way
The best place we have stayed in London by far.
(We have stayed in approx. 9 - 11 hotels in the last two years in London)
January 15, 2015
Rated 5.0 out of 5.0 by Nora 12.3 Hotelzimmer
Das einzige, was mir in dem Zimmer gefehlt hat, ist ein Schrank
January 13, 2015