Rated 4.7 out of 5 by 183
Rated 5.0 out of 5.0 by Mels61 Great service
This hotel was the best I have ever stayed in. Very comfortable bed, and facilities, great shower and wonderful hospitality. Would not be afraid to recommend this hotel yo any one. Choice of breakfast was second to mind and room service was excellent.
October 7, 2013
Rated 4.0 out of 5.0 by Yemii Conveniences and Improvements
I felt at home while staying at your hotel. The room was well condusive and conveniences are very good but the breakfast duration should be Extended. We Muslims feel there should be more options to the pork served, chicken or meat will be well preferable. We be visiting next summer. Thanks
October 6, 2013
Rated 1.0 out of 5.0 by toki not consider loyalty ihg
Its 1st time in 5 years we did not received any benefit as a patinium ambassador member. i booked 2 rooms for my family since one week before and i request in booking and request by phone aswell for upgrade my room and joint room. but in 7 days not any upgrade my room and not given me joint room. its very bad experience in this brand hotel.
October 1, 2013
Rated 5.0 out of 5.0 by Rockhopper Exceeded my expectations
We stayed for a single night for a concert at the O2, to avoid the need to drive home the same night.
I was slightly wary that the place might be a little pretentious, but I need not have been concerned. The staff were all warm and welcoming, with a genuine attitude to customer service.
Our King Bed Studio Suite was exactly as shown on the pictures as were all the public areas. The air conditioning and excellent bed enabled us to have a comfortable night's sleep and wake up feeling refreshed. It was great to have a kitchen area with a fridge to keep drinks cool. The hot and cold buffet breakfast had a good selection of fresh foods, hot and cold drinks.
I think we paid a very fair price for a good quality hotel in London and would definitely recommmend to my friends and family needing to stay in London, either for short or long stays.
The only minus point is that we travel most of the time with our two teenage children and there are no suites at this hotel suitable for the family to stay in together as far as I can tell. If these were available we would stay more often in this hotel.
October 1, 2013
Rated 5.0 out of 5.0 by Mangofish2013 Was reluctant to write this review...
...because there are so many good things to mention and I was worrying that if I wouldn't be able to make a reservation next time!
Although Stratford London is not located in Central London, with the great transport network e.g. DLR, Central Line, Jubilee Line and the Overground, it is actually very convenient to traveling around. The carpark onsite has recently raised the tariff but still at a very reasonable rate.
Shopping centre opposite to the hotel provides plenty of shopping opportunities but more importantly, plenty of choices of restaurants, food shops/stalls plus two supermarkets to get the ingredients to cook in the kitchenette in your own room.
The kitchenette is very well equipped. There is no oven but the microwave has the oven function and it worked well. I agree with many other reviews that the room is clean; in addition to the basics, there are apple tv (additional charges applied at very reasonable rate#; and the best sanitary bags I have ever come across.
There is another important thing i.e. the design of shutting mechanism of the room doors - it had never been a single slam of door throughout my seven nights' stay #over three occasions#.
Last but not least, the staff are helpful and approachable in general with Helen who is exceptionally professional and kind with genuine warmth which greatly contribute to the home like atmosphere.
5 out of 5 is totally achievable and not far off. Thank you!
October 1, 2013
Rated 5.0 out of 5.0 Love this place
As good as hotels twice the price or more in London. Great location for getting to City or Canary Wharf and all the shops and restaurants right on your doorstep. We really like having a kitchen - although an oven would be great addition,. Very comfortable and super clean. Staff really care and are very welcoming and helpful.
September 26, 2013
Rated 5.0 out of 5.0 by DutchCaroline great service
it was pleasant to stay, feel comfortable. Nice bed and shower.
September 23, 2013
Rated 5.0 out of 5.0 by StevieC80 Home away from Home
From the warm welcome we all had upon arrival, to the homely feel to the room and the hospitality from Debbie at breakfast all fitted together to make a wonderful stay. It truly is home away from home. Timothy on front desk stood out.
September 12, 2013
Rated 5.0 out of 5.0 by CMFry Fantastic views
We thoroughly enjoyed our stay last week; the suite was excellent and the breakfast was lovely, with range of food available to suit everyone, and the dining room had the most fantastic views over London I've seen.
September 11, 2013
Rated 5.0 out of 5.0 by Learm13 Excellent Hotel with an excellent adjacent large shopping mall
Very clean hotel with spacious rooms include everything, even dishwasher and ironing board, but do not forget to bring slippers. Located 20 meters from a large shopping mall and a five minute walk to the subway. The only thing you will need is London Travelcard that will give you the option to use local transport freely, the hotel location is relatively far from the center, about 20 minutes by subway. Highly recommend the hotel.
September 11, 2013
Rated 5.0 out of 5.0 by steved01 good friendly service
Chloe , helen , Shannon , Thomas,Rafe and the rest of the front desk are friendly and helpfull,
Breakfast staff are the same nothing is to much trouble , they keep the breakfast area clean and tidy and always happy
Sales staff Emma and Nadine always ready to accomadate when they can.
Rooms are made up everyday and if anything is needed never to much trouble to find it
September 10, 2013
Rated 4.0 out of 5.0 by aqnor Great "hotel" but with some minor improvements
Everything with this "hotel" is great, but there is still some minor improvements to make it perfect.
1) Breakfast is awful, even though its a complimentary(its included in the price) it should be much better. This is a 1 star breakfast which needs major improvement.
2) Living in 2013 and having to pay extra for an 8 mb/s internet is not acceptable. If the concept is feeling like home you should feel like a home by having high speed internet without paying 29 pound for a week. That is expensive. Comparing to my home net which i pay 30 pound a month for a 26mb/s speed.
3) The air condition in the room is strange it gets to cold at night
September 4, 2013
Rated 4.0 out of 5.0 by Oiler1fan Good but could be better
If you are a european or asian visitor be prepared to eat english style. Like so many London hotels they have forgotten they get foreign guests and breakfast has no meat, cheese or rice options that you are used to at home. Other than that you can expect a pleasant stay.
September 3, 2013
Rated 2.0 out of 5.0 by Luckysamba Not the place to stay in London
Poor reception service, poor breakfast & service, badly situated, noisy, staff over friendly.
September 3, 2013
Rated 5.0 out of 5.0 by curranma1 A great stay
I got to the hotel and realised that I had booked the wrong date in my rushing to get booked in that same day.
The staff were more than happy to help me and the booking was changed and in I went.
I found the hotel to be fantastic and the views spectacular
Well worth every penny and would happily book again
September 1, 2013
Rated 5.0 out of 5.0 by Tipsterjay Great Place to stay and Superb Location
I stayed here for 2 nights with my 10 year old son. What an amazing place to stay, rooms are modern and spacious. The bed was super comfy and the Apple TV in the room was a welcome surprise. Breakfast was lovely, plenty of choice and great looking out to the Olympic Stadium. Location in the Westfield is a little challenging but once you get the car parked (£5 a day wow) and checked in there's lots to do and plenty good views of the Olympic Park.
This was my first stay at a Staybridge Suites and it most certainly won't be my last. Thanks we had a great time.
August 31, 2013
Rated 5.0 out of 5.0 by Nefertiti Good service, professional friendly staff, comfortable room
From the minute you enter Staybridge, you are made to feel at home. Excellent professional service from a very well trained team. I think I met almost every staff member during my nine weeks stay, and each of them had the ability to combine professionalism with friendliness. Large spacious rooms with good kitchenette facilities, excellent buffet breakfast, with tea and coffee available in the lounge 24/7. Guest cocktail reception held three nights a week. No request was too much trouble, and always dealt with immediately. Great location with easy access to Westfield Mall and public transport, I would definitely recommend this hotel to others, and will definitely stay there again. Very very comfortable, and really feels like a 'home away from home'.
August 31, 2013
Rated 4.0 out of 5.0 by Dorstman Good Staff and Great Breakfast.
Nice family accommodation. Good environment to shop. Wonderful staff members.....
August 30, 2013
Rated 5.0 out of 5.0 by Hanlor Great location. Great stay
We chose Staybridge suites for its location and space. Stratford has great train and tube connections and with Westfield on the doorstep, there are so many good options for dining out. Have stayed at let's of Holiday Inns and other brands. This was one of the best in terms of delivery n what was promised
August 29, 2013
Rated 4.0 out of 5.0 by Quannum76 Home from Home
I have stayed at this hotel a number of times and I always find it a pleasant, comfortable and welcoming place to stay.
August 27, 2013
Rated 4.0 out of 5.0 by Angieemz Excellent suites great service
Overall standard of stay was excellent, we booked interconnecting rooms overlooking the olympic stadium due to a family holiday. First night we were kept awake all night due to noisy air con. Failed to get interconnecting room on second night. Last night moved to original view and interconnecting room (we stayed 3nights and moved 3 times !!.)
August 26, 2013
Rated 5.0 out of 5.0 by TheZoo Excellent location
Excellent location and service. Proximity to public transport, mall, lots of restaurants, casino, movie theater, grocery stores is unbeatable. If you have to stay somewhere for business a few days to a few weeks it is like having a little bit of everything within walking distance. and for sightseeing you are just a few tube stops away from the downtown core.
Amenities are very good and up to Staybridge standards but food tends to be a repeat daily (breakfast and evening social) - what they put out is excellent but there is no daily change so it does get old after a few days. Variety is nice and I am used to this at US/Canada Staybridge locations.
On the plus side, they are honoring the free internet benefit for IHG members with full high speed being provided free of charge (compared to other IHG hotels in the UK that only provide "low" speed internet for free and want money for high speed).
Overall a good choice.
August 21, 2013
Rated 5.0 out of 5.0 by MumDD Nice breakfast and great service
Home away from home. Located on same building with Westfield shopping mall with lots of shops and restaurant to choose from.
August 20, 2013
Rated 5.0 out of 5.0 by Shazzer Fantastic, first-class hotel.
We had 5 nights in this first-class hotel.
The reception staff were great, very friendly and professional.
The rooms were very comfortable and clean and our request for an Olympic Park View were met.
Breakfast was a delight. Plenty of choice and a fantastic view of the Olympic Park and London.
We have already booked to go back for our daughter's 16th birthday in January.
August 20, 2013
Rated 5.0 out of 5.0 by michel65 Excellent weel in London
We stayed 8 nights at the Staybridge and enjoyed the stay.
Easy access to the subway and next to the mall.
The only down size is the extra cost of 100pounds to come and go to Heathrow airport.
August 17, 2013
Rated 5.0 out of 5.0 by Tati23 Great place to stay!
I REALLY enjoyed being at Staybridges! Really comfortable rooms, great location, really friendly service and great atmosphere!
August 12, 2013
Rated 4.0 out of 5.0 by leaway weekend in stratford
hotel lovely excellent location and reception staff coulnt be more helpful
idealy location for shops and olympic park.
breakfast and 24hr beverages excelent
one negative is distance betweencar park( in shopping cente) and hotel. when asked how to transfer luggage reception offer concierge service. the concierge basically provided a luggage trolley and we were expected to load and pull it across the shopping centre with luggage and suits on it. Not good service at all very poor in deed
August 10, 2013
Rated 5.0 out of 5.0 by MRJH First Class
No hesitation to recommend and its not often I do that
August 4, 2013
Rated 5.0 out of 5.0 by Geoff172 Exceptional quality
Excellent service, great room, if some way down the corridor, however great for a morning jog prior to breakfast, fantastic view of the Olympic Park whether or not anything is going on. Breakfast balcony overlooking the park is delightful.
August 1, 2013
Rated 5.0 out of 5.0 by Joiseygirl Excellent location!
The reception staff was wonderful and facilities fulfilled all my needs. The location is excellent - convienient to shopping and entertainment, close to Olympic Park and the tube to Central London.
July 29, 2013