• English  English
    Select to close.
    Current Settings are:
      /  English

    Change Preferences:
    Country / Region of Residence:
    Available Languages:
  • |
  • |
  • |
  • 1 888 HOLIDAY
Select to close.
Select to close.
Email or IHG® Rewards Club # PIN
Not a member?Join Today!
Forgot PIN
All fields are required.
If you have forgotten or lost your Personal Identification Number (PIN), we can email your PIN to the email address in your IHG® Rewards Club account profile.
If you do not have an email address in your profile, please contact your local IHG® Rewards Club Customer Care  to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address viawww.ihgrewardsclub.com/email.
IHG® Rewards Club # Email Address

Not a member?Join Today!
Create PIN
All fields are required.
IHG® Rewards Club # ZIP/Postal Code
First Name Last Name
Please select a 4 number Personal Identification Number (PIN) which will be used to access your IHG® Rewards Club account.
PIN Verify PIN
Not a member?Join Today!
Create Email
All fields are required.
Thank you. Your PIN has been created. Please enter your email address so you can use it to log into the site in the future.
Email Address Verify Email Address
Email Hotel Get Directions Add to Favorites Print Fact Sheet

Book this Hotel

Best Price Guarantee

Reward Nights
When redeeming points for a Reward
Night, you may only book one room at a time.

Once you complete your Reward Night
reservation you will be given the option
to duplicate this reservation

(e.g. Nov-28-2014)
(e.g. Nov-29-2014)
Have a Group Code?
Have a Corporate ID?
Check Availability
Processing your request...

* Requires affiliation in the respective organization.

** Best Available Rate Search does not include affiliation rates.

Select to close.

To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool, call 1-800-MEETING (in United States, Mexico and Canada) or contact a Global Sales Office.

Close Button
Your Recently Viewed Hotels

About our Hotel

Location: Airport

  • Location: Airport
  • Closest City: LONDON
  • Distance From Hotel: 10.0KM
  • Local time zone: GMT-00:00

Check In: 2:00 PM Check Out: 11:00 AM

  • Check In: 2:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 18

Credit cards

Credit cards

  • American Express
  • Master Card
  • Visa



  • Number of Rooms:8
  • Parking
  • Service Animals Allowed



  1. German
  2. English
  3. Spanish
  4. French
  5. Italian
  6. Polish
  7. Portuguese
  8. Romanian

Pet Policy

Pet Policy

Guide dogs only.



  • Number of parking spaces:40
  • Car Parking Available
  • The car park has 40 spaces including 7 disabled parking spots Car parking facilities are available at a charge of £10.00 per night.
  • Daily Parking Fee ( 10.00  GBP)


Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Premium Internet Service

Premium Internet service has twice the bandwidth of the standard Internet service and is usually recommended if you plan on streaming movies or you do a lot of online gaming.
Wireless Internet available
Premium Internet Fee£ 12.00 12.0  GBP



  • Hotel renovated inFebruary 01, 2013
  • Total number of rooms:136
  • Total number of rooms with only one bed:80
  • Total number of rooms with only double beds:56
  • Total number of non-smoking rooms:136
  • Total number of rooms for the physically challenged:8
  • Interior corridor
  • Total number of floors:4
The Holiday Inn Express London - Royal Docks/Docklands hotel is perfectly situated in the heart of London's dynamic Docklands area and is only minutes away from Canary Wharf and the Excel Exhibition Centre. London City Airport is only 2km away and Canning Town Tube and Bus Station is within few minutes walk.

O2 Arena is also a short distance away (only one tube stop). Holiday Inn Express London - Royal Docks/Docklands hotel has 136 fully air
View More

The Holiday Inn Express London - Royal Docks/Docklands hotel is perfectly situated in the heart of London's dynamic Docklands area and is only minutes away from Canary Wharf and the Excel Exhibition Centre. London City Airport is only 2km away and Canning Town Tube and Bus Station is within few minutes walk.

O2 Arena is also a short distance away (only one tube stop). Holiday Inn Express London - Royal Docks/Docklands hotel has 136 fully air conditioned ensuite bedrooms. This London hotel has spacious family rooms. All rooms have free High-Speed and Wireless Internet access.

Visitors to the World Travel Market, International Boat Show, Toy Fair, London Wine Festival and Anthony Robins Exhibitions will all find the hotel ideally situated.

Meeting and Conference rooms are spacious with natural daylight, convenient for local business meetings.

View Less
Those who are under 18 years old stay for free when sharing a room with their parents at the Holiday Inn Express London Royal Docks-Docklands and our knowledgeable Front Desk staff can offer advice on attractions and local restaurants. All our guests can enjoy a Hot and Continental breakfast included in our rates and free wireless Internet throughout the hotel.

Guest Reviews

Rated 4.2 out of 5 by 412 reviewers.
Rated 5.0 out of 5.0 by Great Hotel Everything you can ask for with the only improvement being to update the mattresses, but I still slept okay. I have stayed at Crowne Plaza in LA, Tampa, Baltimore, Chicago, and now London; this is 2. May 28, 2014
Rated 5.0 out of 5.0 by A garte stay I had a grate stayt at the crown plaza while i went to comic con, the facilatys were grate and it was a plesant trip May 28, 2014
Rated 5.0 out of 5.0 by Great service for an overnight stay. We stopped at this hotel because of it being close to Excel. We were very happy with the level of service given by the staff May 28, 2014
Rated 5.0 out of 5.0 by hotel experience What can i say. Fantastic hotel, great service, great view, if your staying on the front side. The weather helped. 30sec walk to the tube. 15min walk to the O2 center. . May 21, 2014
Rated 4.0 out of 5.0 by Happy with the stay Contract rate with my company had me in a twin bed for the first time,but my wife didn't complain since she wasn't with me. Bed was comfortable and got good rest. Really close to Financial district and DLR ride was a breeze. May 21, 2014
Rated 4.0 out of 5.0 by Best beds of any hotel!! Nicely positioned next to the DLR, I have stayed here several times. Great rooms, with beds that you simply sink into! Check in is always slow. Good complimentary shuttle bus to Canary Wharf...although it did feel like I was in wacky races both mornings with an over enthusiastic driver. Breakfast staff are fantastic. Very welcoming, they are a highlight. My only gripe on this stay was room service. The tray charge is £5 which is extortionate compared to local competitors (Radisson for example is £1.50). May 20, 2014
Rated 5.0 out of 5.0 Great Comfort Very nice room appliances and stuff Very Clean Great staff hospitality May 20, 2014
Rated 5.0 out of 5.0 by Excellent Hotel The staff at the Crown Plaza Docklands are so friendly. From the front desk check in, to dinner and breakfast staff, everyone was smiling! The room was great. Breakfast is very good with plenty of choices and big mugs of great coffee! There is a lovely relaxing terrace to have lunch, dinner or drinks outside, The pool and gym are an added bonus. The location is superb for Excel, and just round the corner from Royal Victoria DLR. Great views of the river and the O2. A really super place to stay. May 19, 2014
Rated 4.0 out of 5.0 by Nice hotel in a different London area Nice hote, good breakfast. In a different location but convenient for London city airport. May 19, 2014
Rated 4.0 out of 5.0 by IMPRESSIVE FACILITIES A great location and with lots going on. We appreciated a leisure pool in such a cramped footprint - good design to fit this in. Appreciated the quiet zone we got put into. Less impressed by the catering - the bar/grill food looked appetising - a good menu, visually - but lacked taste. A clam chowder lacking evidence or taste of any clams (except clam shells) was a low point. As a stopover for London City airport or the exhibition centre a good location and well supplied with transport facilities. Excellent and helpful staff, worthy of the best North American practice in customer service. May 12, 2014
Rated 5.0 out of 5.0 by First class Rooms and amenities are what one would expect from this grade of hotel. The staff, on the other hand, where really first, first class - friendly, efficient. On their own merit, this could be a 'we will go back to' factor. Congratulations May 12, 2014
Rated 4.0 out of 5.0 Plaza LONDON DOCKLANDS There was a mismatch! Eventhough, the booking was done at the sametime - for first morning the breakfast was not included. In the end it was managed by the servise officer! May 11, 2014
Rated 5.0 out of 5.0 by Great hotel The staff were fantastic, couldn't do enough for you always friendly and greeted you upon arrival each time would definitely recommend the hotel to anyone travelling to see any concerts at the O2' very convenient clean and friendly hotel and staff. April 30, 2014
Rated 5.0 out of 5.0 by Great hotel Stayed for 2 nights during the Clinical Pharmacy Congress Show April 25th and 26th. Very attentive staff nothing to much bother, great breakfast. Thanks for a pleasant stay. April 30, 2014
Rated 4.0 out of 5.0 by excellent location for O2 and Excel Got a good deal and was very happy with hotel. Staff lovely, great room and pool area small but nice. Brilliant location for O2 and Excel. April 29, 2014
Rated 4.0 out of 5.0 by Obligation to pay caution 150 GBP The hotel was very good, any problem with the reservation on the beginning. But I was very suprised wen I had to pay (to block) from my card 150 GBP caution, if I anything steal. It was first time I met in any hotel in the Europe. Till today (1 week) I have blockation of those ammount on my account. Second problem, too expansive breakfast (18 GBP). Other way the hotel was excellent. April 27, 2014
Rated 5.0 out of 5.0 by Stay Hotel us ideal for all kind of travellers and close to the links. Room, facilities and staff all working to ensure every guest has great stay April 27, 2014
Rated 3.0 out of 5.0 by Lovely hotel but be careful of the billing I have stayed here at the Crowne Plaza, Docklands, three times in the last two years. The hotel is very nice, friendly staff (especially the breakfast crew) and excellent facilities including a lovely swimming pool. However on two of the three stays I have encountered billing issues which has now left a sour taste (especially as I don't seem to have had any problems at the many other IHG stays I have had). On the first I had a free stay through IHG rewards but the hotel had no record and wanted to bill me full price until I found proof of my entitlement (luckily i brought my laptop with me). The second time I was invoiced after my stay for an item from the mini bar I did not have. April 24, 2014
Rated 5.0 out of 5.0 by Superb Stay Great location with good transport links. We were upgraded to a suite on our arrival which was a lovely surprise and the room was great with a really comfy bed. We ate dinner at the hotel which was nice, however the service was a little slow and it would have been nice for them to offer some little nibbles to keep us going until our food arrived as we were hungry. Breakfast was good and plentiful. Would definitely stay here again. April 24, 2014
Rated 5.0 out of 5.0 by Lovely hotel and staff We only stayed for one night but the staff were all so friendly, helpful and accommodated our every need. Our room was very clean with stunning views of London. The hotel may not be in the centre of London but it was so easy to get to where we needed to go with the DLR only a stones throw away. We will definitely be returning to this hotel! April 23, 2014
Rated 5.0 out of 5.0 by Very good, handy for docklands/canary wharf This is a top notch modern hotel. Very good quality. Excellent location for docklands, city airport, Excel centre or Canary Wharf. It is only 2 mins walk from the DLR station giving good connections to other parts of London. Rooms are very good - well equipped, excellent views of the city, comfortable. Service is only average - efficient and well mannered but a bit perfunctory and impersonal. April 21, 2014
Rated 2.0 out of 5.0 by Fawlty Towers in Docklands We had several issues during our stay, including a safe that never worked, a plastic bag taped over the smoke detector (probably by a previous guest) which we reported twice before it was removed, a lift that didn't work, and a lack of the small luxuries that we have found in other Crowne Plaza hotels, such as bath robes, blanket (alternative to doona which was too hot), and the availabily of the Courtesy Bus after 10am (strange time to end that service as most guests are checking out then). The staff overall were lovely apart from one who was forgetful, and we were offered a free meal as compensation for the lack of a safe and the smoke detector issue, but only after enquiring for compensation due to the lack of facilities made available during our stay for which we had paid in advance some time before travelling. April 20, 2014
Rated 5.0 out of 5.0 by Staff Friendly staff. Tidy room. Exzellent Location to the EXCel Center and the City Airport. April 16, 2014
Rated 5.0 out of 5.0 by Great Hotel If your staff manages to remember their guest while having hundreds of guest during a convention down the street...I'm impress. Very friendly staff from the front desk to the cleaning crew. There are some outdated items in the rooms, the toilet was leaking which I see as a waste, that should be an easy fix. The pillows could also use an upgrade. More outlets in the room would also be great. I think that also, they should have more electrical adapters for those traveling from overseas. Specially with the convention next door. Lastly, food could use a major upgrade. Overall enjoyed the experience. April 16, 2014
Rated 3.0 out of 5.0 by a good hotel, expensive though Luckily I had this stay on a 241 stay, so the value was good, but I would not pay the full amount that is listed on their website. There was an upgrade to the next level of room, this featured a desk in the room and dressing gowns. Breakfast was £10 each and of a very good standard. The location was ideal for us as we were heading to the olympic park, if you wanted central london it is quite far out. there is a swimming pool available, quite rare to find in a london hotel. April 14, 2014
Rated 4.0 out of 5.0 by Nice place Nice rooms, bed too small, used to King Size, no power shower, plenty space in room. Please buy better quality bacon or cook it right, breakfast Friday morning was dreadful, sausages inedible, bacon not much better, no fried eggs. Saturday/Sunday much better due to being busy, everything was freshly made, though bacon still a problem. Nice meal in your restaurant on Friday evening, good service with a smile, but please employ some British staff who can understand a conversation, had an easier time in Venice speaking to hotel staff. Overall great hotel, great location, would recommend. April 10, 2014
Rated 5.0 out of 5.0 by Overall Experience The hotel staff were super efficient and friendly There was a queue at Reception when my daughter And I arrived to check in. We were shown to comfortable Chairs and offered glasses of refreshing water and also Cookie! After a very short wait we were ushered to the Desk to check in and checkin was short and relatively painless! You are asked for a debit or credit card so they can hold £50 towards any charges you may make in the room Apart from this everything else was perfect The rooms was spotlessly clean and of a high standard We particularly liked the iron and ironing board available In the wardrobe The location is ideal for the O2 and the hotel faces The water - if you're lucky enough to have a room At the front of the hotel you'll have a great view Train & tube from central London make for ease of getting there We will definitely stay in this hotel again Thank You Crown Plaza! April 9, 2014
Rated 1.0 out of 5.0 by Poor experience Bad experience, sloppy attitude at check-in, smelly room, filthy carpet. Hair all over the place. Not my cup of tea at all! April 6, 2014
Rated 4.0 out of 5.0 by First time at the Crowne Plaza London Docklands My arrival at the hotel was marred by building work being undertaken on the front entrance. SURELY WITH THE EFFECIENT COMPUTER BACKUP IHG has MY WIFE AND I SHOULD HAVE BEEN TOLD IN ADVANCE OF THIS. A point IHG should take up. The staff were at various points of their training. Only one member of staff was outstanding. This was Alberto in the dining room. April 3, 2014
Rated 5.0 out of 5.0 by Good service Absolutely great place to stay only bad point is how long you have to wait to check in April 2, 2014
<<prev 5 6 7 8 9 ... 15 next>>
If you are not already a member, join now.
Stay revved up.
Check In
(e.g. Nov-28-2014)
Check Out
(e.g. Nov-29-2014)
Check Availability