Rated 2.0 out of 5.0 by DC99 Street noise high throughout night. Saved by the staff
Hot water failed on 2 separate mornings
Noise from street unacceptably high throughout the night and I was on the sixth floor
Staff were very helpful and courteous, let down by their facility
March 12, 2013
Rated 5.0 out of 5.0 by TravellingDuckPlucker A Little Gem
Great hotel. Nice clean, modern rooms & bathroom was good. Great location so close to DLR stations & Westfield Stratford City. Very helpfull front desk staff. Best London area HIE I've stayed in & would definitely stay again. Room booked in advance so represented v good valuefor money.
March 5, 2013
Rated 5.0 out of 5.0 by Regular623 Excellent hotel for the price, staff very helpful
I have stayed at the Holiday Inn Express London Stratford most weeks for the past 15 months, For the money I suspect there is little to beat it so close to London City Centre only 5 stops from Bank on the Central Line. Also very close to Stratford Centre for shopping. The rooms are clean and big for London and the staff are friendly and down to earth. The food menu is standard burger and steak but is always well cooked as the kitchen team are keen to please. There is usually a chefs special. I have stayed in other Holiday Inn Express in the London area (Limehouse had no evening food!, Greenwich....) but none are a patch on this one. Hot breakfast is a bit limited but the price is low so what do you expect. The continental breakfast is good and the croissants are great. Good rooms, good value and excellent friendly staff at reception and in the bar.
February 28, 2013
Rated 5.0 out of 5.0 by JCLA JCLA
Friendly staff and good clean rooms .Close to Stratford Westfield shopping centre . Had a great time.
February 23, 2013
Rated 5.0 out of 5.0 by Jane46 Great room and service
Excellent service from staff. Good sized, modern and very clean room. Breakfast poor choice - only sausages, beans and scrambled egg for hot menu. Breakfast room busy
January 31, 2013
Rated 5.0 out of 5.0 by Richard162 Bacon at Breakfast please
Please put bacon back on the menu for breakfast.....
January 17, 2013
Rated 5.0 out of 5.0 by Richard162 Meets business needs
Convenient for underground network, but hesitant walk from Stratford International terminal....
Clean and fresh lookng hotel with, up to now, comfy and quiet rooms (was overlooking the back though).
Incoming phone calls to hotel not always answered quickly if reception is busy.
January 14, 2013
Rated 4.0 out of 5.0 by CARLW40 great price
very good hotel apart from the beds way to soft was hard to get out of them and had the worst night sleep ever and the breakfast was poor but you do get it free with the room
January 8, 2013
Rated 4.0 out of 5.0 by Spotty Good hotel but needs better directions
The directions from the tube are pretty useless. More detail please.
Breakfast was a bit of a scrum, not enough seats when we went down. Otherwise a good hotel within walking distance (once you know where your going) to Stratford station. Room was great, and staff nice. Would recommend.
January 8, 2013
Rated 5.0 out of 5.0 by Blueiain Stratford, holiday inn express
Excellent hotel, good continental breakfast, and friendly staff, close to all of the local amenities, 5 mins from the Westfield shopping centre and Stratford rail/tube station, I will use again for my next London Visit in Feb 2013, if you want a decent hotel for a good price I would pick the Holiday Inn Express in Stratford.
January 6, 2013
Rated 4.0 out of 5.0 by Nickw177 Nice room, free upgrade, friendly staff
Comparing the price with the location and room it was a pleasant stay in this hotel with friendly and helpfull staff, I would recommend this hotel for example for a cheaper visit of london and it's shopping malls
January 3, 2013
Rated 5.0 out of 5.0 by Soph11 Great room and genuinely lovely staff
Very welcoming staff. Straightforward facilities nothing posh but everything new and clean. Everything you could want. Didn't realise the location was rather faceless/businessy but it was only five mins walk to tube/dlr and it was about ten pounds cheaper because of its location (i think). There was no problem with street noise at all and the room temperature was perfect. Dinner was good and just what we needed at 9pm before an early start.. We were able to leave our luggage all day at no cost. Thanks to the staff on reception for making our brief stay an enjoyable one.
January 1, 2013
Rated 5.0 out of 5.0 by Roger2 Good Break
Very enjoyable break, there was a problem with the heating which was attended to promptly by a Duty Manager. It was a pity that since our return I have found that despite Reception swiping my Priority Club Card I now understand that this stay was considered unacceptable for the award of points.
December 21, 2012
Rated 5.0 out of 5.0 by Stewardess56 Excellent location
The staff and service at this property is excellent. However the bedrooms are very cold in winter and you will need to have the heating up high.
December 16, 2012
Rated 1.0 out of 5.0 by Younus Mr. Younus
I never been to a worst hotel experience. Staff are looking penny
December 14, 2012
Rated 4.0 out of 5.0 by gampes Very good hotel, easy to reach public transport, good staff and good food.
Is not first time that I visited Holiday Inn Express Stratford : I'm stayed with my family and friend for three nights, everything was very good, food (breakfast and dinner). Cleanliness inside rooms and common areas very good.
I was impressed about kindness and preparation of staff, respect to the first experience in this hotel (year 2008), everything were improved.
I suggest to take in consideration Holiday Inn Express Stratford for your visit to London!
Only one negative matter: internet service (wi-fi) should be free of charge at least for Priority Club Rewards members.
December 12, 2012
Rated 5.0 out of 5.0 by George3899 Highly recommend - would use again
Stayed here to do some Xmas shopping - ideally situated for Westfield shopping centre and Statford tube for London city centre - both a 5 minute walk away. Room warm and comfortable - kids' sofa bad far better than some hotels I've stayed in ! Hotel lovely and clean. Great breakfast selection. Will definitely book again for next year's Xmas shopping trip !
December 11, 2012
Rated 4.0 out of 5.0 by Antonyurban Still great staff!
Everything a good as it was 3 months ago on my last visit. But sadly the water pressure in the bathroom is still pathetic. I appreciate putting in one of those things that save water but it makes for a frustrating attempt to shower under a trickle. Lets hope they fix this before my next visit.
December 10, 2012
Rated 4.0 out of 5.0 by RoyA Comfortable room
The staff on reception were excellent and very efficient. The room was very comfortable and the facilities were very good. The hotel was only a ten minute walk from major transport links at Stratford and also the Westfield shopping mall. The only drawback was the distance from central London.
December 5, 2012
Rated 4.0 out of 5.0 by Foxrockderek Don't bring your car
There is a nice feel about this hotel with a varied mix of guests, holiday makers, business people and contractor crews all staying there.
Staff are very keen, so keen in fact that if you go back up for something at the breakfast area, your breakfast will be gone when you come back, every time, but that's ok.
Everything is good except £20 for the car park is a bit steep.
So don't bring the car.
December 3, 2012
Rated 4.0 out of 5.0 by leena Nice
Nice and great service! Coming back.
Good Breakfast buffe.
November 30, 2012
Rated 3.0 out of 5.0 by DWM1875 Location is the key
I have stayed at this hotel on several occasions, including when it was a building site in preparation for the Olympics.
This stay was my worst and was entirely due to the bed which made me sleep poorly on both nights of my stay. Holiday Inn beds are normally firm and comfortable but this was soft and sloppy. Time to replace a few mattresses?
On a more positive note: I rarely use the hotel facilities as there is so much within walking distance but I regularly take breakfast & find this varied and tasty. The staff are always polite and friendly at this early hour.
The main attraction of this hotel is the availability of smoking rooms and the easy access to London City Airport via DLR or bus.
I like this hotel and it pains me to have to include negatives. I have further reservations in 2 & 3 weeks and hope to be able to redress the balance then.
November 27, 2012
Rated 2.0 out of 5.0 by Evka not recommended
very noisy heating, broken window, unpleasant personal
November 24, 2012
Rated 4.0 out of 5.0 by TipperaryJim Great staff & excellent service
Great location, only a short walk to tube and bus station.
Truly welcoming staff, very helpful and friendly.
Facilities very good, comfortable seating area.
All in all, a gem in East London.
November 17, 2012
Rated 5.0 out of 5.0 by Rosie1066 Comfortable and conveneient
I stayed here one night when I was attending a concert at the o2. Transport was easy - the tube is only 7 minutes walk away and the o2 is only 4 or 5 stops away.
The room was clean and comfortable.
The choice at breakfast was good, although a bit lacking on the cooked side for a vegetarian, however you could help yourself to as much as you wanted.
All in all a positive stay and I would would use this hotel again.
November 16, 2012
Rated 5.0 out of 5.0 by wlke21 London Break
Flying from the Isle of Man to London City Airport the hotel was easily accessed on the DLR. The Underground and bus connections couldn't have been easier. The Westfield shopping centre is great and there is a good selection of restaurants in close proximity between Stratford Station and the hotel.
November 16, 2012
Rated 5.0 out of 5.0 by POTTERBUS GREAT HOTEL
STAYED JUST THE ONE NIGHT, BUT HOTEL IS VERY VERY GOOD, GOOD STAFF AND EVERYTHING YOU WOULD EXPECT FROM A HOLIDAY INN EXPRESS.
WOULD STAY AGAIN IF WE WERE VISITING THE SAME AREA.
November 13, 2012
Rated 5.0 out of 5.0 by Finlay54 Lovely rooms, very clean and comfy
Only problem with the rooms were that they were too hot, we couldn't get the temperature to go any lower and found it very stuffy. We could not open the windows as we had 2 small children in the bed under it !
Apart from that our stay was excellent, staff were very accommodating and friendly, food was very good and we would certainly stay again if the need arose.
November 12, 2012
Rated 4.0 out of 5.0 by redskin great service
good transport connections
really good pleasant staff
November 11, 2012
Rated 1.0 out of 5.0 by philippe Very noisy place
We have spent 1 week in 3 different rooms of this hotel. In any of these rooms and all the time, we could hear : the air conditioning (2 or 3 machines were in the courtyard near the rooms we occupied) ; many airplanes (the hotel is close to London City Airport) even soon in the morning and late in the evening .
The windows are absolutely not adapted to such a noisy environment.
Fortunately, the personnel was very professional and kind : they changed our room twice but nothing could avoid the noise.
I thought they were never such problems in Holiday Inn hotels. I was wrong. Next time, I don’t know if I shall choose a Holiday Inn Hotel.
November 8, 2012