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Rated 4.3 out of 5 by 203 reviewers.
Rated 5.0 out of 5.0 by Value for money Centrally located to access. The West End and favourably placed to enjoy the abundant facilities of the Westfield shopping centre you felt you were spoilt for choice .options to enjoy your stay were endless. March 12, 2014
Rated 5.0 out of 5.0 by Room facilities Room facilities were decent. Bed was comfortable n also the room was clean n cosy. It had all provisions. Breakfast very limited choices n monotonous . Overall good n reasonable for a short stay. March 4, 2014
Rated 5.0 out of 5.0 by Great service I actually stayed at the hotel from February 19th till February 23rd but the first 3 nights were included in a package deal. None the less the stay was overall a really nice experience. We got clean towels every day and the housekeeping staff cleaned the room every day, made our beds, etc. Every question we put to the front desk was answered, they were very helpfull. March 1, 2014
Rated 5.0 out of 5.0 by Great weekend Had a great weekend at the Holiday inn express..Hotel was great the staff were very polite..Everything was clean and tidy.....Free wifi and free breakfast,,Will definately stay again next time im in london..Thank you so much for making my stay so great..Kevin Mitchell.. February 17, 2014
Rated 5.0 out of 5.0 by Good position Stayed at this hotel whilst visiting our son in Stratford. Great position, and comfortable hotel. The gentleman on the desk was really helpful, friendly and efficient - a great asset to the hotel. Room was a good size and although no view from the room, we really enjoyed our stay. Only down side was that the breakfast room was overcrowded, but we took our breakfast on trays to our room, so problem solved. Cannot praise the staff enough, from the young lady cleaning the rooms, who was helpful and cheerful, and the young man in the breakfast room and especially the staff on the front desk. Looking forward to our next stay. February 12, 2014
Rated 4.0 out of 5.0 by Fit for Purpose It is a clean, comfortable and welcoming hotel which delivers what it promises. February 10, 2014
Rated 5.0 out of 5.0 by Good choice for visiting London We stayed for six nights and everything was great! Perhaps unique detail is that it is away from central London, but I assure you it is not inconvenient because transportation services are great! Breakfast is ok, keep in mind that not all accommodations offer it included in the price, so I am satisfied. The staff very friendly and attentive. The rooms, although a bit small, offered all amenities. The beds were a delight, especially after having spent the whole day walking around London. The bathroom was very clean, with everything to cover your needs for your stay. I congratulate all staff, every day makes this hotel work so well and so I encourage them to continue, better every day! February 6, 2014
Rated 4.0 out of 5.0 by 9 Great days in Stratford We stayed at Stratford Holiday Inn at end of January 2014.Smaller sized Holiday Inn but great location with 5-10 minute walk to tube and overground transportation. London sights within 15 minute tube ride. Comfortable, modern and clean room, small but adequate. Good mattress, duvet bedding, tv, hair dryer and coffee maker. We were very comfortable. Breakfast provided was more than adequate and very popular. Meals in dining room were perfect for us. Near Westfield mall for shopping and dining and adjacent to 2012 Olympic site. We would return in a heartbeat! February 5, 2014
Rated 4.0 out of 5.0 by Great Stay! I have stayed with Holiday Inn Stratford hotell two times, and will surely stay here again next time I'm visiting London! The location is very good, the hotell was overall also very good, everything from the staff, rooms, and service was great! All that for a very reasonable price! It is a little far from the city, but the excellent train/metro/bus service is nearby, which makes it really easy to travel around. And not to forget that one of the biggest malls in London, Westfield shopping centre is only 5 minutes walk away! I surely do recommend this hotell to anyone visiting London! January 31, 2014
Rated 5.0 out of 5.0 by very clean hotel and room excellent and comfy. Very efficient staff at reception and friendly, convenient car park at side of hotel but expensive , not far to walk to Westfield shops and station. January 30, 2014
Rated 5.0 out of 5.0 by Excellent Service Standards I stayed with my family for 3 days in this hotel and had great fun during the period of our stay.The reception staff was courteous and was able to provide great information about the surroundings. Rooms were absolutely neat and clean with excellent showers.The beds were extremely comfortable and relaxing.There was sufficient space for two persons in the standard room and the floor carpeting was pretty slick as well. Breakfast was of great quality with a number of choices - Baked beans, scrambled eggs and the croissants were delicious; and I was not even able to try everything during my stay, such was the variety ;) Hotel has a very convenient location.The Stratford centre is just 10 mins away by walk from where you can take the Tube, Train , buses etc. Also adjacent is the Westfield Stratford, the largest shopping mall in Europe :) Overall this is the best choice in the area and is a great alternative to Central London hotels as the connectivity is quite good from Stratford to all parts of London. January 29, 2014
Rated 4.0 out of 5.0 by Working and staying there Clean rooms, excellent service. What more could you want? January 26, 2014
Rated 4.0 out of 5.0 by Very convenient stay Staff were very good and efficient. No hold ups at checking in or out and rooms nice and clean. January 24, 2014
Rated 3.0 out of 5.0 Above Average The presentation of the hotel was very smart, tidy and fresh. Had lots of modern features as well as having wi-if available in every room for free. All staff were very polite although night check in staff took a while to find. Although in the room there was no ability to adjust the temperature nor turn off the loud extraction fan. I know it's only petty but the ability to turn on individual lights would have been good as we needed a small light on for our baby. We enjoyed our stay on the whole even if it was a bit pricy, although the friendly staff and cleaness made up for that. Thank you January 17, 2014
Rated 5.0 out of 5.0 by Excellent weekend Very comfortable bed and room, cleanliness very good. Staff to be commended for being so helpful and friendly. Next time we come to London this is where we will be staying. Only one thing that I would add and that would be to provide more than 2 teabags and 4 small milk pots per day. We would add that we are going to The Holiday Inn at Fisherman's Wharf in San Francisco in June of this year and hope that the service there is as good. January 16, 2014
Rated 5.0 out of 5.0 by Wedding Reception Had our wedding reception last weekend at Holiday Inn Express Stratford and it was great. Very professional and friendly staff, reception and food was amazing. We were told that it’s their first time for the wedding dinner/lunch but did'nt feel like it, everything was above and beyond expectation and we all had a very great time. Everyone in the staff were very helpful in all the process from the preparation to the day of wedding, all of our guest were very pleased including myself and Mrs. I have attended few weddings in the area around before but this hotel service is way far better then others in this zone with reasonable price. I would highly recommend this place for special events. January 14, 2014
Rated 5.0 out of 5.0 by Excellent Excellent stay here for two nights, first night I arrived at 1am and check in was quick and helpful. Just a 6 min walk to the Bus Station at Stratford International. No faults for this Hotel, will definitely stay here again. January 9, 2014
Rated 5.0 out of 5.0 by Great service. Comfortable stay & great service. Well stocked breakfast buffet even though the restaurant was very busy. January 8, 2014
Rated 4.0 out of 5.0 by Good breakfast and location. The proximity of the Holiday Inn Express Stratford to the West Field Shopping Centre made our stay. The breakfast was great. January 3, 2014
Rated 5.0 out of 5.0 by Comfortable, but poor breakfest Great hotel, but a little distant from the city center and a poor breakfest. January 3, 2014
Rated 4.0 out of 5.0 by great rooms, great staff a good, clean, friendly hotel to stay, relatively close to Stratford & the Westfield shopping centre. Not much within 5-10 min walk though for food in the evening so be prepared to walk a mile or so for restaurants! December 23, 2013
Rated 5.0 out of 5.0 by very nice hotel I stayed for one night as was there was a conference in nearby hotel, very nice room and high speed WIFI great breakfast veru good hotel and staff were very friendly and helpful very positive experience December 10, 2013
Rated 5.0 out of 5.0 by Very comfortable room and great service Enjoyed a couple of nights at this hotel. room very comfortable, staff excellent attitude and very attentive. Great location, only 5 mins walk to underground and train services giving easy access into downtown london. bus stop outside hotel. December 9, 2013
Rated 4.0 out of 5.0 by Modern Efficient Hotel near Queen Mary University Our college son is completing his study abroad semester so Stratford's Holiday Inn Express was one train stop away from Mile End Station/Queen Mary University. The Stratford HI Express is an easy 5 min walk to a major shopping mall and the Stratford train station with easy connections to London's major attractions. Felt very safe, day or night. Staff was courteous and knowledgeable with directions and currency exchanges. The hotel is typical European: sleek, efficient; rooms are contemporary decor with lovely, newly renovated baths with high end finishes. Rooms are compact but large enough for a small pull out sofa. Breakfast was hot and plentiful with scrambled eggs, sausages, fresh croissants plus other standard morning fare. One male restaurant staff was so sweet, helping me with the coffee machine and dropped/broke a tray of coffee cups. It was an accident but he was so very apologetic. He made a lasting impression on me, going out of his was to help a patron. By London standards, this hotel is an excellent value, and met our needs quite nicely, particularly for study abroad families visiting their children at Queen Mary. December 5, 2013
Rated 4.0 out of 5.0 by Very good hotel, slightly further from station than expected but walkable with ease Evening meal excellent but breakfast a bit disappointing. Sausages were not good quality and less variety than some of the HIE sites but acceptable for "free". Room was comfortable size with free internet and allowed work with ease. December 1, 2013
Rated 3.0 out of 5.0 by overall stay this was the 1st time staying in this part of London, it was the closest hotel for the o2 arena , at the time of booking we didn't realise that all rooms were shower facilities only, our room seemed to be a disabled friendly room with call alarm pull cords in all areas. we also had an adjoining door to the next room. overall the staff were really nice and polite and did offer us the chance of moving to another room .not sure we`d use a holiday inn express again as there`s not much choice for breakfast December 1, 2013
Rated 5.0 out of 5.0 by OVER-NIGHT STAY Had an over night stay at The Holiday Inn Express Stratford last weekend and was very impressed at the welcome we received. The staff were extremely helpful with check in and general service. We had arrived earlier than the check in time but this was no problem to them at all and as the room was ready they were more than happy for us to go in early. Breakfast was very good too definitely set us up for the day. Would definitely recommend it :-) November 28, 2013
Rated 5.0 out of 5.0 by Great location Nice hotel, good location for Westfield and for the O2 also. November 26, 2013
Rated 5.0 out of 5.0 by Great couple of days shopping and seeing the family We stayed 2 nights at the hotel in a spotlessly clean twin room on the 2nd floor. You couldn't hear a pin drop at night and so we slept really well. The front desk staff were extremely helpful and this made things a lot easier in view of the fact that my wife was less than fully mobile. We managed to go shopping in Westfield and also to catch up with the family in Poplar. This was a very enjoyable second stay at the hotel and we will definitely be back in the near future. November 21, 2013
Rated 5.0 out of 5.0 by A Good Nights Sleep Easy transport links for the public transport users. Clean and Tidy. Warm and Friendly. From the Check-In to the Check-Out a very good experience. November 18, 2013
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