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Rated 4.3 out of 5 by 182 reviewers.
Rated 5.0 out of 5.0 by JCLA Friendly staff and good clean rooms .Close to Stratford Westfield shopping centre . Had a great time. February 23, 2013
Rated 5.0 out of 5.0 by Great room and service Excellent service from staff. Good sized, modern and very clean room. Breakfast poor choice - only sausages, beans and scrambled egg for hot menu. Breakfast room busy January 31, 2013
Rated 5.0 out of 5.0 by Bacon at Breakfast please Please put bacon back on the menu for breakfast..... January 17, 2013
Rated 5.0 out of 5.0 by Meets business needs Convenient for underground network, but hesitant walk from Stratford International terminal.... Clean and fresh lookng hotel with, up to now, comfy and quiet rooms (was overlooking the back though). Incoming phone calls to hotel not always answered quickly if reception is busy. January 14, 2013
Rated 4.0 out of 5.0 by great price very good hotel apart from the beds way to soft was hard to get out of them and had the worst night sleep ever and the breakfast was poor but you do get it free with the room January 8, 2013
Rated 4.0 out of 5.0 by Good hotel but needs better directions The directions from the tube are pretty useless. More detail please. Breakfast was a bit of a scrum, not enough seats when we went down. Otherwise a good hotel within walking distance (once you know where your going) to Stratford station. Room was great, and staff nice. Would recommend. January 8, 2013
Rated 5.0 out of 5.0 by Stratford, holiday inn express Excellent hotel, good continental breakfast, and friendly staff, close to all of the local amenities, 5 mins from the Westfield shopping centre and Stratford rail/tube station, I will use again for my next London Visit in Feb 2013, if you want a decent hotel for a good price I would pick the Holiday Inn Express in Stratford. January 6, 2013
Rated 4.0 out of 5.0 by Nice room, free upgrade, friendly staff Comparing the price with the location and room it was a pleasant stay in this hotel with friendly and helpfull staff, I would recommend this hotel for example for a cheaper visit of london and it's shopping malls January 3, 2013
Rated 5.0 out of 5.0 by Great room and genuinely lovely staff Very welcoming staff. Straightforward facilities nothing posh but everything new and clean. Everything you could want. Didn't realise the location was rather faceless/businessy but it was only five mins walk to tube/dlr and it was about ten pounds cheaper because of its location (i think). There was no problem with street noise at all and the room temperature was perfect. Dinner was good and just what we needed at 9pm before an early start.. We were able to leave our luggage all day at no cost. Thanks to the staff on reception for making our brief stay an enjoyable one. January 1, 2013
Rated 5.0 out of 5.0 by Good Break Very enjoyable break, there was a problem with the heating which was attended to promptly by a Duty Manager. It was a pity that since our return I have found that despite Reception swiping my Priority Club Card I now understand that this stay was considered unacceptable for the award of points. December 21, 2012
Rated 5.0 out of 5.0 by Excellent location The staff and service at this property is excellent. However the bedrooms are very cold in winter and you will need to have the heating up high. December 16, 2012
Rated 1.0 out of 5.0 by Mr. Younus I never been to a worst hotel experience. Staff are looking penny December 14, 2012
Rated 4.0 out of 5.0 by Very good hotel, easy to reach public transport, good staff and good food. Is not first time that I visited Holiday Inn Express Stratford : I'm stayed with my family and friend for three nights, everything was very good, food (breakfast and dinner). Cleanliness inside rooms and common areas very good. I was impressed about kindness and preparation of staff, respect to the first experience in this hotel (year 2008), everything were improved. I suggest to take in consideration Holiday Inn Express Stratford for your visit to London! Only one negative matter: internet service (wi-fi) should be free of charge at least for Priority Club Rewards members. December 12, 2012
Rated 5.0 out of 5.0 by Highly recommend - would use again Stayed here to do some Xmas shopping - ideally situated for Westfield shopping centre and Statford tube for London city centre - both a 5 minute walk away. Room warm and comfortable - kids' sofa bad far better than some hotels I've stayed in ! Hotel lovely and clean. Great breakfast selection. Will definitely book again for next year's Xmas shopping trip ! December 11, 2012
Rated 4.0 out of 5.0 by Still great staff! Everything a good as it was 3 months ago on my last visit. But sadly the water pressure in the bathroom is still pathetic. I appreciate putting in one of those things that save water but it makes for a frustrating attempt to shower under a trickle. Lets hope they fix this before my next visit. December 10, 2012
Rated 4.0 out of 5.0 by Comfortable room The staff on reception were excellent and very efficient. The room was very comfortable and the facilities were very good. The hotel was only a ten minute walk from major transport links at Stratford and also the Westfield shopping mall. The only drawback was the distance from central London. December 5, 2012
Rated 4.0 out of 5.0 by Don't bring your car There is a nice feel about this hotel with a varied mix of guests, holiday makers, business people and contractor crews all staying there. Staff are very keen, so keen in fact that if you go back up for something at the breakfast area, your breakfast will be gone when you come back, every time, but that's ok. Everything is good except £20 for the car park is a bit steep. So don't bring the car. December 3, 2012
Rated 4.0 out of 5.0 by Nice Nice and great service! Coming back. Good Breakfast buffe. November 30, 2012
Rated 3.0 out of 5.0 by Location is the key I have stayed at this hotel on several occasions, including when it was a building site in preparation for the Olympics. This stay was my worst and was entirely due to the bed which made me sleep poorly on both nights of my stay. Holiday Inn beds are normally firm and comfortable but this was soft and sloppy. Time to replace a few mattresses? On a more positive note: I rarely use the hotel facilities as there is so much within walking distance but I regularly take breakfast & find this varied and tasty. The staff are always polite and friendly at this early hour. The main attraction of this hotel is the availability of smoking rooms and the easy access to London City Airport via DLR or bus. I like this hotel and it pains me to have to include negatives. I have further reservations in 2 & 3 weeks and hope to be able to redress the balance then. November 27, 2012
Rated 2.0 out of 5.0 by not recommended very noisy heating, broken window, unpleasant personal November 24, 2012
Rated 4.0 out of 5.0 by Great staff & excellent service Great location, only a short walk to tube and bus station. Truly welcoming staff, very helpful and friendly. Facilities very good, comfortable seating area. All in all, a gem in East London. November 17, 2012
Rated 5.0 out of 5.0 by Comfortable and conveneient I stayed here one night when I was attending a concert at the o2. Transport was easy - the tube is only 7 minutes walk away and the o2 is only 4 or 5 stops away. The room was clean and comfortable. The choice at breakfast was good, although a bit lacking on the cooked side for a vegetarian, however you could help yourself to as much as you wanted. All in all a positive stay and I would would use this hotel again. November 16, 2012
Rated 5.0 out of 5.0 by London Break Flying from the Isle of Man to London City Airport the hotel was easily accessed on the DLR. The Underground and bus connections couldn't have been easier. The Westfield shopping centre is great and there is a good selection of restaurants in close proximity between Stratford Station and the hotel. November 16, 2012
Rated 5.0 out of 5.0 by Lovely rooms, very clean and comfy Only problem with the rooms were that they were too hot, we couldn't get the temperature to go any lower and found it very stuffy. We could not open the windows as we had 2 small children in the bed under it ! Apart from that our stay was excellent, staff were very accommodating and friendly, food was very good and we would certainly stay again if the need arose. November 12, 2012
Rated 4.0 out of 5.0 by great service good location good transport connections really good pleasant staff November 11, 2012
Rated 1.0 out of 5.0 by Very noisy place We have spent 1 week in 3 different rooms of this hotel. In any of these rooms and all the time, we could hear : the air conditioning (2 or 3 machines were in the courtyard near the rooms we occupied) ; many airplanes (the hotel is close to London City Airport) even soon in the morning and late in the evening . The windows are absolutely not adapted to such a noisy environment. Fortunately, the personnel was very professional and kind : they changed our room twice but nothing could avoid the noise. I thought they were never such problems in Holiday Inn hotels. I was wrong. Next time, I don’t know if I shall choose a Holiday Inn Hotel. November 8, 2012
Rated 3.0 out of 5.0 by Functional accommodation I would rate my stay in this hotel as satisfactory and functional. The location is good, very close to tube station which has tube and DLR connections. The room was clean and functional. Lack of a bath was a little disappointing, but guess space is at a premium. Wifi was far too expensive. In most hotels I stay in it's free or a nominal fee. Staff were polite but not very "warm". I felt the place lacked atmosphere, where staff were just doing their job. No friendliness. Breakfast was ok, if a little basic. All self service. Bar had limited drink selection. Whilst I might use hotel again, it probably wouldn't be my first choice. November 7, 2012
Rated 5.0 out of 5.0 Superb Prices, Excellent Breakfast, Central Location Superb Short Stay Hotel/Inn. The Booking-in-Process was Straightforward Over The Internet. Email Confirmations Brilliant, Rooms Smart, Clean, Tidy, and Well Equipped With Tea and Coffee etc. Room Cleaned Every Day, to a High Standard, Staff On Reception Knowledgeable and Informative, Helpful and Courteous. Breakfast Excellent and Choice Superb. Check-Out and Reception Fast, Accurate and Straightforward. Excellent Bar Hours late to 1am in the morning, Sensible Information Display in Reception For Tourists etc. The Stay was Superb, And in Great Part To The Staff. I And My Family and Relations Would Without doubt Stay at This Hotel/Inn Again Whilst Visiting London. November 7, 2012
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