Rated 4.5 out of 5 by 344
Rated 2.0 out of 5.0 by Nitesh Disappointed service
I was quite disappointed with the services i received from hotel. i requested for the Economic Times paper and no one told me that they can not provide this paper to the customers until i asked next day morning. also had to call 2 times to get shaving kit in the room
i agree these are complimentary items however customer need to be updated if items are not available or delayed to deliver
April 29, 2013
Rated 5.0 out of 5.0 by MelsM Would highly recommend
Stayed for one night and had a double and a twin room. Staff were all extremely helpful and friendly. Rooms very good. Breakfast was one of the best we've had....and we stay in lots of different hotels.
April 27, 2013
Rated 5.0 out of 5.0 by SMB1 Great Hotel
Planned a day out in London and whilst there we decided to stay over on a spur of the moment whilst shopping in Westfields, Stratford City. We walked into The Holiday Inn and requested a room of which they had availability. The room was lovely, on the 7th floor, so amazing views. The room was lovely and modern, bed was really comfortable. The shower was ok, just not very powerful, but otherwise nice and hot. Would definitely stay here again
April 26, 2013
Rated 5.0 out of 5.0 by Nunu2 Very relaxing
We have stayed here twice and have enjoyed both our stays. The food in the restaurant was excellent and the Staff throughout our stay very polite and helpful. We would recommend this Hotel.
A small criticism of the bar stock. Perhaps more Joice of soft drinks for example J2O.
April 25, 2013
Rated 4.0 out of 5.0 by Cumbrianlad Ideal work location with comfort
A pleasant place to stay with friendly staff who respond to requests and feedback well.
rooms are clean and with good bathrooms beds comfortable.
Breakfast is OK but often not that special, food can be cold and the cereal selection is low value compared to cost and competition.
I opt to stay here because of the clean comfort of the room however the current rate of price increasing i am having to look and compare due to company budgets being exceeded. Price is on a constant rise and I stay frequently. Watch pricing!
would recommend to others
April 23, 2013
Rated 5.0 out of 5.0 by MikeBristol Lovely new Hotel
Stayed here recently, and now an automatic choice when in London. Clean and bright, excellent service and great location in Westfield, with views of Olympic Park from the terrace. Also easy to reach "The City" or "West End" by taking the (Central Line) tube - Stratford station is within a very short walk.
April 22, 2013
Rated 5.0 out of 5.0 by Pch100 A wonderful new hotel
Our stay over two days at this superb facility is a prime target to repeat as soon as we can. The welcome from all staff was first-rate
at all times and sustained throughout our most comfortable time.
Our room was spacious, beautifully cleaned, with an excellent bed
and very well appointed en-suite.
We look forward very much to our next visit to this superb venue for all its virtues and location in the exciting refurbishment of this part of
East London and where there is so much to enjoy already e.g. Westfield shopping
April 21, 2013
Rated 5.0 out of 5.0 by bribie Highly Recommended
Stayed at The Holiday Inn last weekend, everything about this hotel was fantastic. The room was spotless, comfortable bed, all bed linen/bathroom towels changed each day. Very quiet, no problem sleeping. Reception staff, bar staff were all very plesant and approachable, nothing was a problem to them. So close to all the shops and restaurants at Westfield - bonus!. Have already recommended this hotel to friends and family. Will definitely be staying at The Holiday Inn when visiting London again.
Maree - Dublin.
April 18, 2013
Rated 5.0 out of 5.0 by Margaret2013 Excellent hotel and service
Excellent staff and very comfortable hotel. Highly recommended.
April 17, 2013
Rated 4.0 out of 5.0 by Rayburn5 Modern clean comforatable room and good location
Used the hotel as a base after main Easter holidays for Westfield shopping, Brick Lane and London sights. Hotel is adjoined to Westfield and Stratford tube station and therefore ideal for shopping, food courts and onward journey (approx 25 mins) to London Oxford Circus, Westminster etc. Also short tube journey to Brick Lane, Spitalfield & other markets. Hotel is recently built and therefore rooms are modern and clean. Breakfast consists of traditional hot food, cold meats and fruit - sufficient to kick start the day. Minor problems encountered with accessing relevant floor with the room key which had be swiped in the lift, but was very temperamental. Views are nothing to write home about now that the Olympic village is being dismantled, but overall good relaxing value if you don't mind being on the fringe of the city.
April 17, 2013
Rated 5.0 out of 5.0 by Bettan A good experience in London.
A very good hotel with nice interior. The bar excellent. The breakfast superb. The proximity to all the shops and also good transport links to the city. Can imagine to stay here again.
April 15, 2013
Rated 5.0 out of 5.0 by Lesley764 Relaxing stay for business purposes
I enjoy staying at this hotel regularly. It is convenient access to not only the facilities in Stratford but accessible via the tube links easily to Central London.
The Hotel is very comfortable, well maintained and the facilities are good, together with welcoming, helpful and friendly staff. Service in the restaurant and to room is always efficient and good quality food.
I cannot recommend this hotel highly enough.
April 15, 2013
Rated 5.0 out of 5.0 by Ollie1953 Great place to relax
Stayed here 9 April. Really easy to reach by DLR from Canary Wharf after a long day. Very warm welcome and simple check-in, acknowledging PC status. Room contemporary and comfortable with spotless bathroom and very comfortable bed. Ordered simple room service supper (burger and potato wedges) - delivered promptly and exactly as ordered by charming staff. Breakfast buffet fine - good coffee from the machine. Easy trip to St Pancras in the morning by Javelin from Stratford International. Good value at a rate including breakfast - I'd rather stay here and travel than stay in a cramped and expensive central London property. Booked again for 21 April and hoping for a similar experience!
April 12, 2013
Rated 5.0 out of 5.0 by ylvisen Excellent <3 <3 <3
This hotel is a true haven. I stayed for three nights in early April. The room was spacious and clean and the bed was magnificent. The bathroom was very nice too. The location, next to the shopping centre and with very easy access to and from London City Airport, I have to say that from now on Holiday Inn Stratford City is the one and only option I´d ever consider for my trips to London. I loved everything about the room and the hotel, and I´ll definitely come back within the near future! <3 <3 <3
April 11, 2013
Rated 4.0 out of 5.0 by Rossy2101 Fantastic environment
My stay was good and comfortable. There was a situation with room service but the manager sorted it out in minutes. The room was clean and the bed very comfortable. I would definitely recommend the property to friends and family.
April 10, 2013
Rated 5.0 out of 5.0 by intownforbusiness One of the friendliest hotels in London
This was my fifth visit since the hotel opened in July 2012. It's convenient for public transport (mainline, DLR, underground are two minutes' walk, Eurostar is 10 minutes away by HS1 train, and London City airport about 20 minutes on the DLR#, and 10 - 20 minutes from central London. It's right next door to Westfield Mall, with its wide range of eating places.
As a relative regular, several of the reception and restaurant staff now recognise me and call me by name: good PR and a nice touch with a smile. The staff really make the place, from management to waiting staff, all very friendly but not 'in your face'.
The rooms are clean and modern, with comfortable beds, work desk and wi-fi #a bit on the slow side for the free offering#, but in the regular rooms, fairly basically furnished. The larger 'executive rooms' #there's no exec lounge# have extra furnishings and more amenities in the bathrooms. All are spacious enough for 1 or 2 guests.
Breakfast is normal buffet fare, with good quality ingredients. Dinner menu is varied, with bar options.
April 8, 2013
Rated 5.0 out of 5.0 by dooza92 close to the casino
The hotel is ideal if comming to play at the casino ..which is less than a minutes walk
Had a queen size room and was real nice
April 4, 2013
Rated 5.0 out of 5.0 by GMcDee Good hotel to stay at
The hotel is very clean and comfortable. Good location to the rail station and shopping mall. I would recommend staying there.
April 4, 2013
Rated 4.0 out of 5.0 by brian30 Nice hotel ,Good location &Reasonable Price
I stayed at this property for 8 nights.The room i had which is Executive room.
It was nice and spacious room.My room was facing the Olympic park and could see the Olympic park through the window.
The underground station only few minutes walk from this hotel.This hotel exactly located in the centre of Westfield shopping mall.So,you can shop anything you want just walk few steps away from this hotel.
Highly recommendation for this property.
April 3, 2013
Rated 5.0 out of 5.0 by herberb An excellent stay
Me and my friend really enjoyed our stay at Holiday Inn Stratford City. The rooms were nice, the staff friendly and the location excellent! Westfield shopping centre was just outside our doors. Not to mention that it’s a five-minute walk to the tube, where the central line travels directly to the heart of London. Being tourists we were pleasantly surprised by how helpful the staff was in terms of advise on travelling by the tube, sights to see and storing luggage before our departure.
I’d definitely recommend this hotel to other travellers.
April 3, 2013
Rated 2.0 out of 5.0 by Bintu Fantastic Stay
Hotel Holiday Inn at Westfields Stratdford city is very good Hotel to stay in.It is located in the mall so you can always go for mall visit whenever you are free.You don't get bored and no need to travel far and wide.Only thing is that the Taxi does not come up to Hotel Gate in that case you have to drag your luggage up to hotel gate for about for about 250 meters.
Also Breakfast should be changed weekly.
Rest all fine.
March 28, 2013
Rated 4.0 out of 5.0 by Johnnyboyyork Great location and modern facilities
Stayed here for a night on business. To be honest, would have preferred to stay upstairs in the co-located Staybridge Suites however this Holiday Inn came in at a keener price for the night. A well presented hotel with comfortable and large bedrooms - maybe a little too large insofar as the one I was allocated could easily have accommodated some additional furniture to make it feel a little fuller! Reasonably comfortable bed (not a patch on the Staybridge bed though) and pleasant staff. Can't comment on food as I ate in the adjacent Westfield Stratford City mall which has an integral multi-line tube and rail station giving fast access to central London. I would definitely return - but only if the Staybridge was full or more expensive!
March 27, 2013
Rated 5.0 out of 5.0 by Demaule Ideal location
We chose the hotel for its location in relation to the places we wanted to visit. Central London is easily accessible via the Central Line, while the DLR and Overhead are also available. Being sited next to Westfields meant shopping and eating places were close by (and under cover). The hotel fully met our needs in terms of comfort and facilities and we look forward to our next visit.
March 26, 2013
Rated 4.0 out of 5.0 by guaneme Overall good except for
Internet signal in the room was very poor. Was unable to connect and had to use the Suites connection.
March 21, 2013
Rated 4.0 out of 5.0 by RomoDace27 guest service
me and my girlfriend so happy about guest service ,
March 20, 2013
Rated 5.0 out of 5.0 by Ljay1308 All round value
From checking in to checking out our stay was great! Reception staff were brilliant very friendly and helpful would defiantly stay again
March 19, 2013
Rated 5.0 out of 5.0 first visit
excellent in all respects! will use whenever appropriate for me from now on
March 19, 2013
Rated 5.0 out of 5.0 by Mst111 Comfortable hotel in ideal location and very helpful staff
Stayed for one night and was impressed with the friendliness of the staff and the quality of the rooms
March 16, 2013
Rated 5.0 out of 5.0 by kgaroo A fantastic Hotel in London ! ***** Holiday Inn Stratford Hotel *****
I was very happy stay in London.
I love Holiday Inn Stratford Hotel all the more because it was very clean, all the staff kindly, good design all the things of architect.
It’s a great location and I’m sure we’ll have a relaxing and productive retreat.
There is a subway station near here Holiday Inn Stratford Hotel.
Also there is a big shopping mall near Holiday Inn Stratford Hotel.
Will you be going away for London?
Then maybe you need a hotel that was built for the relax.
Just a fantastic Hotel in London
***** Holiday Inn Stratford Hotel !!!!! *****
Thanks a lot.
March 13, 2013
Rated 5.0 out of 5.0 by Jane72 First class Hotel
upon walking in the hotel I thought wow this is wonderful everything I'd hoped it would be..Nice clean warm and welcoming. I received a lovely warm welcome at check in and as a priority card holder she informed me that I would receive a free drink at the bar. I also asked about late checking out as I didn't fancy having to rush out at 11am, she informed me that as I was a priority card holder I could checkout at 2pm..This was great and much better than I had expected from my question. although I can appreciate if the hotel had been busy this may of not been available.. once I entered my room I fell in love with its decor, beautifully done and had various lighting choices to fit the mood. I ordered room service late at night which arrived promptly and was delicious..all in all I felt like a Queen staying at your hotel.. my only complain was the deposit fee, I inquired via your online chat to agent if there would be a deposit and they replied that my reservation included deposit which was non-refundable..also no mention of this when booking either.. so you can imgine my surprise when on arrival I was then told i had to pay one. I think this needs to be made clear when booking as in my case it did affect my stay as it meant less money to indulge..or at least until I checked out and it got returned
March 11, 2013