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Rated 4.3 out of 5 by 178 reviewers.
Rated 5.0 out of 5.0 by I was here in 2007 We re-booked this hotel because of our most enjoyable stay in 2007, as our review title says. This Southwark Holiday Inn Express is in the heart of an area re-build, quite exciting to notice the changes abound. I suspect this hotel has had a make over since 2007 and is looking very sharp indeed. The staff are very obliging, and always willing to help. We would stay in this hotel again. August 17, 2013
Rated 5.0 out of 5.0 by Great place to stay Booked this because it was economical and well-placed for our visit to The Globe Theatre. Really loved the area and the convenience of travel from the short train trip from Blackfriars to St Pancras for KIngs Cross to the Thames Clipper stop at Bankside Pier. The hotel was welcoming, staff were lovely - even letting us check in early on arrival and keeping our luggage after checking out. Room was good, big enough, lovely bathroom. Breakfast was fine, would have liked more fresh fruit and fat free yogurt but otherwise can't complain. (It was free so don't feel as if I should!) We will be back as long as we can afford it! (The rate we paid was half the rack rate ...) August 16, 2013
Rated 4.0 out of 5.0 by Great for the money My first stay here and I travel to London from Boston for work often. It is convenient to the airport (50 minutes via tube with one train change...that may not sound convenient, but it really is.) The breakfast buffet is quite good. The neighborhood is safe and quiet (construction noise during the day, but that is almost everywhere in London.) There are good dinner options within walking distance. It is very convenient to the river and Tate. Rooms are smallish, and there is no alarm clock. But they are clean, neat and well kept. The staff were friendly, helpful, and always available. August 14, 2013
Rated 4.0 out of 5.0 by Good location and good service This hotel was quite central to most amenities, including supermarkets,tube stations and restaurants and pubs. The staff were always helpful and obliging friendly and courteous, Rooms good size and value for money. August 13, 2013
Rated 4.0 out of 5.0 by Great location, friendly staff. Great location in the interesting South Bank area, just behind Tate Modern. Nice room, good value for money. Friendly and helpful staff. We felt welcome and so did our two children! We would have liked a playroom for the children though. August 12, 2013
Rated 5.0 out of 5.0 by satisfaction at every turn Martin and I enjoyed our stay very much, all staff were happy, helpful and made the stay a pleasurable one August 10, 2013
Rated 5.0 out of 5.0 by Fantastic Service received Our stay was work related and we were ready for a hastle free check in and good room. We were pleasantly surprised by the cleanliness and quality of the rooms. My colleague was allocated a single room instead of the double booked, however, we received a sincere apology from the reception guy and complimentary drinks. The staff were extremely helpful and friendly especially Charlie. will definatly stay here again. August 8, 2013
Rated 4.0 out of 5.0 by Comfortable, clean and quiet room Great people at the front desk much concerned about your stay and your experience inside and outside the hotel, and ready to help anyhow. Well apreciated this. August 6, 2013
Rated 4.0 out of 5.0 by very central to see the city on foot nice clean and modern rooms breakfast for free and ok, variety not very big but normal in walking distance to the tate modern art, river thames and underground perfekt to stay close to some of the main attractions of London August 4, 2013
Rated 5.0 out of 5.0 by staff incredibly friendly and helpful staff particularly breakfast staff and reception August 3, 2013
Rated 5.0 out of 5.0 by Fantastic service and perfect location The staff were very helpful from the booking to the actual stay! We booked 5 rooms and it all went smoothly in everyway! July 31, 2013
Rated 4.0 out of 5.0 by Good Choice Great location - we walked to London Eye, St. Paul's Cathedral, Tower of London, Parliament etc. Southbank is fun to walk along, lots of restaurants. Room was basic; small, but very clean (important!!!), and since we really only slept there, it was perfectly adequate. We weren't looking for luxury, we wanted affordable, and this was, we were there for a week. The staff was extremely friendly and helpful. I would certainly recommend this location. July 26, 2013
Rated 5.0 out of 5.0 by Good hotel in a great location My wife and I spent 1 night here in July and were delighted with the comfort, value and excellent staff especially Charlie. It is located within easy reach of the tube station & buses.Really nice restaurants and pubs in the near location with great cafes to have dinner in the evening.The hotel is spotless, as was our room, which was spacious and comfortable. One criticism is that there all washing liquids are the same liquid: shampoo, body wash, hand soap, etc. The breakfast was very good and the hostess was efficient, attentive and extremely pleasant.Would definitely stay here again ,when we are in London July 24, 2013
Rated 4.0 out of 5.0 by london vacations things went very well on the hotel, lodon is a great city, and this hotel is very near from a several locations of interest. July 21, 2013
Rated 3.0 out of 5.0 by Southwark The day staff were very welcoming and the room was fairly standard, spacious and in good condition. However there was only one ceiling light (by the door) and I found the other end of the room a liitle dark. I had problems with a non-functioning key card and a broken bed, but the card was fixed immediately and I was given another room. Breakfast had a good choice of cold items, but I would have prefered slightly more choice with the cooked items. Everything was of good quality and everything was well stocked with the exception of the croissants which had all gone. July 21, 2013
Rated 5.0 out of 5.0 by Excellent Hotel, great location Second time we stayed here. Nice comfortabele room, beds and glad we had airconditioning as it was hot! We found the staff very helpfull and polite. A definite YES! July 21, 2013
Rated 5.0 out of 5.0 by Friendly helpful staff Great breakfast, helpful staff, excellent location July 20, 2013
Rated 1.0 out of 5.0 by Dingiest rooms I have ever stayed in! As a Platinum Card Holder I expected to be given more than a tiny single bed in an approximately 5ft x 7ft room - especially when the bill came to nearly £200!!! Had to request a room change, which was only marginally bigger with poorly-working air conditioning. July 17, 2013
Rated 4.0 out of 5.0 by Car park! Fully up to our expectation of Holiday Inn Express. Some noise from trains which worried my wife but not me. Iy was very hot so really needed the windows open. Convenient for the Tate Modern, The Shard and the Underground... and much more. And room in the car park (strangely not mentioned explicitly on the hotel details). July 16, 2013
Rated 4.0 out of 5.0 by Excellent Location The hotel was your standard experience for a Holiday Inn Express. The hotel was clean, well presented with friendly staff. The best thing about this hotel was the location, located at the end of Blackfriars bridge and a 3 minute walk to the Tate Modern. July 8, 2013
Rated 5.0 out of 5.0 by Great central location, comfy bed and good hotel facilities Situated at the back of Tate Modern and Globe Theatre and. 5 minute walk to millennium bridge and St Paul's. Walk over Blackfriars bridge for direct link to Wimbledon, 8 stops. Will definitely stay here again. July 8, 2013
Rated 5.0 out of 5.0 by Our Family Vacation Myself, my wife and our three kids recently stayed for a full week. The staff couldn't have been more helpful, from the front desk people to the cleaning staff to the breakfast servers, everyone we encountered went out of their way to make our stay enjoyable. Its also a great location, within walking distance of many popular sites. And, having the breakfast option makes the room a better value than most of the other hotels we looked at. July 8, 2013
Rated 5.0 out of 5.0 by Central and great service Nice hotel staff and great breakfast choice/ quality. Comfortable bed and variety of pillows. Soft shower gel and great tea. Awesome TV set. No free Wi-Fi. Room temperature too cold. No fridge either. Very good stay overall. July 2, 2013
Rated 4.0 out of 5.0 by Customer service Customer service was exceptional throughout and couldn't ask for more. Thank you. June 22, 2013
Rated 5.0 out of 5.0 by Clean & Friendly hotel Stayed for four nights and the location is great close to Southwark tube and ten minutes either side of the Shard and the Old Vic Theatre. Hotel is a typical Holiday Inn express, buffet breakfast but the staff are so friendly and cannot do enough for you and the hotel is spotless. Great service and cleanliness are always welcome. Only downside is there is not a proper bar but there is a lovely pub about 200 metres away called the mad hatter June 18, 2013
Rated 5.0 out of 5.0 by clean and comfortable,great service. The double room was spacious, spotlessly clean with all basic requirements catered for. From the time of booking in through to our departure the staff were very polite, helpful and attentive.The receptionist even hailed a taxi for us in the morning while we waited inside. The convenience and security of in house car parking was worth the £22 charge. The traffic noise was noticeable due to the location of the hotel,but the convenience of being so close to the centre of the city outweighed this.It did not prevent a good nights sleep. The breakfast was self service with plenty of choice, and child friendly. June 15, 2013
Rated 3.0 out of 5.0 by Cons outweigh the Pros with this location Cons: 1) Location. Located in a business district across the Thames from anything you'd want to see, this was a slightly inconvenient location. If you want to go anywhere, you either have to walk to a tube station, or take a bus. Now, true, it isn't far or hard to get anywhere, you're just not in the action and can't walk out of your hotel and be in the center of things 2# Hotel revamp. Carpets REALLY smelled new and clogged our throats by morning. Lots of chemicals in the carpets... Also, they are still doing construction and you'd better be out of your room by 9am or else you'll feel and hear the banging all day long... 3) Water pressure. Whatever you do, don't let your spouse flush the toilet or run cold water while you're in the shower...else you'll get a second degree burn by the HOT water #cold water disappears when someone runs the cold while you're in the shower... Pros: 1) The staff was VERY eager to please and VERY helpful. Especially Charile! He couldn't have been nicer or more helpful. He was quick to recommend easy buses and ways to get to locations and even stored our beer in the lobby fridge. Thanks, Charlie! 2) Healthy and good eating options just down the street! If you're a vegetarian or vegan, then you'll find a place called "Crush" that makes great prepared salads, sandwiches and breakfast smoothies. GREAT! Other good food options available as well June 11, 2013
Rated 4.0 out of 5.0 by Modern hotel, good service The hotel has been upgraded and has a much cleaner, modern feel. The breakfast is good and offers varied choices. June 6, 2013
Rated 5.0 out of 5.0 by Will definitely return Very helpful staff. Convenient location. Quiet surroundings. Delicious and varied breakfast. June 5, 2013
Rated 5.0 out of 5.0 by Great service and great stay The staff was friendly and helpful. The facility was very clean and very comfortable. We enjoyed our stay. May 16, 2013
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