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Rated 4.3 out of 5 by 282 reviewers.
Rated 4.0 out of 5.0 by Tourist Sightseeing We (two adults and one child) have visited London for three days. The location is very good to visit the London Eye, Big Ben and House of Parliament. Bus station and Underground were in the neighbourhood. The personal was very helpful, socket adapter could have been lent by deposit. Breakfast was fine and tasted well. The family room (room with bed and additional sofa with bed function) was clean. The only negative was the bad condition of the sofa bed. September 8, 2013
Rated 4.0 out of 5.0 by Great place in London This hotell offer good value for money and with good location near tube stations and walk over themsen. Good breakfast and comfortable rooms with good ac! Service minded staff and friendly. Good cleaning. A plus for a choice of pillows of your taste! September 8, 2013
Rated 4.0 out of 5.0 by Great service, great location Thanks for letting us check in the morning! This gave us a great start to the day after an early flight to London. Centrally located, easy to get everywhere. Thanks!! September 4, 2013
Rated 4.0 out of 5.0 by Good value, pleasant staff Recommend for one night stay, not too hot, good furnishing, plenty of tea and coffee. However no bath, very noisy building site next door (though work did not start until 8.00 exactly!) Breakfast good without being special. September 3, 2013
Rated 5.0 out of 5.0 by Good value in a central location Enjoyed an excellent 2 day stay in August. Hotel is very well situated for sight-seeing and close to many bus routes and underground. Rooms were good with air-conditioning. Breakfast was fine. The manager was very 'hands-on' and was high profile around the Reception area. He went out of his way to be helpful and took time to speak to his guests and offer advice. August 31, 2013
Rated 5.0 out of 5.0 by Great London Hotel We loved everything about this hotel and it enhanced our visit to london. Great location, easy to get to, very helpful and friendly staff, lovely clean and well stocked rooms, great buffet breakfast, lovely coffee, decent price for London, walking distance to London Bridge where there is a huge choice of restaurants and coffee shops and things to see including the best views of London and the river Thames. August 31, 2013
Rated 4.0 out of 5.0 by Quiet room to get some kip! I was working a nightshift close to the hotel and booked a room for extended night i.e. to 19:00 for extra £50 so I could get some sleep after working all night. The hotel was brilliant. Gave me a very comfortable room at the back of the hotel where it would be quieter away form the main road during the day. They also arrange for the housekeeping staff not to hoover etc. outside my room while I slept.` Brilliant service! Thanks. August 31, 2013
Rated 4.0 out of 5.0 by Comfortable room and great staff Overall excellent experience. Room was slightly small for 3 adult people but overall OK. Greatest staff of all!!! My husband lost a ring in the basin and they succeed in getting it back!!! Huge breakfast, room to relax, free wi-fi. who cold ask for anything more? Thank you all, guys! August 28, 2013
Rated 4.0 out of 5.0 by Friendly staff This is the most expensive basic Holiday Inn express I have stopped in, with a very small lift. The staff were excellent, I was working nearby and the staff was providing breakfast for me well before the official serving times and the customer care was excellent, they made the stay very enjoyable. There is a microwave and ice machine near reception. The hotel is well positioned for sightseeing of London city centre. The houses of Parliament is only 10-15 minutes walk away. Waldorfandstatler August 25, 2013
Rated 3.0 out of 5.0 by Very basic I stayed here with my husband and daughter for 2 nights recently. The hotel is in a good location and we made use of their underground car park that was reasonably priced for London BUT you couldn't pre book it so that could have been a problem as it has approx 10 spaces. The room was modern, clean but very basic with no cupboard space. The mattress was a bit uncomfortable but that might suits others taste. The double sofa bed was marginally better. The restaurant area is small and the furniture simple and cheap looking. On both days we saw people walk away as there wasn't anywhere to sit to eat. Choice of buffet breakfast was limited and not that great. I don't think they have enough staff around to replemish stock, napkins were replaced by sheets of kitchen roll on both days. The hotel reception staff were friendly and professional but if we stay in town again we won't return here and will opt for a hotel that is a bit less basic. August 22, 2013
Rated 5.0 out of 5.0 by Great staff I enjoyed my stay at the Southward Hiexpress. The room was the usual fayre, but what stood out was the friendlyness of the staff. Everyone was genuinely friendly and very happy to help. I left my camera in the room and one phone call later, it was located and being posted back to me. I'd like to thank the staff involved. Great service indeed. August 21, 2013
Rated 5.0 out of 5.0 by brilliant friendly staff with birthday card and balloons Staff were very friendly and welcoming. It was my sons 5th birthday and they made him feel very special - with a card, balloons and snack. Brilliant stay and I would recommend to others. August 19, 2013
Rated 4.0 out of 5.0 by Great Service The staff was exceptional, especially Giorgia who assisted us throughout our entire stay. New to the area, she was pleasant and quick to help with directions and planning. August 18, 2013
Rated 5.0 out of 5.0 by Comfortable bed and relaxing room. This was our second stay at Holiday Inn Express Southwick. Excellent facilities and we can't wait for our next visit. Thank you for making our short stay in London a very pleasurable experience. August 18, 2013
Rated 5.0 out of 5.0 by I was here in 2007 We re-booked this hotel because of our most enjoyable stay in 2007, as our review title says. This Southwark Holiday Inn Express is in the heart of an area re-build, quite exciting to notice the changes abound. I suspect this hotel has had a make over since 2007 and is looking very sharp indeed. The staff are very obliging, and always willing to help. We would stay in this hotel again. August 17, 2013
Rated 5.0 out of 5.0 by Great place to stay Booked this because it was economical and well-placed for our visit to The Globe Theatre. Really loved the area and the convenience of travel from the short train trip from Blackfriars to St Pancras for KIngs Cross to the Thames Clipper stop at Bankside Pier. The hotel was welcoming, staff were lovely - even letting us check in early on arrival and keeping our luggage after checking out. Room was good, big enough, lovely bathroom. Breakfast was fine, would have liked more fresh fruit and fat free yogurt but otherwise can't complain. (It was free so don't feel as if I should!) We will be back as long as we can afford it! (The rate we paid was half the rack rate ...) August 16, 2013
Rated 4.0 out of 5.0 by Great for the money My first stay here and I travel to London from Boston for work often. It is convenient to the airport (50 minutes via tube with one train change...that may not sound convenient, but it really is.) The breakfast buffet is quite good. The neighborhood is safe and quiet (construction noise during the day, but that is almost everywhere in London.) There are good dinner options within walking distance. It is very convenient to the river and Tate. Rooms are smallish, and there is no alarm clock. But they are clean, neat and well kept. The staff were friendly, helpful, and always available. August 14, 2013
Rated 4.0 out of 5.0 by Good location and good service This hotel was quite central to most amenities, including supermarkets,tube stations and restaurants and pubs. The staff were always helpful and obliging friendly and courteous, Rooms good size and value for money. August 13, 2013
Rated 4.0 out of 5.0 by Great location, friendly staff. Great location in the interesting South Bank area, just behind Tate Modern. Nice room, good value for money. Friendly and helpful staff. We felt welcome and so did our two children! We would have liked a playroom for the children though. August 12, 2013
Rated 5.0 out of 5.0 by satisfaction at every turn Martin and I enjoyed our stay very much, all staff were happy, helpful and made the stay a pleasurable one August 10, 2013
Rated 5.0 out of 5.0 by Fantastic Service received Our stay was work related and we were ready for a hastle free check in and good room. We were pleasantly surprised by the cleanliness and quality of the rooms. My colleague was allocated a single room instead of the double booked, however, we received a sincere apology from the reception guy and complimentary drinks. The staff were extremely helpful and friendly especially Charlie. will definatly stay here again. August 8, 2013
Rated 4.0 out of 5.0 by Comfortable, clean and quiet room Great people at the front desk much concerned about your stay and your experience inside and outside the hotel, and ready to help anyhow. Well apreciated this. August 6, 2013
Rated 4.0 out of 5.0 by very central to see the city on foot nice clean and modern rooms breakfast for free and ok, variety not very big but normal in walking distance to the tate modern art, river thames and underground perfekt to stay close to some of the main attractions of London August 4, 2013
Rated 5.0 out of 5.0 by staff incredibly friendly and helpful staff particularly breakfast staff and reception August 3, 2013
Rated 5.0 out of 5.0 by Fantastic service and perfect location The staff were very helpful from the booking to the actual stay! We booked 5 rooms and it all went smoothly in everyway! July 31, 2013
Rated 4.0 out of 5.0 by Good Choice Great location - we walked to London Eye, St. Paul's Cathedral, Tower of London, Parliament etc. Southbank is fun to walk along, lots of restaurants. Room was basic; small, but very clean (important!!!), and since we really only slept there, it was perfectly adequate. We weren't looking for luxury, we wanted affordable, and this was, we were there for a week. The staff was extremely friendly and helpful. I would certainly recommend this location. July 26, 2013
Rated 5.0 out of 5.0 by Good hotel in a great location My wife and I spent 1 night here in July and were delighted with the comfort, value and excellent staff especially Charlie. It is located within easy reach of the tube station & buses.Really nice restaurants and pubs in the near location with great cafes to have dinner in the evening.The hotel is spotless, as was our room, which was spacious and comfortable. One criticism is that there all washing liquids are the same liquid: shampoo, body wash, hand soap, etc. The breakfast was very good and the hostess was efficient, attentive and extremely pleasant.Would definitely stay here again ,when we are in London July 24, 2013
Rated 4.0 out of 5.0 by london vacations things went very well on the hotel, lodon is a great city, and this hotel is very near from a several locations of interest. July 21, 2013
Rated 3.0 out of 5.0 by Southwark The day staff were very welcoming and the room was fairly standard, spacious and in good condition. However there was only one ceiling light (by the door) and I found the other end of the room a liitle dark. I had problems with a non-functioning key card and a broken bed, but the card was fixed immediately and I was given another room. Breakfast had a good choice of cold items, but I would have prefered slightly more choice with the cooked items. Everything was of good quality and everything was well stocked with the exception of the croissants which had all gone. July 21, 2013
Rated 5.0 out of 5.0 by Excellent Hotel, great location Second time we stayed here. Nice comfortabele room, beds and glad we had airconditioning as it was hot! We found the staff very helpfull and polite. A definite YES! July 21, 2013
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