Rated 4.8 out of 5 by 179
Rated 5.0 out of 5.0 by NYC_Media Manager was big help when thought had lost my credit carads!
I have stayed several times at Hotel Indigo in the City. The rooms and bathrooms are large and are well appointed and the beds are very comfortable. The design is refreshing as well. On my last stay the staff there, in particular the manager, were a huge help when I thought that my credit cards had been stolen. In the City of London and near Auldgate tube.
April 20, 2014
Rated 5.0 out of 5.0 by jfdascher Pleasant surprise
I stayed here for just one night recently and it was a pleasant surprise. Despite being a Platinum member for 2 years, I had never stayed at an Indigo before yet my expectations were exceeded, particularly by the front desk staff which was one of the kindest and most helpful I have ever encountered at an IHG hotel.
All hotels in London are quite expense, but all things being relative this was by far a great value – Quite, clean and uniquely decorated room with a great bed to sleep in and close to 2 Tube stations. I suppose the only spot of improvement could be the breakfast in restaurant next to the hotel. A typical HI Express continental breakfast is better, but it was still adequate.
March 31, 2014
Rated 5.0 out of 5.0 by chakka Checking-in
2nd time in the hotel in the last 6 weeks and front desk Ms 'K' remembers me ... and agreeably I remember the staff member as well. Puts a personal touch to it and I shall be looking forward coming back in a few weeks time.
March 31, 2014
Rated 4.0 out of 5.0 by Selina81 Very good hotel
Thank you for our stay, everything was very good!!
March 27, 2014
Rated 5.0 out of 5.0 by MonikaR Such a great experience
After visiting night before another hotel in UK, I was worried... but this hotel is great! Ladies at reception are so friendly and helpful, far above any expectations. I've been upgraded to the very nice room with superb design, breakfast was very good and location just perfect. This was my first stay at Indigo type hotel and 'I am sold'. Thank you for making my stay so comfortable!
March 23, 2014
Rated 4.0 out of 5.0 by Jim Bob Excellent Staff
Nice clean hotel with very friendly and helpful staff. Breakfast also had a good selection. Rooms not huge but it is London. Only drawback was no bar.
March 20, 2014
Rated 5.0 out of 5.0 by AnnieBel Excellent Birthday present
My husband and I stayed at Hotel Indigo for his birthday, I had mentioned this to the hotel in an email before our stay, when we arrived they had upgraded our room and put a cake for him in our room, excellent service on reception, very friendly and helpful, I would recommend this Hotel to anyway who wants to stay in the Tower Hill/Tower Bridge area, thoroughly enjoyed our visit and we will be back,
March 4, 2014
Rated 5.0 out of 5.0 by Minx12 Second time around
Stayed here for the second time and can't fault a thing, the customer service is second to none. We would definitely recommend this place to anyone. Fabulous stay thank you so much
February 26, 2014
Rated 5.0 out of 5.0 by Trevington Steel Indigo Hotel
Had a two night stay to treat my partner for her birthday.
From the warm welcome,friendly & helpful staff our stay could not have been more enjoyable.
The rooms are very comfortable & the hotel location was excellent,very close to both Aldgate & Tower Hill tube stations.
You will not be disappointed.
February 13, 2014
Rated 4.0 out of 5.0 by Shamrock990 Love love love
Fantastic hotel. From the moment we arrived the service was fantastic. We were upgraded to a suite which was a perfect way to celebrate my friends 30th birthday. The tower Hill suite with its great view and excellent amenities was a great place to stay. The coffee machine and the complimentary mini bar was a great touch. We loved the cockney accent of the voice in the lift!
February 12, 2014
Rated 4.0 out of 5.0 by Slimt Eastwood Indigo shindigo
Hotel is quirky/contemporary with smallish but comfortable rooms. Rooms have good facilities, free minibar, Wifi, tea/coffee etc.
Hotel is in a fairly quiet location.
I liked this hotel and would definitely stay again.
January 22, 2014
Rated 5.0 out of 5.0 by PallasA Well-trained and very friendly staff.
I got upgraded to an executive room on arrival. Beautiful room. But despite it not being on the main street side, it was close enough to it for me to be bothered by the noise. I was thinking not to come back because of it, but then called the reception to ask for another room, not having high hopes for this at 9.30 pm. But someone came to my door immediately to show me another room that was on the backside. She apologized for it not being an executive (it looked more than fine to me) and offered me complimentary breakfast for compensation of the need for me to change rooms. Wow.
Also, they have toileteries from Aveda, which is a sustainable brand. So not the kind of 'moisterizer' that actually dries out your skin, for a change.
January 21, 2014
Rated 4.0 out of 5.0 by Devin123 January Holiday
Rooms are clean and staff is very friendly. Suggestion for the hotel is to promote or provide more information regarding the spa as we found out on the last day that there was a spa
January 18, 2014
Rated 5.0 out of 5.0 by AnnieJP Flying visit
Ideal for a flying visit if on business. Longer term would suit a leisure stay, or an ideal place for a partner to be based if you are at work and he or she is taking a break. If you look to work in your room, call ahead for an appropriate lay-out, as they are not all set up that way
If priory recognition is important to you, this is definitely the place to stay.
January 18, 2014
Rated 5.0 out of 5.0 by zoz55jo We simply loved it!
It has been a truly great experience, clean and charismatic rooms, lovely decor and amazing surprises like the free movies...:) and of course free mini bar...:)
January 5, 2014
Rated 4.0 out of 5.0 by Betty1965 Great hotel in London's financial district
Have stayed here a few times and have never been disappointed. Stayed Christmas Eve and was upgraded to a large deluxe room. Large and comfortable bed. Shower room was excellent (although as always in this hotel a larger shelf by the sink would be beneficial). Great hotel. Will use it again for sure.
December 29, 2013
Rated 5.0 out of 5.0 by Imhotep Wonderful room & restful stay
Being pleasantly surprised by a free upgrade to a suite definitely made our first stay at Hotel Indigo memorable. Our suite on the 6th floor was fantastic with fabulous views over the financial district of London. Complementary Aveda bath products and minibar (no alcohol) were a most welcome extra touch for us. The staff were very friendly and helpful.
Many thanks for a wonderful stay; we will certainly return & highly recommend this hotel.
December 17, 2013
Rated 5.0 out of 5.0 by Sepp13 Allways again
It was the second time in the Indigo and we had a good time.
The only negativ point: you can't find a pub around after midnight!
December 16, 2013
Rated 5.0 out of 5.0 by Tibbs0 A little gem!
We stayed for 2 nights, and were extremely impressed. The reception staff were all very friendly. The room was fantastic. A good size room with a comfortable bed, and good size bathroom with large shower. The room decor was lovely. Everything we may have needed was there, hair dryer, iron and ironing board, coffee machine, iPod docking station, safe , complementary new paper and mini bar. 5 minute walk to tube, with 15 minute ride to centre of London. I definitely recommend and will be staying there again. A little gem!
December 7, 2013
Rated 5.0 out of 5.0 by Liseyloo72 Fabulous location
A little gem of a hotel tucked away near tower hill, fabulous location for exploring London as the tube/dlr is only a few minutes away, or plenty of bars and restaurants within walking distance, 24 hour reception so no worries what time you rock home! The room was lovely, not huge but very nicely done with a huge bed & large clean bathroom.. Complimentary newspaper and mini bar with soft drinks & chocolates and a nespresso machine for early coffee.. Bed very comfy and slept well althought the a/c unit is slightly noisy, we should maybe have switched off.. Blackout curtains and no noise pollution.. Being frequent weekenders to London and staying all over, we will definitely return to this lovely hotel, next time will try the food too!
December 5, 2013
Rated 5.0 out of 5.0 by BusinessVisitorInBaden Does the job...greatly
Have been upgraded in a quite room on the 6th floor which made my stay nice but even without it, this is a nice place to stay in town
December 2, 2013
Rated 5.0 out of 5.0 by OSSM Lovely Hotel
I had the pleasure of staying at this hotel recently.
This was my second stay at a Hotel Indigo and yet again I was very impressed. I definitely be using them more in the future. The price was excellent for the quality of the hotel room.
The Hotel has the feel of a smaller/boutique style hotel.
I was greeted as a rewards club member and dealt with very quickly. They had even upgraded my room, which I really appreciated. The room was one of the best I have stayed in this year. Huge comfortable bed, beautifully decorated, exposed brick walls. Just a lovely room to stay in.
November 28, 2013
Rated 5.0 out of 5.0 by Tamura Large room just a few minutes from tower
Very large room and bathroom! Great service from all the staff. Just a few minutes walk from tower of London, Tower bridge, St. Pauls and many more attractions! Close to two underground stations. Plenty of places to eat lunch nearby. Perfect for everyone!
November 19, 2013
Rated 5.0 out of 5.0 by Samr1960 A good choice
This was the first time I had used the indigo brand and I must say I was hugely impressed . The rooms where a pleasant change from the standard decor. The food was good and the service prompt. On top of that the staff were friendly and helpful. I look forward to returning here again.
November 19, 2013
Rated 5.0 out of 5.0 by BBrianUS Excellent staff
Although my stay was brief, I can't say enough about the accommodating staff. I was very pleased with the overall value, location and cleanliness. Definitely will return.
November 18, 2013
Rated 5.0 out of 5.0 by Visitor1238645522 Very Good Visit
I stayed 1 night with my girlfriend for a short city break, we really enjoyed all aspects of our stay and would definitely return.
The staff were friendly and helpful from the moment we walked in the door, explaining everything clearly and we had a quick and easy check in.
The room was very well decorated, and easily big enough. It was clean and well presented, the extra Sky Sports channels were a big bonus.
Overall we have a great stay.
November 14, 2013
Rated 5.0 out of 5.0 by KWong20 Homely Stay
I have been staying in this property since its opening. Standard has always been maintained at a high level, with some very friendly staff. Lobby and room cleanliness are well attended, checking in and response to guest request are always efficient. Probably a decent upgrade could be considered for IHG Plat members if there is an availability.
November 3, 2013
Rated 5.0 out of 5.0 by Liviu Quality hotel
Great service and very nice neighborhood. A place to come back.
October 28, 2013
Rated 5.0 out of 5.0 by TravelerBus Outstanding Place To Stay!
I've been to London many times, but this was my first stay at Hotel Indigo. The location is close for those doing business in the financial district, but also close for sightseeing and several Tube stations.
The rooms are clean, large and comfortable. The amenities are wonderful - Nespresso, tea, water, sodas, chocolate, robes and slippers. Nice king size bed and individual room temperature controls.
The best thing about the hotel, however, is the staff. Without fail, everyone we came into contact with was helpful and VERY customer-service oriented. Every question we posed to them was met with friendly suggestions. What a refreshing stay!
October 27, 2013
Rated 5.0 out of 5.0 by Demoo Spot on service
Stay here quite frequently, always a friendly smile and acknowledgement on arrival.
Excellent staff - amongst the very best of any of the many IHG hotels I stay at.
Stays are always good and never any need for "moans or whinges" of any kind.
October 25, 2013