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Rated 3.9 out of 5 by 355 reviewers.
Rated 4.0 out of 5.0 by Great Staff, good value We arrived a bit early after a cruise however the staff was quite accommodating and was able to give us a room promptly. All of the staff was cordial, courteous and welcoming. The hotel is within walking distance of the Underground (Pimlico and Victoria) and within blocks of a variety of cafes. The included morning breakfast had good variety. We previously stayed at this hotel 11 years ago on our honeymoon. Some improvements have changed things for the better and some things have stayed the same. Having read other reviews, we were prepared for an issue dealing with street noise. The hotel now has earplugs available however I did not expect a mezzo soprano to be practicing for a few hours below my window. Obviously a nearby howling dog also did not care for her either. Their exchange was quite humorous. It eventually stopped and life went on. There is no a/c however the hotel does provide a fan for comfort (much appreciated). I'd have no problem staying here again based on the value of amenities received. July 26, 2015
Rated 4.0 out of 5.0 by London Trip - Holiday Inn Stay It was good experience. The hotel is in Victoria area, Metro is close by. Near the bus stop. Breakfast was included and was very good. Friendly staff members. Only exception was that the hotel is not air conditioned. July 26, 2015
Rated 1.0 out of 5.0 by Unsatisfying - No air condition in room. - Reception people look unprofessional. - Room was so small and noisy although I asked for a quite one. - Price/quality ratio is not true. - Location is good and convenient. July 25, 2015
Rated 5.0 out of 5.0 by Excellent Location Hotel was overall excellent and perfect for me however there was no in room air conditionings. there was a fan but it was noisy and had to have the window open which obviously means more noise. July 25, 2015
Rated 5.0 out of 5.0 by Excellent location We chose this hotel for,it's location for an overnight stay and thoroughly enjoyed being in the heart of London . It is very convenient for transport but as we were staying on a Saturday night were able to park outside free of charge ( parking on the road free from 6pm Friday to 8.00am Monday) The hotel is in an historic building but the room was attractive and convenient if slightly smaller than In modern ihx building. The room was warm and no air conditioning but there was a very efficient fan. Overall would highly recommend. July 25, 2015
Rated 4.0 out of 5.0 by Surprisingly quiet! We stayed Friday to Sunday and were pleasantly surprised that we found the hotel quiet and comfortable. Staff were welcoming and friendly and we were able to relax and recover from the journey. July 23, 2015
Rated 3.0 out of 5.0 by Licht und Schatten Freundliches Personal aber mittelprächtiges Gebäude und mageres Frühstück. Für London 'ganz ok', aber nicht mehr... July 22, 2015
Rated 4.0 out of 5.0 by July 2015 Room too small, dirty blanket and no air conditioning. Be ware this hotel is on a main road, however really handy for Pimlico tube. Staff are all quite good, but the appearance of the whole hotel is just a little tired really. July 21, 2015
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