Rated 4.0 out of 5 by 206
Rated 3.0 out of 5.0 Great Location - shame about the aircon
VERY hot in the room - supplied fan helped but did not solve the issue - therfore window open all night with resultant traffic noise.
Breakfast leaves a lot to be desired - very limited choice - not the best breakfast in London
July 9, 2014
Rated 4.0 out of 5.0 by Enzo830 Great location
I used up my IHG reward points I accumulated at my old job where I traveled 100% of the time. I decided on the Holiday Inn Express London Victoria due to the cost (points) as well as location and ease of access to public transportation. The hotel is located just around the block from the Pimlico underground station and a few steps away from the #24 bus route. The hotel itself is in an old building. The hotel is cramped, and the room is fairly small, but just remember you are in Europe and space is at a premium in London.
The week my wife and I were there, the weather was pretty warm. It got up to about 80 degrees F later in the week. The rooms are not air conditioned. I had trouble sleeping with the high temps in the room, but my wife did not. Fans and cold bottled water are available if you need it.
The rooms are clean though and the staff was excellent. The area feels safe and we did not experience any issues during our stay.
The breakfast is adequate with several options available and does help out saving money on breakfast everyday.
I would stay here again and would recommend this hotel to other people.
I was satisfied using up my hard earned points on this property.
July 8, 2014
Rated 4.0 out of 5.0 by London tourist Friendly and Excellent Customer Service, but no A/C and noisy
This hotel is very close to some attractions and very convenient to get to any public transportations. The manager and staff are very friendly and helpful. Can't find any hotel with these type of customer oriented manager and staffs.
However, I was very surprised that for the price that I paid for this class of hotel. There is no A/C in all the hotel rooms. It only have a fan. It is so hot and the beds are not that comfortable. Due to no A/C, we have to keep the only window open which made the room very noisy due to the noise of vehicles passing by.
The 2 nights stay in this hotel are suffering since the room are hot and humid plus the noise. We won't be able to sleep for both nights. It is fortunate that we only stay for 2 nights. Otherwise, we have to look for another hotel that have A/C to get a better night of sleep.
The hotel management should consider installing A/C in all the room. This will make the hotel more comfortable. UK is not a 3rd world country. The hotel is not a lousy hotel. It should provide A/C in each room.
July 8, 2014