Rated 4.4 out of 5 by 405
Rated 5.0 out of 5.0 by caro Quiet setting, luxurious room, wonderfully convenient
We stayed for two nights at the St James' and had a lovely time. The staff were unfailingly friendly and attentive and our room was luxurious and immaculately appointed.
With the sights of central London being within easy walking distance, it was an ideal setting to explore the capital.
September 1, 2012
Rated 5.0 out of 5.0 by Nairobi Crown Plaza Hotel, London
Older hotel in good condition with beautiful garden courtyard
to look in an excellent location. Probably meant to be a businessman's hotel but no problem for us touristas.
Walking distance to Westminster Cathedral, Parliament,
August 28, 2012
Rated 5.0 out of 5.0 by Rich6060 London Luxury
I have to say the best hotel i have stayed at in london!
As a Platinum Royal Ambassador i was greeted at reception and then upgraded to a newly decorated suite.
The room was decorated fashionably and the space and amenities super. My wife joined on my 2nd night and she absolutely fell in love with the place.
We had a lovely sauna and steam room, then we could relax together in the rest room where we could drink tea and read a book whist cooling down from the sauna.
A great hotel, super accommodation, courteous staff, stylish classic decoration and well placed for Victoria and Westminster.
Will certainly return!
August 22, 2012
Rated 4.0 out of 5.0 by iainmac CP St.James Park, London
This is a great hotel in a fantastic location just minutes away from Buckingham Palace and The Mall. The Russian Olympic team were staying at the same time as the games had just finished. Hotel lobby and bars are very well appointed, as was the rest of the property. I wasn't recognised as a Priority Club Member at check in, which was a bit disappointing, but check-in was efficient nonetheless. Our original room (floor 5) was overlooking a really noisy building site and the entire floor smelled of new paint so I asked for a change and was allocated a disabled access room on the 3rd floor, which we were happy with. Overall, we had a really good time here and would definitely go back.
August 20, 2012
Rated 5.0 out of 5.0 by AnnieT Opulent
Everything about this hotel including the location is fabulous. A big warm welcome on arrival, into a very grand and beautiful lobby, attentive staff. and a lovely room with a comfy bed. We couldn't help but spend our evenings sampling cocktails in the bar, where the delightful ambiance made us feel like millionaires. For me personally, good customer service is a must and the staff at Crowne Plaza St James are 5 star. On the morning of our departure, the Concierge suggested we stroll down to Buckingham Palace (yes it is that close) and watch the changing of the guard. Thank you to him for this information as it was a lovely end to our holiday. If I visit London again; it will be on the condition that I stay here.
August 17, 2012
Rated 5.0 out of 5.0 by KN1961 Great stay
I have stayed at this property many many times and it is my favorite hotel in London. Staff is always welcoming and they have recognized me upon arrival and that is always nice.
IN the summer there is nothing like enjoying a glass of wine and a meal out in the atrium.
The location of the the hotel is great. Right next to Buckingham Palace, 5-10 minute walk to Victoria Station, cabs always available and a great neighbourhood.
August 17, 2012
Rated 5.0 out of 5.0 by nickb My second home
The renovated rooms are great, but what makes this hotel is the fantastic staff.
Everyone - from the maintenance staff, the front desk staff, the knowledgeable concierge staff to the managers are friendly - everyone says 'good morning' (or 'good evening etc) and go out of their way to help, and make you feels welcome.
Any problems are dealt with promptly, efficiently and without any fuss. The bars and restaurants are great, and the hotel is ideally located for central London.
I have stayed here more times than I care to remember - and am never anything but impressed.
July 8, 2012