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  • 1 888 HOLIDAY
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: LONDON
  • Distance From Hotel: 0.0MI
  • Local time zone: GMT+01:00

Check In: 2:00 PM Check Out: 11:00 AM

  • Check In: 2:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 18

Credit cards

Credit cards

  • American Express
  • Master Card
  • Visa



  • Number of Rooms:1
  • Service Animals Allowed



  1. Arabic
  2. English
  3. Spanish
  4. Hindi

Pet Policy

Pet Policy

Guide dogs only.

What's Nearby

What's Nearby

Royal Horticultural Hall
Distance From Hotel:0.3MI
Chelsea Flower Show
Distance From Hotel:0.5MI
Queen Elizabeth Conference Hall
Distance From Hotel:1.0MI
Buckingham Palace
Distance From Hotel:1.0MI


Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Business Center,Public Areas
Wired Internet available in Standard Rooms,Business Center



  • Hotel renovated inFebruary 01, 2008
  • Total number of rooms:52
  • Total number of rooms with only one bed:7
  • Total number of rooms with only double beds:31
  • Total number of non-smoking rooms:31
  • Total number of rooms for the physically challenged:1
  • Interior corridor
  • Total number of floors:7

Enjoy friendly service with a personal touch in the heart of London at the Holiday Inn Express London-Victoria hotel, a short walk from Pimlico train station.

Housed in an attractive Victorian building on bustling Belgrave Road, Holiday Inn Express London-Victoria is within easy strolling distance of major attractions like Buckingham Palace. Excellent transport links make getting around the capital simple, with Pimlico and Victoria stations both a few minutes away. Pristine rooms with
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Enjoy friendly service with a personal touch in the heart of London at the Holiday Inn Express London-Victoria hotel, a short walk from Pimlico train station.

Housed in an attractive Victorian building on bustling Belgrave Road, Holiday Inn Express London-Victoria is within easy strolling distance of major attractions like Buckingham Palace. Excellent transport links make getting around the capital simple, with Pimlico and Victoria stations both a few minutes away. Pristine rooms with free wireless Internet help you feel comfortably at home in this intimate hotel.

With government offices at Victoria close by, and Earls Court Exhibition Centre just 4 underground stops away, the Holiday Inn Express London-Victoria hotel is well-situated for business trips. Wireless Internet in all public areas and 24-hour use of a computer in the Lobby lets you get things done in your own time.

Absorb the sights of historic London on a laid-back riverside walk to Westminster to hear Big Ben's distinctive chime. You can stroll to the pomp and splendour of Buckingham Palace in 20 minutes, or hop 2 stops on the London Underground to reach the shopper's paradise of Oxford Street.

Start your day with a good breakfast and relax with an evening drink in the sociable Beverley Bar. Knowledgeable staff at Holiday Inn Express London-Victoria can recommend good local restaurants or help you plan your free time by booking tours.

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Getting to Holiday Inn Express London-Victoria is easy, thanks to its location near the transport hub of Victoria train station and Pimlico Undergound. Hotel is only 4 minutes walk from Pimlico station and 15 minutes from Victoria Railway Station. Gatwick Airport is just 30 minutes by express train, Heathrow Airport is accessible by London Underground, and buses serve the city centre and beyond.

Guest Reviews

Rated 4.4 out of 5 by 405 reviewers.
Rated 4.0 out of 5.0 by Great customer service but additional bed very uncomfortable The staff were very friendly, this is a great location for visiting London. We had 3rd person in put up bed, this was VERY uncomfortable, we had paid additional money for the extra bed the mattress was so thin it was better to move it to the floor. This lowered our experience of the hotel. would not recommend requesting an additional bed in a room if you want to get a good nights sleep. Breakfast very nice - but only if you get into the main breakfast room, if no room they move you to the Hamptons Bar area, which is very much fend for yourselves! After one morning experience of this, the whole party agreed if no room in the breakfast room then we would wait in reception area until table free, luckily this did not happen as available. Did not use the restaurants or bar so can not comment on these. Unsure about the awful smell around the lift area?? perhaps this needed looking into? October 5, 2013
Rated 5.0 out of 5.0 by Great location - helpful staff Location was perfect. Could walk to many of the sites we wanted to see. Staff was helpful. Fred, the concierge, filled me in on the history of the hotel - very interesting. Lobby welcoming. Breakfast included - very nice. October 4, 2013
Rated 5.0 out of 5.0 by ike1 Great location, excellent staff, great accomadations, front desk and especially conceirge group , VERY HELPFUL. Will recommend to everyone! October 3, 2013
Rated 5.0 out of 5.0 by Beautiful Hotel, Excellent Service and Outstanding Staff There was a group of 9 of us who stayed at the Hotel from 28 August-2 September 2013. From the moment we arrived, the staff and servoce was Excellent. My husband and myself were upgraded and the Room we were given was great, actually we had a Living room and Bedroom. The service and staff were very accomodating and took care of all our needs. I would definitely recommend Crown Plaza Hotel St James, and if I return to London I would definitely stay here. October 3, 2013
Rated 4.0 out of 5.0 by Ladies Weekend 1 I visited the hotel with three friends for a one night stay just as a treat for us all - the hotel is very impressive when you arrive - lovely helpful, friendly staff and when we had a small problem on arriving at our allocated rooms it was sorted out very quickly by a call down to reception. Plenty of bars and restaurants within the hotel although not much else nearby. It was a bit far out of town to walk at night but there is a taxi rank just at the end of the road and the hotel doorman was only too happy to hail one for us. We had a fantastic time and would definitely stay again October 3, 2013
Rated 5.0 out of 5.0 by wonderful experience From a great location within a 5 minute walk to Buckingham Palace (get there at least 1 & 1/2 hour early) to a very good dinner at Bistro 51 to a very comfortable good size room (552), London -St. James had everything we hoped for. Though the cost was somewhat on the expensive side, in the end it was worth it. I highly recommend this hotel. Sept 2013 October 2, 2013
Rated 2.0 out of 5.0 by Location, Location, Location The St. James Crowne Plaza certainly fits the image of a fine London hotel at a reasonable price. The staff were very helpful and friendly and the services in the lobby, while somewhat pricy were well presented and inviting. While the hotel is very nice, it is the location that really makes this hotel for my wife and I when visiting our favourite city. We will be back. October 2, 2013
Rated 5.0 out of 5.0 by Greatest Vacation Ever We just finished our 7-night stay at your Crowne Plaza in St. James. Every aspect of our stay was perfect and most enjoyable. The location is close to many tourist attractions, and the proximity of St. James Underground station is very handy. It made a perfect base of operations for our London stay. The complimentary breakfast was very elegant, with some tasty foreign dishes I had never experienced before. The rooms were clean and quiet, the beds were perfect after a long day of walking. If we should return to London in the future, you can be sure we will stay at this property again. October 2, 2013
Rated 5.0 out of 5.0 by Special treat Due to circumstances Mum and I have not had a break together, just the 2 of us, for 26 years. This 1 night had to be planned carefully due to Mum's disabilities. Spoke to the hotel direct as a result. Couldn't fault the team at all. Absolutely every member of staff was so polite and made us feel good from the advance booking until our departure. The hotel was a great choice. Practically next door to Buckingham Palace. At 72 mother had never seen it other than on tv. Great location generally. We ate in the Hamilton bar and the food was absolutely delicious. The ambience of the hotel was very pleasant and especially quiet. The whole experience was everything we needed and we both felt valued. Acting as Mum's carer worked well but I said to my husband that I should love to return with him when possible. Mum and I had an absolutely fabulous experience and couldn't fault the hotel or staff. Thank you so much for a very happy time and we now have memories that mean such a lot to us. Room cleanliness was not quite 100% September 28, 2013
Rated 5.0 out of 5.0 by All round satisfaction The hotel is well located, well equiped and well serviced. The staff is simply fantastic. My second stay in three years. Will be my permanent base whenever I pass through London September 27, 2013
Rated 5.0 out of 5.0 by An excellent hotel that makes you feel comfortable in every sense We stayed at this hotel for 6 nights and then drove to Scotland and stayed at a B&B. When we made this reservation we were hesitant that it would be too fancy for us. When we arrived we were made to feel completely at ease. This is indeed a high quality hotel but it's workers were very down to earth for us. Every bit professional but they also took extra care to make us comfortable in every way possible. From entering, to the front desk staff, to the room, to the dining establishment - everything was perfect. The last added bonus was that it was easy walking distance to a lot of tourist attractions but also very accessible via the bus route and underground. September 27, 2013
Rated 2.0 out of 5.0 by Tiny Bathroom and Room Location is a Joke First of all, I was not impressed by the fact that we were apparently placed in the older - non refurbished side of the hotel. It was an over the meadows and through the woods and around the corner down some stairs around another corner down a ramp experience just getting to the room. And the hallways were NOT attractive and in need of some serious updating. Not at all what I expected for the price. The walls in the room were also beat up and in need of fresh paint. The air conditioning system was also a joke in that it went off after an hour or so and you had to get up and turn it back on (it was quite warm when we were there - upper 80s). Lastly, the bathroom was ridiculous. You could literally sit on the toilet and brush your teeth in the sink. NOT conducive to 2 people getting ready at the same time. (No black out curtains either - unheard of in even the cheapest hotels.) September 25, 2013
Rated 5.0 out of 5.0 by Best in London This hotel is one of THE best hotels anyone could stay in when in London. The staff are well trained and superb, location is ideal and very close to the tube and the rooms are exquisite. Obviously the management of this hotel are beyond professional and successful in managing such a wonderful place. I would not only recommend this hotel to anyone staying in London, but I would insist that they do experience the stay! just a great place, well done and hat off to the management and staff! September 25, 2013
Rated 5.0 out of 5.0 by An excellent place to stay I could not fault this hotel in any way. The room was beautiful and the staff were all very helpful. The hotel is in an ideal location, close to Buckingham Palace and tube and main line stations. We primarily stayed as it was close to the Victoria Palace Theatre - only a five minute walk away. September 24, 2013
Rated 5.0 out of 5.0 by A good nights sleep Right from entering the hotel we were made to feel welcome. Our room faced overlooking the courtyard and considering the location in central London was exceptionally quiet so we were able to sleep with the windows ( yes windows> 3 of them ) open. So much nicer than air conditioning. The spacious room was well furnished, nicely decorated, clean and well prepared. Because we were on a tight time schedule we did not use any other of the hotel facilities but well certainly return as this has been one of the nicest IHG hotels we have stayed in. September 24, 2013
Rated 5.0 out of 5.0 by Excellent hotel Fantastic hotel very grand Drinks a little pricey but had a great stay September 20, 2013
Rated 4.0 out of 5.0 by Great location, refurb needs finishing The location near to Buckingham palace was excellent, there was a lovely lobby and really helpful staff. Our room was in a part of the hotel that really needed a refurbishment so it wasn't as nice as we'd expected based on the photos. The bathroom was looking tatty. September 20, 2013
Rated 5.0 out of 5.0 by A lovely stay Welcomed as Priority Platinum Member - upgraded despite having being on Points only stay. A haven of peace & quiet Thoroughly recommend September 20, 2013
Rated 5.0 out of 5.0 by impressed This is very close to the nicest room I've ever stayed at. A whole plate of fruit, nice bed, quality furnishings, super clean, private. Plus the location is super close to things for is tourists. September 19, 2013
Rated 5.0 out of 5.0 by Great Service From the moment we arrived until the moment we checked out the service was outstanding. We arrived early and were given a room immediately. This was so nice since we had traveled from Dallas Fort Worth area. Everyone was very gracious and made our stay wonderful. Great location - in walking distance of major tourist attractions and lots of restaurants in the area. Doing a little construction next door - but not much to be done about that : ) Great stay. September 19, 2013
Rated 5.0 out of 5.0 by Stella777 We just stayed at this Hotel after a British Isles Cruise! We were here for four nights! I would definitly come back to this Hotel if we're ever in London again! It was close to everything and a very large room which is very unusual in Europe! Everything you would need was there! They have a wonderful very large breakfast! We payed extra for this, but was well worth it! Also the resturant on site was very good! Loved the doorman! September 11, 2013
Rated 5.0 out of 5.0 by Great Hotel and Excellent Staff It was a great stay at this Hotel, the location is perfect as while it is within walking distances from many London attractions, it is in a quite area. The staff are very kind, polite and helpful, they always had a solution and an answer to all our needs and inquiries, with a big smile. I would highly recommend this hotel to everyone although it is a little bit expensive. September 11, 2013
Rated 3.0 out of 5.0 by Good expérience Variety of cheese, pasteries and bread offered at the breakfast hâve to be improved and fresh. Low water pression in the shower Bodywash should be per prrson occupying the room September 10, 2013
Rated 4.0 out of 5.0 by Weekend break Return visit, similar time as last year. On this occasion we requested a quiet room and all of our party were accommodated by reception without any problem what so ever.The location is excellent for accessing the sights of Central London. The staff were all very helpful and professional. All in all a good place to stay. September 10, 2013
Rated 5.0 out of 5.0 by Wonderful hotel Room was spacious and beautifully comfortable. Everything was spotlessly clean. Staff were both friendly and helpful. Outside courtyard was divine - a peaceful haven to relax with a drink after a days sightseeing. We only ate one night at the hotel but the food and the staff were excellent. September 9, 2013
Rated 5.0 out of 5.0 by Fantastic Hotel - Dont Hesitate to Book Have stayed here on 3 occasions for both work and leisure and have enjoyed each and every stay from beginning to end. Advisable to upgrade to a deluxe room for the comfort and space but i would not hesitate to rebook this hotel no matter what. located in a quiet area of London however it is within short walking distance of tube and B'ham Palace. September 6, 2013
Rated 5.0 out of 5.0 by 1 night for Football match Second stay at crowne plaza - room 529 good size and good quality - check in was simple and we arrived early left our bags and when we returned much later the bags were ready in our room ... Had a great night stay . Had a drink in the Hampton and enjoyed the ambience . Piano ,saxophone and double base was easy to listen too and enjoyable. Room was comfortable and had a good nights sleep. Breakfast was good and special mention forPedro who was attentive and kept our coffee and tea topped .... Food good quality - as good as other hotels we have stayed in Had a good stay - would have been better if our football team had done better but the hotel lifted our spirits September 4, 2013
Rated 5.0 out of 5.0 by Helpful staff, good atmosphere, near to underground Had a great time. Service was consistently good. Fredrick - 'our' concierge was simply wonderful. Room beautiful, shower a wee bit small, but excellent. Will be there again. September 4, 2013
Rated 5.0 out of 5.0 by Another Super Stay I have stayed at this hotel on a number of occasions in recent months and it is becoming my favourite base for when I am in London on business. Good Location (Near Underground, Shops, and pubs) and value for money for a business stay in London. Excellent Friendly Service as usual. I also received a room upgrade but I honestly couldn't notice the difference to one of the normal rooms that I stay in. Stay Here - Recommended. September 2, 2013
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Hotel Exterior - Night View Reception Hotel Exterior Entrance Entrance Hotel Lobby Hotel Exterior Front Desk Hotel Entrance Belgrave Road Boris Bicyle Hire Docking Station Iconic BT Telephone Booth Belgrave Road View Buckingham Palace Big Ben House of Parliament Bus 24 on belgrave Road Westminster Bridge Pimlico Underground Station View from Hotel
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