Rated 4.0 out of 5 by 217
Rated 2.0 out of 5.0 by Disappointed1066 Stay Away
Do not go to this hotel when the weather is hot. There is no air conditioning, the room is small, there are no drawers in the room, no ice bucket, there was dirt on the "clean" towel and 1 pillow case. The selection of food for breakfast was poor.
July 25, 2014
Rated 3.0 out of 5.0 by whointhehallru Good hotel but could use some improvements given the price
As I mentioned previously on this survey, there were some minor issues that my wife and I noticed during our stay at this hotel. We realize that given it location in London the price would be high. We expected a lot more given the fact that it was part of the Holiday Inn Express Brand.
July 25, 2014
Rated 5.0 out of 5.0 by climber2 Nice staff but no air conditioning
We enjoyed our stay in London and the location of the hotel was close to bus and underground. The staff was helpful and very friendly however the room was very hot and the hotel does not have air conditioning. They did provide a fan but there isn't an electrical outlet near the window.
The room was very small and compared to American standards, we were not impressed. However in comparison to other London hotels, it was a good deal since it included breakfast which was very expensive in London.
July 24, 2014