Rated 4.0 out of 5 by 195
Rated 5.0 out of 5.0 by CarolAP Friendly service
My return visit was no disappointment. The staff were helpful and friendly. The hotel is an ideal location for the Tube as it is opposite Colliers Wood Station. It is also conveniient. for those who need to visit St. George's Hospital..The breakfasts are excellent and they are included in the daily rate. A good start to the day.
July 29, 2014
Rated 3.0 out of 5.0 by Sleepy Minion Noise and no internet
First off, they put me in a room that was right over a pub wit an outdoor patio full of drunken people singing loudly until midnight. I was already out of my time zone and had been working since 6am, but I couldn't attempt to sleep through that noise.
Next, the wifi did not work in the hotel rooms, so I could not Skype my family that evening. I tried to tell the man at the front desk (Chin), about this, and he barked at me that it wasn't their internet, it was a problem with my laptop. However, the next morning I confirmed with other guests that they too had this problem. When I saw Chin that evening and shared this information, only then did he try to fix the problem by calling their internet company.
Needless to say, I filed a complaint and will not be staying there again.
July 21, 2014
Rated 4.0 out of 5.0 by Tennis Enthusiast Clean and comfortable service
We stayed at the Holiday Inn as it was close enough to Wimbledon Tennis which was the purpose of our visit. We found the rooms, clean, comfortable and a nice breakfast was available every morning.
The one complaint was we found the internet service very slow and hard to connect initially.
Otherwise we found the staff very friendly and we were happy during our stay at Holiday Inn
July 18, 2014