Rated 4.1 out of 5 by 408
Rated 5.0 out of 5.0 by P3t3r2301 Another excellent stay!
I would highly recommend this hotel if staying anywhere within the London Area - great access for getting into Central London. I think it was the General Manager who checked me in and found him to be very pleasant and helpful.
November 22, 2015
Rated 3.0 out of 5.0 by Sq12 Basic rooms but well positioned hotel with friendly, efficient & helpful staff
This hotel is in a good location, being close to underground station, restaurants and two retail parks. Also easy to get to Wimbledon. Staff very helpful & pleasant. However whilst the rooms are a reasonable size, with good shower rooms, and in good condition, there are a couple of very frustrating things about them. First, no drawers in room at all. Not one. Just a hanging rail. Where exactly is one supposed to store lingerie etc?? Second, there is a desk/dressing table and above it a large expanse of wall, which is shouting out for a mirror to be placed there. But no. There's a full length mirror elsewhere but nowhere near it to put cosmetics or hairbrush etc. Some rooms have new beds. Found the new ones to be excruciatingly hard. Could barely move the next morning due to backache. Food in the main pretty poor, although pizzas are not bad. A pasta dish seemed to have had every possible ingredient thrown at it - and not in a good way. Best to eat out. Wifi is free everywhere but painfully slow. I guess the "Express" brand is intended to be basic, cheaper accommodation and you get what you pay for, but it wouldn't take much to improve things greatly. Would one drawer in the rooms really cost so much to install? A good choice for a short stay.
November 22, 2015