Rated 4.1 out of 5 by 56
Rated 4.0 out of 5.0 by Cs64 Hotel confortevole
Hotel nuovo e confortevole adatto ad una permanenza breve per viaggio di lavoro.
October 2, 2015
Rated 3.0 out of 5.0 by TobiazB Great initial impressionssin
On arriving at the hotel I was impressed by how new and shiny it all was! Friendly and welcoming staff and check-in was pretty swift and easy
Checked in to my room to find that there was no platinum recognition or welcome letter, Plus I had been given a twin room and not a double with sofa. Phoned reception to only be told then that there was a problem with my booking but they could change it. Given a different room, with a view of another hotel wall and car park, but again no sofa, I guess not the greatest of issues but not the best service!
Later on realised I had forgotten my toiletry kit, popped to reception to get a razor etc and was told, in not the politest of manners, they had no razors and offered no apology!
Anyway, accepting my fate I went back to my room and tried to get some sleep, tried being the operative word. The room was incredibly noisy, I could hear every plane take off and land! Plus the aircon, which I didn't even have switched on, gurgled away all night. Basically I had a very bad nights sleep.
I didn't have the breakfast so I can't rate it, I just wanted to get out of the hotel. A shame as the place looks good but doesn't live up to the usual IHG standards. I definitely will not be staying at this hotel again,
September 24, 2015
Rated 4.0 out of 5.0 by Showgoer Comfortable bed and good service
Good hotel, probably due to it being new. Staff provide good and attentive service.
September 22, 2015