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Rated 3.9 out of 5 by 125 reviewers.
Rated 5.0 out of 5.0 by Wonderful place to stay! This was a great place to stay the night as I travelled from Michigan back to Florida since it is right off of 75 with many restaurants close by. As a woman travelling alone, I felt very safe staying here. The front desk staff was very friendly and breakfast was pretty good (standard hotel fare). My room was really clean and the bed comfy! The internet connection was strong and stable. The only down side was being next to the elevator made it a bit noisy and hard to sleep. Will definitely stay here again and highly recommend the hotel for a short or long stay! July 28, 2014
Rated 2.0 out of 5.0 by Over Charged First they charge a $50 deposit to your credit card in case of you damage something. This was not told to us. This will take a few days to go back onto your account. Was charged for a night we did not stay. Took over a week to settle it and many phone calls. Hotel blamed the website, when it was clearly the hotels fault. Talked to Dillon at the front desk, he was very rude to me and customer service rep from IHG. After a few minutes of trying to figure out the problem Dillion became angry and hung up the phone. The worst customer service I ever experienced. I will never stay there again because of the customer service. July 28, 2014
Rated 5.0 out of 5.0 by Great group We were very pleased with our stay and our return back will stay again. Haven't stayed at one in years and im impressed of how much they've changed. July 25, 2014
Rated 5.0 out of 5.0 by great prices The only thing I did not get an answer to was the name of the flowers in the front of the hotel. They were a very nice size and pretty red in color. I would like to know what the name of the flowers sometime. July 24, 2014
Rated 5.0 out of 5.0 by safe and always clean I am pleased with my stay and usually I travel with son back to our family. I told my husband to look for the Holiday Inn express because of past experiences with the Express Holiday Inns. This Hotel was very clean, safe and the breakfast was excellent. Everything I knew it would be by my past experiences. July 24, 2014
Rated 5.0 out of 5.0 by Very clean and friendly staff Great place to stay as we were passing through - quickly checked in and accomodations were clean and comfortable. Good recommendation for dinner too with 10 percent off. July 24, 2014
Rated 4.0 out of 5.0 by One night stay Everything was great except breakfast. The food was terrible and the coffee was way to strong and bitter. July 22, 2014
Rated 3.0 out of 5.0 by Holiday Inn Express London KY London seems to be one big rest stop of the Highway. The area includes a bunch of chain hotels and chain restaurants. Ruby Tuesdays, Steak and Shake. No BBQ in at the area, no sports bar, no local mom and pop restaurants to break up the monotony of business travel. I would avoid the whole area. The hotel was fine. They "gym" had a treadmill, elliptical, maybe a bike, but no weights or other equipment, it look completely uninviting. Breakfast variety was limited. They had some bananas but that was it as far as fresh fruit. They did serve the usual sausage, eggs with cheese mini omelet, biscuits and gravy, fairly tasty but really bad for you. Staff was friendly. July 21, 2014
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