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Rated 3.9 out of 5 by 146 reviewers.
Rated 5.0 out of 5.0 by Very Helpful Great bunch of guys and gals at this Holiday Inn Express. Had an issue with my reservation upon checking in and front desk staff were on it right away, very satisfied with their service and genuine care. September 14, 2014
Rated 5.0 out of 5.0 by Great Experience Very well staffed and very comfortable. Excellent bedding and very clean. Great breakfast September 10, 2014
Rated 2.0 out of 5.0 by Odor in Room The room had a VERY BAD cigarette smoke smell. The screen on the air conditioner had mold on it. I did call the front desk and the very nice young man came up and eventually sprayed something. The spray helped for a few minutes. He would not change my room. The curtain would not close completely and the light was outside my room. There was no plastic bag for my dirty laundry. The bathroom sink did not drain. This property did not live up to my usual experience at Holiday Inn Express. September 7, 2014
Rated 5.0 out of 5.0 by Peaceful Stay Our room was very clean and comfortable. The staff was very nice and made us feel at home. The bed and pillows were better than many other places we have stayed. Thank you for a good weekend. September 3, 2014
Rated 5.0 out of 5.0 by Awesome Staff, Clean Very nice stay, staff were amazing. We enjoyed every bit of our stay. Couldn't get out of our beds they were so comfortable, and no matter how busy they seem they were at night we felt like we were the only ones, so quite . All in all felt like home. August 31, 2014
Rated 5.0 out of 5.0 by Great Come here every year for business, great staff and service, keep up the good work. August 27, 2014
Rated 3.0 out of 5.0 by Updated Hotel but dirty room The hotel looked updated (carpet, paint, decorations, etc.). Was told that the beds were newer, but it did not feel new. The staff was nice, but there was no recognition for being a Priority Club Platinum member. The room was o.k., but there was grease on the desk and crumbs all over the ottoman. I wiped the desk with a white towel and it came up brown/black. The room was surface clean, but it needed to be deep cleaned. There were also stains on the lounge chair and desk chair. Overall it was a nice looking hotel, but as I said, the room could use a deep cleaning (got to move a bed and sweep under the bathroom cabinet every now and then). August 24, 2014
Rated 4.0 out of 5.0 by making reservations My wife and I appreciate Holiday Inn Express. My only heartburn is the process of making a simple reservation while on the road. We live in Michigan & our youngest daughter attends college in North Carolina so we make the drive often. Our preference is to drive as far as we can safely then start watching for your signs or google the closest. I want to call the DESK PERSON and not a call center reservation person. I want the best price I can get without haggling, it should not be a different price every time I call We are tired and on the road, we want simplicity and value and comfort. Right now based on our last stay (London, KY) you only got 2 out of 3, and it was not the London staff that was the problem. I spent at least 10 minutes in a restaurant parking lot going through automated systems trying to make reservations while my wife was ordering dinner. If we continue to have issues we will just call the generic hotel 800 number & take our chances. August 20, 2014
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