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Rated 4.4 out of 5 by 183 reviewers.
Rated 4.0 out of 5.0 by I love this hotel. Its down town, parking is a bit cramped. The Front desk and staff are super friendly. You have all downtown to walk through and around. I even met Ronald McDonald there once and had pics taken. If you are in London, ON, CA, you need to stay here. I cannot say enough good things about this hotel and their staff. October 15, 2014
Rated 2.0 out of 5.0 So disappointed I stayed here the entire week, and have enjoyed stays in the past. Typically I would recommend this hotel and plan future business stays. However due to the run around and dishonesty of staff I will book future stays elsewhere. Stupidity on my own behalf I left something In my room, when I called to retrieve the item I was told a similar item was found, waiting all day for the hotel to return my call which never happened and then told the following day that the item was not found. I take full responsibility for my own stupidity in forgetting my belonging but expected way more from the staff whom at one time I would have praised. I work in a customer based satisfaction position and honesty is 100% key to a successful business. I am extremely disappointed!!! October 13, 2014
Rated 5.0 out of 5.0 by Nice quiet area, access to restaurants and easy to find. Really enjoyed our stay. Staff is great, the premises are well-maintained. Unfortunate there is no on-site pool/hot tub. My one and only complaint is that the toilet was running continuously so we needed to keep the bathroom door closed! October 10, 2014
Rated 4.0 out of 5.0 by affordable comfort near downtown London bed was decent wifi was decent staff friendly and helpful -mold on showerhead October 9, 2014
Rated 4.0 out of 5.0 by NEED IMPROVEMENTS Check in was WELL PAST 4PM. All hotels were booked solid with other events. Each of us had priority cards but that didn't help. The hotel must have known we were coming therefore hire more staff. Upper Parking level under construction!!! Excellent+++ at our breakfast buffet and room servers/maid etc. Loved the pass to the YMCA - that was excellent too!! October 8, 2014
Rated 5.0 out of 5.0 by Enjoyed our stay Comfortable, clean room - a little out-dated but fine. Friendly staff and excellent breakfast. October 7, 2014
Rated 5.0 out of 5.0 by Excellant front desk staff I am from Whitehorse and return to Southern Ontario to visit family and friends in the Clinton/Goderich area. I also drove for Western Ontario Motorways and my dad drove for Greyhound out of the same terminal which is close to your hotel. October 7, 2014
Rated 5.0 out of 5.0 by great stay Barbara's breakfast was the highlight of the hotel October 7, 2014
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