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Rated 4.4 out of 5 by 211 reviewers.
Rated 5.0 out of 5.0 Great Location Great location to downtown London, good value, nice size rooms for feeling like home November 21, 2014
Rated 4.0 out of 5.0 by The hotel staff, especially the receptionist attitudes and friendliness of the staff is the best criterion in this hotel. Especially the receptionist, was kind and accommodating. With respect to everything else, it is similar to most of the hotels that holds the same star rating. November 21, 2014
Rated 3.0 out of 5.0 by Impressed but then.... Great room, very spacious, fluffy towels, very comfortable bed....room appeared to be very clean. Would recommend this hotel.....but then....woke in the morning with a little bug crawling on the top of my blanket. I know bugs can be found in even the best 5 star hotels, but it was a little disconcerting to find it...in the morning....in my bed...after I had been sleeping all night. Would not rule out this hotel for that one bug infraction though and would probably stay here again. November 19, 2014
Rated 5.0 out of 5.0 by great breakfast, perfect parking away from the snow,helpful staff I was very pleased with the facility. Breakfast was excellent, parking at the first level was under cover, perfect to load and unload my belongings as the snow fell, staff accommodaed all of my questions & needs, rooms were clean. I will be back November 18, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Great place to stay. Friendly staff. Convenient location. November 18, 2014
Rated 1.0 out of 5.0 非常不满意 预定2天住宿,柜台只登记成了住宿1天,第二天被赶了出来,不让住,非常不开心的经历。老婆孩子在大厅里等我,我下午4点多才赶到,大雪天的晚上到处找住处。 November 18, 2014
Rated 5.0 out of 5.0 by Top Notch Staff! The front line staff at this hotel are to be commended for their level of service. I dealt with several of them over a 2 night stay and they were all fantastic! November 18, 2014
Rated 4.0 out of 5.0 by Great location, good value. I stayed at the Holiday Inn Express in London while I was attending a conference at the neighbouring convention centre. Rather than spend extra on a neighbouring hotel, I elected to stay at the Holiday Inn and I was not disappointed. The hotel has been recently renovated, the rooms are clean and comfortable, and the staff is extraordinarily friendly and helpful. The breakfast bar has a variety of options, so my days were off to a good start. My conference didn't end until late in the day, but the staff were accommodating in my request to extend my parking by and hour or two without extra charge or penalty. The wifi is included and the connection speed was acceptable. November 15, 2014
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