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Rated 4.3 out of 5 by 124 reviewers.
Rated 3.0 out of 5.0 by Could use a revamp Excellent staff. Toilet and bathroom door needed fixing. Rooms were small. One outlet beside the bed (already in use for the lamp and clock) is inadequate. July 17, 2014
Rated 4.0 out of 5.0 by Great staff Love the firm and soft pillow choices - every member of our family was happy with their pillow. Front desk staff and housekeeping staff were tremendously helpful. We stayed in the one-bedroom suite with no kitchen. Size was okay for our needs. There was no window in the separate bedroom, and no separate temperature control. We also found the carpets to be quite dirty. Other than that we were satisfied and will likely return to the same property next time we are in London, but will definitely book the larger executive suite in the future. July 16, 2014
Rated 4.0 out of 5.0 by Stay of July 12 Hotel was great ! Except noise level outside my room was terrible. July 16, 2014
Rated 5.0 out of 5.0 by Consistent Friendly Service Friendly service and consistent quality of rooms and breakfast. Would stay here next time. July 16, 2014
Rated 4.0 out of 5.0 by Unexpected expenses The staff were nice when we checked in but then I was told it was extra for parking and extra because my two children were with me and they were over 18. This was not told or asked of me at time of booking. We were told we could have a late check out when we checked in because I mentioned I was a reward member but the girl the next morning said no we couldn't. July 15, 2014
Rated 5.0 out of 5.0 by Nice people Everything was great here. The bathroom is small so you smash your elbow on the bathroom counter. Besides that the staff are very nice and the room was clean. July 13, 2014
Rated 5.0 out of 5.0 by Surprisingly confortable!! Locely little hotel in downtown London - nto to be missed!! July 10, 2014
Rated 5.0 out of 5.0 by great location for our night's outing and great all I think that the survey was enough info and that will be all from me. thanks a lot mgb July 3, 2014
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