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Rated 4.3 out of 5 by 143 reviewers.
Rated 4.0 out of 5.0 by Great location with comfy beds A well situated hotel located i downtown London. The rooms are fairly small but were super clean. The bedding was excellent. Place had a good selection for the continental breakfast. I would stay here again. August 12, 2014
Rated 4.0 out of 5.0 by Nice Place Nice place. Could use more room in the exercise area with some free weights. August 12, 2014
Rated 5.0 out of 5.0 by Cleanest Hotel Rooms ever Rooms are always clean including the air. I have asthma and lung sensitivities, so I can tell when a room is really really clean. I am impressed with this hotel. August 8, 2014
Rated 5.0 out of 5.0 by Very Good Value We were not disappointed the first time nor the second time we stayed here. Everything is very consistent and you feel that you really did get good value for what it cost. would not hesitate to recommend that you try staying there August 8, 2014
Rated 5.0 out of 5.0 by Excellence Beyond Words Hotel location, room amenities, and particularly the staff were superb. This hotel was SERVICE to the max. I would strongly recommend it. August 5, 2014
Rated 2.0 out of 5.0 by Bad neighborhood and poor quality The hotel is located in the hub of downtown and local riff raff like to hang out in local establishments. The hotel is overpriced and I was charged extra for my children to stay and a misquoted parking fee. The room was not stocked and the morning breakfast was worse than a plane meal. July 31, 2014
Rated 5.0 out of 5.0 by Best Stay EVER The staff here are AMAZING!! Super friendly and you could tell they enjoyed their jobs!! The entire hotel was extremely clean and the breakfast the next morning was far beyond what I was expecting!!! I will stay here on my next trip to London for sure!! Keep up all your good work!!! July 30, 2014
Rated 5.0 out of 5.0 by Reception always make us feel so welcome We use this property regularly because of receiving medical attention, surgery and regular follow up appointments for the last 7 months at St Joseph's hospital. During our visits we have occupied several different rooms and have been pleased with every room we have been assigned to. The staff have been very helpful to us offering information of the area. Including Restaurants. The breakfast bar is very well stocked with great selections and a hot meal. We would not hesitate to recommend this property and look forward to our ne t visit in September.. It gets top marks from us July 28, 2014
Rated 4.0 out of 5.0 by Staying at Holiday Inn Express The Holiday Inn express in downtown London is a hotel that I would highly recommend. It is close to downtown and the rates are lower or even comparable to other hotels located away from the city center. The complimentary breakfast is a perk that should be enjoyed before going out and seeing all London has to offer. July 24, 2014
Rated 5.0 out of 5.0 by HIE London This was a very nice property. The front desk staff was very friendly and helpful. The suite was a great upgrade and was spacious and clean. The breakfast area was well kept with many different options. The parking was a nice perk. July 21, 2014
Rated 5.0 out of 5.0 by Business traveller Loved the hotel. Breakfast was as expected, typical of this category hotel July 20, 2014
Rated 3.0 out of 5.0 by Could use a revamp Excellent staff. Toilet and bathroom door needed fixing. Rooms were small. One outlet beside the bed (already in use for the lamp and clock) is inadequate. July 17, 2014
Rated 4.0 out of 5.0 by Great staff Love the firm and soft pillow choices - every member of our family was happy with their pillow. Front desk staff and housekeeping staff were tremendously helpful. We stayed in the one-bedroom suite with no kitchen. Size was okay for our needs. There was no window in the separate bedroom, and no separate temperature control. We also found the carpets to be quite dirty. Other than that we were satisfied and will likely return to the same property next time we are in London, but will definitely book the larger executive suite in the future. July 16, 2014
Rated 4.0 out of 5.0 by Stay of July 12 Hotel was great ! Except noise level outside my room was terrible. July 16, 2014
Rated 5.0 out of 5.0 by Consistent Friendly Service Friendly service and consistent quality of rooms and breakfast. Would stay here next time. July 16, 2014
Rated 4.0 out of 5.0 by Unexpected expenses The staff were nice when we checked in but then I was told it was extra for parking and extra because my two children were with me and they were over 18. This was not told or asked of me at time of booking. We were told we could have a late check out when we checked in because I mentioned I was a reward member but the girl the next morning said no we couldn't. July 15, 2014
Rated 5.0 out of 5.0 by Nice people Everything was great here. The bathroom is small so you smash your elbow on the bathroom counter. Besides that the staff are very nice and the room was clean. July 13, 2014
Rated 5.0 out of 5.0 by Surprisingly confortable!! Locely little hotel in downtown London - nto to be missed!! July 10, 2014
Rated 5.0 out of 5.0 by great location for our night's outing and great all I think that the survey was enough info and that will be all from me. thanks a lot mgb July 3, 2014
Rated 3.0 out of 5.0 noisy room. 1) AC in room is like sleeping in a wind tunnel. Unfortunately room windows do not open. (2) for the quality of this hotel I can't believe we have to pay for parking. It's not the Ritz. And it's not like I arrive by bus. Include it in the rate. July 3, 2014
Rated 5.0 out of 5.0 by Not a city girl Easy to find, accessible, pleasant and overall fantastic. July 1, 2014
Rated 5.0 out of 5.0 by Excellent Room The room was clean and well stocked. The bed and pillows were wonderful. Staff was a happy and helpful. June 26, 2014
Rated 5.0 out of 5.0 by Comfortable Hotel in the Heart of London, ON We always enjoy our stay at the HIE in downtown London, ON. The staff is all very friendly, our suite was perfect, the location is just right for our interests. Everything about this hotel we liked except for the typical PLASTIC FOOD served for breakfast at all HIEs in the USA and CANADA. Please please serve real, fresh, wholesome healthy food, like your European counterparts do. June 25, 2014
Rated 5.0 out of 5.0 by Friendly Staff The front desk staff were great......friendly and always smiling.....Keep up the great customer service June 23, 2014
Rated 5.0 out of 5.0 by exellent service very friendly staff and very helpful. great pub across road. we will definitely stay there again. June 20, 2014
Rated 5.0 out of 5.0 by Comfortable bed and hospitable staff This is the 2nd time I've stayed at this Holiday Inn. It is centrally located, reasonably priced and the beds are comfy! I would recommend it and I would stay here again if I find myself in London. June 20, 2014
Rated 5.0 out of 5.0 by Comfortable bed, great breakfast!!! Very friendly staff; room was very clean; bathroom clean and lots of towels; beds were unbelievably comfortable; soft and firm pillows; breakfast amazing; late checkout not a problem. Will definitely use Holiday Inn Express again!!! June 18, 2014
Rated 5.0 out of 5.0 by comfortable room, great parking London Downtown Holiday Inn is ideally located to the downtown area. It has great underground parking, providing a safe place to leave my car in a downtown area. The staff are very friendly and respond in a professional manner to questions or requests. The rooms are large. The beds were very comfortable. \i would certainly stay again . June 16, 2014
Rated 5.0 out of 5.0 by Over the top service This was my first stay at the hotel, it will not be my last ! From walking into the lobby to leaving the next morning I received excellent service. Nothing was too much trouble. My room was nice and clean, lighting in the bathroom was good, unlike some others I have stayed at. Breakfast selection was good. I loved the fact that I could park in covered parking.....that will be a huge plus in the winter months. So happy I decided to stay at this hotel. June 15, 2014
Rated 5.0 out of 5.0 by Inviting and Courteous First time staying in London wanted to be rested for a training. Thought this hotel would be the best fit and I was not disappointed. I would stay again when in the area. The staff were friendly, informative and efficient. Very impressed with the room, the comfortable bed, the price and the location. June 13, 2014
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