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Rated 4.4 out of 5 by 294 reviewers.
Rated 5.0 out of 5.0 by clean We found the hotel to be clean and comfortable.The check in check out was seamless and quick. The breakfast could be offered until 10 am on weekdays, and the selection could be better. The location is convenient to downtown London. The onsite parking is a plus too. April 16, 2015
Rated 5.0 out of 5.0 by Great Stay Great hotel and great staff... clean rooms and good breakfast.. April 16, 2015
Rated 5.0 out of 5.0 by Excellent customer service! Your hotel is in an excellent central location and within walking distance of the downtown core. Can't say enough about the excellent customer service we had both checking in and checking out. The room was very clean. April 16, 2015
Rated 5.0 out of 5.0 by Front Desk My daughter and I were visiting London to enable her to see Western University. She was talking to person at the front desk as they were discussing the University. April 10, 2015
Rated 5.0 out of 5.0 by Great Room When I arrived I was too early but they helped me by putting my baggage away until the room was ready. Once it was ready I was completely surprised how nice it was, nice small kitchen, dining area, living area, and desk area with a separate bedroom. Really a great place to stay and work at. April 2, 2015
Rated 4.0 out of 5.0 by Good Stay Nice downtown location, free parking for members. Good coice for the free breakfast options with a nice/new pancake machine March 30, 2015
Rated 5.0 out of 5.0 by Quite something. From the moment my wife and I entered the hotel, we knew we were going to have a really enjoyable stay for the 2 nights. The staff everywhere right from the reception staff always greeted us with a smile. The Express breakfast was delicious and the lady that was on duty for the Sunday and Monday morning, please thank her again for us. She was always so helpful to us, polite and a very pleasant person. Also could we make a special mention to the 2 gentlemen that greeted us when we checked in on the Saturday March 21st. I didn't get their names but one was quite tall and the other gentleman was shorter. When we got to our room we noticed that there was only 1 beside table on the one side of the bed. Not the other side where the wardrobe was. When we were going out for the rest of the day, I asked if it was possible to get a table or something we could put on that side of the bed for my wife to use for her glasses, etc. at night. The shorter chap said right away yes. And when we got back to our room later that evening, there was a small round table just fitted perfectly by my wife's side of the bed. Also the free-standing wardrobe was quite a site. It reminded us so much of our house in England where there is no closets in the bedrooms. We have to get our own wardrobes. So a special thank you for having them in your hotel. We really enjoyed our stay with you, and we WILL be back again soon the next time we are in London, ON. A final recognition to the young lady at reception who gave us the picture of the owl to take home with us for our sons. She didn't have to but she did, and we want to give her a special mention too. Thank you Holiday Inn Express & Suites. March 30, 2015
Rated 5.0 out of 5.0 by Great downtown location Great spot, brand... comfortable well appointed rooms, quick check in and friendly staff. Great hotel for any business trip. March 30, 2015
  • 2015-04-18T09:37:40.118-05:00
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