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Rated 4.4 out of 5 by 351 reviewers.
Rated 3.0 out of 5.0 by comfortable bed, friendly staff second time at this hotel in London ON. the rooms could be a bit longer to allow easier movement with bags. The curtains should also be black out curtains as there as a fair amount of light coming in which made my sleep unpleasant and I was working late the night before. A pool would also be a highly recommended suggestion. overall - positive experience aside from those factors. would return. July 30, 2015
Rated 5.0 out of 5.0 by Again excellent stay As usual no disappointments, excellent personal relationships with staff & management. July 30, 2015
Rated 5.0 out of 5.0 by Great stay Hotel is clean and comfortable. Excellent location downtown London July 27, 2015
Rated 5.0 out of 5.0 by Great Service Excellent- would recommend again. The room was comfortable and clean, the Staff attentive, friendly and accommodating. July 23, 2015
Rated 2.0 out of 5.0 by Need to work on preparation Nice hotel, clean rooms when they are ready. Very friendly staff and seem to be co-operative. Room was not ready even though we arrived late. Nothing was offered for compensation for the inconvenience. because the room wasn't ready we were late to the concert for which we went to London in the first place. We missed half the show. We were charged for parking, yet there were not enough spaces for all the guests. The hotel did give two nights free parking, but that was kind of like offering a child a lollipop after you ran over her bike. The rooms were very small, but comfortable. The bed and pillows were very comfortable, the breakfast was basic but good and well presented. If they cleaned up the scheduling, I might give them a second chance, but with so many other places to stay, I don't think I would risk it. July 22, 2015
Rated 4.0 out of 5.0 by Solid, clean hotel It's not a fancy location or establishment, feels a bit like a dorm/apartment facility than a hotel but it was comfortable. The rooms are a decent size and the amenities are there. Parking is extra if you happen to have a car. It's a basic, clean hotel. July 21, 2015
Rated 5.0 out of 5.0 by All around great stay Great stay, perfect location, very good breakfast, comfortable beds and pillows. quick check in and check out. Only problem was with the drain in the washroom. it was very slow in room 310. Other than that, it was a fantastic stay. July 20, 2015
Rated 5.0 out of 5.0 by clean, fresh feel Great hotel, I didn't even have to say my name upon arrival. When asked what brought me to London, I mentioned that I have a family member in hospital and was immediately offered a hospital rate with parking included. A great help at a stressful time. Wonderful experience...just what I needed. July 16, 2015
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