Rated 4.4 out of 5 by 317
Rated 5.0 out of 5.0 by kdanner101 Holiday Inn Redeems their brand!!
We absolutely loved staying at this hotel. From the beginning to the end of the stay it was perfect. Hotel staff, fresh cookies, amazing room, and fantastic pool with an awesome slide. This Holiday Inn was the perfect hotel stay.
June 28, 2016
Rated 3.0 out of 5.0 by MOMOBHC Not for Long Term
Would be okay for stays of a week or shorter but wouldn't recommend for longer term stays.
The pool and breakfast make it quite family friendly. (read this as a plus)
June 27, 2016
Rated 2.0 out of 5.0 by Amanda2816 Go ANYWHERE Else
My husband and I stayed at this hotel for two weeks and I hated it. From the moment we arrived you could tell the staff were doing the bare minimum. There was a line of people waiting to check in with only one person at the front desk, getting in no hurry, and another staff member just hanging out in the office. The hotel looked like it needed to be remodeled, the carpet was loose and there were many areas were the plaster on the walls was cracking. Not to mention it all appeared very outdated. The room was supposedly one of the nicest with an unsuite but appeared to be the same size as most regular hotel rooms. I found most of the room to be clean but there was mold under the handicap bars in the bathroom. The shower had such low water flow I could barely rinse the soap out of my hair. That next morning, I found the breakfast to be unappealing. Often, items were not stocked by the staff member who would sometimes sit at the tables for guests. I tried to use the pancake maker and was rewarded with a white, gooey blob with the back half ripped off. The staff member attempted to fix this by wiping the belt down with paper towels. I then watched her use a towel to wip off the inside and back of a trash can and continue using the same towel to clean other breakfast areas. The same turkey sausage seemed to be reheated and put out each day. At that point I just ate breakfast elsewhere, so don't count on the complimentary breakfast. When having my room cleaned, I often would end up with two shampoos and no conditioner, all decaf coffee, fewer towels, etc. While these are small things they suggest the lack of detail or care put into cleaning my room. The rooms were cleaned fairly early as well so if I wasn't out by 9 (while on vacation) my room would be skipped. When asking the front desk to have my room serviced she argued with me about how the room couldn't be cleaned if I was present instead of just having the room cleaned. Overall, I felt unappreciated and thought the staff was rude. I will not be staying at this hotel again because of the poor guest service and room quality. I generally stay at a different hotel during my annual Colorado trip but I decided to give the Holiday Inn a chance for the first time. This experience is how you lose guests forever.
June 26, 2016