Rated 4.0 out of 5 by 74
Rated 5.0 out of 5.0 by k0001 Great staff
An overly positive customer service experience over-ride any minor negatives. The air conditioner in my room was a little off, but other than that everything was great
September 24, 2014
Rated 5.0 out of 5.0 by KJL32 One night stay in September 2014
This hotel was an excellent value. There is a nearly identical Holiday Inn Express in north Longview that charges $50/night more than this one. The primary difference between the two is that the hotel in the north part of Longview is closer to the retail centers and restaurants. This hotel is on the service road for I-20 and you have to drive a little futher (1.5 miles) to get to an area where there are several restaurants clustered together. Other than that, access was easy and I didn't hear the traffic noice from the interstate at all.
September 22, 2014
Rated 5.0 out of 5.0 Quite night
We enjoyed a quite night after a hard day's travel and was energized for the next day.
September 17, 2014
Rated 5.0 out of 5.0 by Ayers62 Overall satisfaction
From the time we arrived the service was the best.
We received assistance with our luggage.
Staff assured us if we needed anything to please let them know.
After our meeting we were tired. The guest rooms were clean, orderly, smoke free, beds were crisp and clean.
The full course breakfast the following morning before we were to attend services was an asset.
I recommend this place and will definitely be back.
September 5, 2014
Rated 5.0 out of 5.0 by Ronica Best bed, great night sleep
I had the best sleep I'd ever experienced in a hotel bed. the room was nice, dark and cool. I will look for a Holiday Inn Express whenever I travel in the future.
September 5, 2014
Rated 4.0 out of 5.0 by Jay58 Friendly and Helpful staff ........
I would recommend this hotel to a friend. Our family visits Longview once a year for family reunions and we only stay in this hotel. We love the breakfast the hot el provides and the rooms are very comfortable
September 3, 2014
Rated 3.0 out of 5.0 by Stella bella Staff was great
If this had been the first holiday inn express, I had ever stayed at then it would have been the last. Very old building, ice maker not working on our floor, air conditioning not working correctly.
Since I have stayed at many holiday inn express hotels, I know this one is not the norm.
August 29, 2014
Rated 5.0 out of 5.0 by GammyTo8 Centrally located; easy to find
It was quite easy to locate and access the hotel. Additionally, it was in a location which was central to all activities occurring in connection with the baseball tournament. Friendly staff and comfortable suite made it perfect for recovering from the heat of the ballpark.
August 28, 2014