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Rated 4.1 out of 5 by 110 reviewers.
Rated 2.0 out of 5.0 by King Suite not for a King Received a King Suite with no refrigerator or microwave. Called from desk was told that those only come with king suite. .preceded to tell the clerk I was in a King suite. Was then told that I could use the refrigerator at the front desk. I am a diabetic that had to have insulin therefore I ended up going to a gas station to pic up a color to store my insulin. I wasted my points on this hotel will never stay or recommend this hotel. Also it took over 30 minutes before the hot water became hot in order to take a bath. January 21, 2015
Rated 5.0 out of 5.0 by conference room excellent facility with all needs covered, staff made sure we had everything we needed January 19, 2015
Rated 5.0 out of 5.0 by Very nice hotel conveniently close to I-20 and Eastman We have stayed here several times. This is one of the better Lonview hotels off I -20 very conviniently located next to Eastman Road if one needs to drive into town to eat at a nice restaurant. There is also a Walmart Super Center a few blocks away. Several fast foods are on the other side of the hotel. With regard to the hotel, it was great in every area. It is well insulated so you do not hear any traffic or outside noise. January 18, 2015
Rated 1.0 out of 5.0 by Housekeeping/Front Desk I have held off writing this, but this morning was the last straw. The housekeeper comes knocking on the door and asking "what time I was planning on checking out" I said check out time was noon and we would be leaving then. I then get another knock on the door and this time it is the Front Desk manager who says.." I understand you are extending your stay?" And I said "NO"..I merely told the housekeeper we would be checkiing out at checkout time, which was noon. I proceeded to tell her how frustrating it is that everytime we stay here we are interrupted by the housekeeper before we checkout. Sometimes we might even still be in bed or not dressed to answer the door. The front desk manager told me had I had the "DO NOT DISTURB" sign on the door, then I wouldn't be disturbed. Thus, it was our fault. I didn't tell her, that we have had that sign out before and we are still interupted. There are so many more choices in the Longview area and we will be selecting other properties. January 11, 2015
Rated 4.0 out of 5.0 by Another boring, poorly prepared breakfast Facility was nice and staff was friendly. Breakfast was exactly the same as the last several times I have stayed at an HI Express and unfortunately food was short on the weekend (again). January 4, 2015
Rated 5.0 out of 5.0 by All stars ***** Great stay ! great customer service , everything was wonderful, I don't have nothing bad to say, it was all good, clean, friendly, It was raining cold weather but the hotel was comfortable. great location as well. January 1, 2015
Rated 5.0 out of 5.0 by Christmas travel Close to family, accessible from I-20 and quiet. Room, including bath area large and easy to spread out in. Warm and welcoming upon arrival and again throughout our stay. December 26, 2014
Rated 3.0 out of 5.0 by Too noisey Hotel is right next to interstate and our room was on road side. Too much noise in room made sleep difficult. December 26, 2014
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