Rated 4.3 out of 5 by 24
Rated 5.0 out of 5.0 by Smith23 Hotel recommended
We love this hotel! Clean room, comfortable bed, nice continental breakfast, and the pool and Jacuzzi are awesome!
December 7, 2013
Rated 5.0 out of 5.0 by ozarkdude Very nice Hotel
Good location and nice staff
would visit every time.
November 27, 2013
Rated 3.0 out of 5.0 by DavefromTN OK, nothing really good or bad
Good location and nice staff. Good parking situation. Reasonable rates.
Please start breakfast at 0600! 0630 is too late for working folks.
Rooms ok....hard to regulate temp and bed was not very comfortable.
My only real complaint it the TV.....hard to navigate and the direct TV is not very good.
November 25, 2013
Rated 5.0 out of 5.0 by Shan40 We got a upgrade!!!
The hotel itself was beautiful. The staff were all very sweet and helpful! Beds were great and ac worked great! The first night everything was perfect....the second night someone snuck in a little dog in the room next to ours that would not shut up!!!!!! My husband called the front desk, they promptly moved us to a beautiful king suit at no extra charge! (Long story....people rented the room, then left the dog unattended while they went out on the town!!!) Would definetly stay again anytime I'm in the longview area!!!!
October 23, 2013
Rated 5.0 out of 5.0 by JagGrrl77 Excellent Hotel
This was a clean, peaceful, relaxing hotel. The staff was AMAZING and made our expirience absolutely wonderful.
October 17, 2013
Rated 5.0 out of 5.0 by sdwharris Felt like home!
We enjoyed our stay this past weekend very much. From check in to check out the staff made our stay enjoyable. Our room was well appointed, everything was as expected. The bed was very comfortable. I noticed when I woke up before dawn that I felt as if I were in my own bed at home, which was somewhat different than what I normally experience in a different place. I appreciated the nice fluffy white towels and toiletries provided in the bath. Overall we were very pleased with our stay.
October 9, 2013
Rated 5.0 out of 5.0 by Buck59 Great location and fabulous service
Probably one of the nicest HI Expresses I have stayed at. The bed was phenomenal, staff was very professional and quick to respond to our needs. I highly recommend this location to everyone. Beats the heck out of staying at your in-laws!
September 25, 2013
Rated 1.0 out of 5.0 by FrequentFlyer5 Disappointment with stay
We have stayed at this hotel several times. I choose this hotel because it was close to the relative that I visit. The quality over the last 6 months has changed. I always request room with double beds because of an issue with my back. When we checked in, the room that was given to us had one bed. I immediately called down to the front desk and was told that there were no rooms available with double beds. A fold up bed was offered but was not a solution to my situation because a fold up bed is not comfortable for someone with back problems. We had an uncomfortable noisy night. While we were trying to check out, the housekeepers came several times within minutes checking to see if we had left, once open door while we were trying to get dressed. I had mention when we checked in that I wanted to pay cash for my stay, but upon checking out, was told that payment had been applied to my credit card and the clerk stated he was not sure how to remove payment from card to apply cash. I was quite dissatisfied with this entire stay. We always look for the Holiday Inn hotels because I trusted the comfort of the hotels. I don't think we will stay at this particular hotel again, which disappoints me since it fitted so well with our plans.
September 19, 2013