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Rated 4.2 out of 5 by 53 reviewers.
Rated 4.0 out of 5.0 by good location nice and clean place for visitors whom staying for couple days, nice location wise for the city of longview. its kind in the middle of where all the restaurants at. August 19, 2013
Rated 1.0 out of 5.0 by very comfortable bed, great staff, HORRIBLE MANAGEMENT clean, comfortable rooms, very comfortable beds, extremely nice staff other than Manager. August 10, 2013
Rated 3.0 out of 5.0 by Poor Breakfast Out of all hotels I've stayed in this Holiday Inn served the worst scrambled eggs very very NASTY! August 2, 2013
Rated 5.0 out of 5.0 by Holiday Inn Express Does it again! Checked in and was treated like a VIP!!! Rooms were clean, the staff was great, the location of the Holiday Inn Express is great as you have a great selection of Restaurants just around the corner. July 5, 2013
Rated 5.0 out of 5.0 by Short business trip Stayed 2 nights and room was in excellent condition June 17, 2013
Rated 5.0 out of 5.0 by great beds and very nice people at the front desk. they were very helpful. great beds, great service and very nice and helpful people at the front desk.. June 2, 2013
Rated 5.0 out of 5.0 by Comfort The perfume was over bearing in the room. That is all I have to say. April 3, 2013
Rated 5.0 out of 5.0 by Ex. V P of operations Mountain Supply and Service I moved to Longview TX about a 8 months ago. Before I purchased a permanent residence I was booked at this facility on and off for 4 months. The rooms were always clean and neat. I was always greeted with a friendly smile each time I arrived. The staff was always courteous and very helpful in what ever I asked of them. We have since started using this facility in Longview for all of our hotel stays as well as utilizing their conference rooms for national meetings. Hats off to Crystal and her staff for making my stay and any business we do a pleasure. Thanks March 19, 2013
Rated 5.0 out of 5.0 by Excellent location We love to stay at this property - it is close to everything, very clean and hospitable. , Crystal, always greets us like family, and when traveling, we consider this home. January 30, 2013
Rated 2.0 out of 5.0 by Long weekend stay No hot water during my 2 nights there. The staff/management was not going to do anything until I used social media and then they took 1 night off the bill. The room down the hall had major leak from floor above. Seems like the facility is lacking. If there is another hotel in Longview, I'm choosing it next time. Staff was pleasant. January 20, 2013
Rated 5.0 out of 5.0 by Convenient This location was easy to find, accessible and near a wide selection of restaurants. The mall, albeit small, was also nearby. Government rates are offered so that was a major plus. Once you enter the hotel lobby the view inside was breathtaking. I was there for business and I was able to relax without any interruptions. Would stay again if I am ever in the area. January 3, 2013
Rated 4.0 out of 5.0 by Front desk service The nicest young lady at the front desk. She follows through on every promise January 2, 2013
Rated 5.0 out of 5.0 by excellent complete stay Our stay at Holiday Inn was very enjoyable .We had all excellent serv ice from checking in to checking out. Thanks B.Family December 8, 2012
Rated 4.0 out of 5.0 by Comfort better than most This hotel was a little hard to find but once there it was a very nice weekend stay. The map on the brochure was confusing. It's not that visible from the main road. The bed was firm but not hard and the pillows were very nice. Overall I liked it and would stay there again if in the area. October 12, 2012
Rated 5.0 out of 5.0 by GREAT spa suite We were so comfortable at this hotel. We arrived after a long nite on the Amtrak train and we were hot and exhausted. The staff worked hard to get our room ready as quickly as possible since we were a bit early for checkin. The room was so cool, spacious, and comfortable. We were able to take advantage of your laundry services which really helped us and later we utilized your work out room as well. The hot breakfast was good and the service was also. I always like to make suggestions since I am and Administrator at an assisted living community and I really like getting the feedback ; the only suggestions that I would make would be to keep your vending machine in the laundry room stocked ( they were out of softner in that machine), and although the carpet in our hotel room was clean it had patches and a bit worn in some areas. Yet, apart from those few suggestions - we were VERY pleased and well taken care. THANKS SO MUCH!! October 4, 2012
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