Rated 4.7 out of 5 by 150
Rated 5.0 out of 5.0 by Pops Fun Hotels
Very nice hotel what I expect fron Holiday Inn.
Pet peeve, you can order a room online and get a good price but walk in and you pay the full boat. Doesn't make sense.
April 16, 2015
Rated 5.0 out of 5.0 by angus76 Comfortable bed and friendly employees.
The clerk was pleasant and the room was clean. Breakfast was adequate.
April 13, 2015
Rated 5.0 out of 5.0 by Kacy84 Loved it!
The staff was great and our room was in excellent condition.
April 11, 2015
Rated 5.0 out of 5.0 by PikesPeak Excellent support during medical emergency
Original plan was for 1-night stopover as we traveled East along I-40; however, we experienced a medical emergency the first night and had to extend the stay for 3 more nights. The front desk staff was wonderful in providing additional bed linens at 10pm, and then assisting me in calling for Emergency Services at 5am, providing info and directions; and giving me "extended stay" time until I determined the extent of our situation. When I requested a possible lower rate for the same room they made the adjustment (for 2 of the nights; which required "checking out, and checking back-in" under the new rate). I cannot say enough about the support the young professionals at the front desk (evening, night, day) provided to me. Thank you Zeke, Jeff, and Maria. (April 4, 5, 6, 7, 2015)
April 11, 2015
Rated 5.0 out of 5.0 by Gliderguider44 A standard (good) HIX property with some nice touches
The Lonoke property maintains the generally high quality of Holiday Inn Express around the country, but to positive things stood out for us. First, the desk clerk who checked us in, Dave, was particularly warm and friendly. Thanks, Dave, for making us feel so welcome!
Second, when we picked up a luggage cart by the elevator we were amused to find a laminated sheet of paper attached to each of them, giving their names, stressing their importance to the operation and requesting that they be returned after use. We chuckled all the way out to the car and back. The desk clerk the next morning told us it actually improved the return rate of the racks. Creative and effective!
The luggage carts were the old-fashioned four-wheeled style. A few places have newer, low profile tricycle design that has the same capacity and are easier to handle. That change is recommended.
April 3, 2015
Rated 4.0 out of 5.0 by barbara j noisy
We were next to the pool area and there were kids in it until 12:30 am. Other than that it was very comfortable.
March 26, 2015
Rated 4.0 out of 5.0 by pricedoe out bound to Tennessee
Nice room.Please put hydraulic closers on doors to prevent them from slamming shut.
Night manager at check in did not smile throughout the whole check in process.
Staff member out on the driveway was smoking and did not offer to help with luggage or check in.
Hostess at breakfast did not show any customer service skills.She just stood by the door to the pantry watching TV.She had to be asked to replenish items.
Otherwise enjoyed the hotel and had a relaxing nights sleep after a long afternoon of travelling
March 26, 2015
Rated 5.0 out of 5.0 by shanimal great stay
Great place to stay as always. Holiday Inn Express is always a good stay whether passing through or staying for awhile it is always my first choice.
March 17, 2015