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Rated 4.2 out of 5 by 42 reviewers.
Rated 5.0 out of 5.0 by Hockey Teams We had another nice stay at the Holiday Inn Express in Los Alamos. 99% of the staff is very friendly, helpful and engaging with our young hockey players. Thank you to Breakfast Staff who got items ready a LITTLE early for our players to crack-of-dawn games. February 12, 2014
Rated 3.0 out of 5.0 by Average hotel, clean and quiet This is a quiet hotel with a good location. The problems I had were with the desk clerks, although they were friendly there was no desire to provide help. There were 3 occasions that we needed directions or assistance with something and they could not help nor did they have the desire to. It is a newer hotel and seemed to be very clean, the maid service were friendly and upbeat. There is a nice snack bar with reasonably priced food and drinks to purchase. This was nice considering the town literally shuts down at 8:00pm. My experience would not keep me from staying there again if I travel back to town. January 1, 2014
Rated 5.0 out of 5.0 by Housekeeping With 3 adults and a 1 year old baby whose toys and items were spread out in the room, housekeeping tidied up the room and left it like we had just arrived. December 31, 2013
Rated 4.0 out of 5.0 by Quiet rooms The room was very quiet and provided me with a very good night's sleep. December 7, 2013
Rated 5.0 out of 5.0 by Excellent experience I strongly recommend Holiday inn if you are planning to visit Los Alamos, excellent service, clean rooms, and helpful staff. December 6, 2013
Rated 3.0 out of 5.0 by Reliable Holiday Inn This is a typical, reliable Holiday Inn. The service and room were fine. Convenient location to town; a grocery coop is next door and offers prepared foods. It was nice that the rooms have a microwave and refrigerator. The walls are a little thin between rooms--could hear our neighbors in the next room talking. Considering how very few guests were staying the night we visited (night before Thanksgiving), it would be helpful if the staff could stagger the occupied rooms with unoccupied rooms so that rooms would be quieter. Instead, all the guests were bunched together in adjacent rooms. Seems like this would be a minimal inconvenience for housekeeping. Breakfast fare was identical to the other Holiday Inn Express hotels. Would be really great if Holiday Inn could start offering a large pot of home-made oatmeal with toppings (raisins, nuts) like some other hotels. Would be healthier and tastier than the oatmeal packets. December 2, 2013
Rated 5.0 out of 5.0 by Excellent staff Your staff is unbelievable. They bent over backwards to help us. Could not get computer printer to work and they took care of that. Very knowledgable about the weather conditions and safety in driving in the area. November 29, 2013
Rated 4.0 out of 5.0 Very comfortable and quiet hotel The Holiday Inn Express in Los Alamos is a very quiet and comfortable place to stay. The staff is friendly, and place is new and clean. Manny went out of his way to be accommodating and take care of our needs, on several occasions. We will return. November 15, 2013
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