Rated 4.3 out of 5 by 63
Rated 4.0 out of 5.0 by Los Alamos 2014 Room was great, Public areas not so much
The rooms were great and once the A/C was running it was comfortable. There were a few items that needed attention but overall it was Great.
The public areas were unbearable! It was very hot and humid which made breakfast an eat and dash event because it was so hot. Even the staff was uncomfortable in the dining and check-in areas.
July 18, 2014
Rated 4.0 out of 5.0 by Strohka Two glitches
I like this Holiday Inn and will stay there again. That said, this was my second stay at this hotel. On the first visit, I had to turn off the water because there was a run-on toilet. This time, there were no cups/glasses in the room. Neither of these are deal breakers, but if it happens again on my next visit, I will likely find other accommodations.
The airport shuttle staff is excellent.
July 13, 2014
Rated 5.0 out of 5.0 by Bird Lister Happy, Friendly Staff
Clean, simple, safe lodging in an easy to find location.
Greeted by friendly efficient staff ready to serve our needs at the front desk.
We were very impressed with the young man in charge of breakfast foods and dining area. He was friendly, neat and clean and kept food items stocked and clean.
We did feel the bathroom would benefit from having a fan.
July 10, 2014
Rated 5.0 out of 5.0 by fourthfun Great staff!
I am so glad that we chose this hotel. We had such an amazing trip and this hotel was a part of it!
July 9, 2014
Rated 5.0 out of 5.0 by Sidewinder27 Quiet Stay
Nice New Holiday Inn Express
Los Alamos is quiet and a quick drive if visiting Santa Fe
July 8, 2014
Rated 4.0 out of 5.0 by drew4 Need fridges
Property was good. Would like to have a fridge since there are not many options for eating out in Los Alamos.would also like to have a microwave.
July 6, 2014
Rated 5.0 out of 5.0 by The Heat-is-On Great experience
My golf lady friends and team members went to Los Alamos for a Senior Women's golf tournament. I seem to always be the person who arranges for our rooms. It is scary sometimes, but this Holiday Inn Express in Los Alamos took all my fears away. Everything from checking in, to getting directions, to asking where to eat was so easy, friendly and painless. All the staff were wonderful. The rooms were clean, comfortable and it was a pleasure in every sense of the word.
July 5, 2014
Rated 2.0 out of 5.0 by Vstarr Horrible front desk service
We stayed at this hotel to attend a friend's wedding, so we were hoping for a relaxing and fun place to stay. This was not the case! From the moment we checked into the hotel the front desk staff was rude and not accommodating. We had a simple request to remain in the same room for two nights even though we had 2 different reservations (the bride asked us to come in a day earlier). For some unknown reason the staff did not want us to have the same room for the duration of our stay even though the 2 reservations were for the same sized room. I would not recommend is hotel to others! Book a hotel in Santa Fe and make the drive into Los Alamos instead of putting up with the negative attitude of this staff.
July 2, 2014