Rated 4.3 out of 5 by 109
Rated 5.0 out of 5.0 by Sales34 Excellent staff
Everything was great and the service was exceptional. I needed a small meeting room on very short notice and the staff at check-in as well as the next day made it happen to make my trip a successful one.
Great staff at this hotel.
January 19, 2015
Rated 3.0 out of 5.0 by Matthews4 Mixed Emotions
Overall, our stay was fine. We have family in the area and two large dogs, so this is our only viable option. We stay here twice a year.
We got to the motel at 2 and were told our room would be ready at 3. When we returned, we were given key cards. Unfortunately, the beds in our room were not made and the ice machine across the hall reeked of mold. We were given another room about an hour later and a discount on the first night. There was a family with two kids waiting as long as we were.
Everything was fine (kids out in the hall were noisy, but that can't be helped) until we were checking out and my husband wanted a cup of coffee. The lady in the breakfast room had her two kids there who were watching a loud cartoon on the TV provided for company. She was too busy talking on her cell phone to make coffee and argued with my husband when he asked for help.
January 12, 2015
Rated 5.0 out of 5.0 by PEB1 Great Property
If you have reason to visit Los Alamos, you won't find a better property. This hotel is relatively new and has been maintained so it continues to show fresh. It is a very modern property. The location is very quiet allowing for a great nights rest. The staff is very friendly and is a real asset. (Jessica is GREAT) Overall I highly recommend this property, it is great place to hang out.
January 3, 2015